Analyst

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    "ExternalDescriptionStr": "<p><span lang=\"EN-IN\"><strong><u>Job Description: Inbound Chat – Analyst&nbsp;</u></strong></span></p><p><span lang=\"EN-IN\">As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.</span></p><p>&nbsp;</p>",
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    "ExternalPostedStartDate": "2026-05-12T08:15:42+00:00",
    "ExternalQualificationsStr": "<p><span lang=\"EN-IN\">Education:</span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-IN\">Bachelor's degree in any field is preferred.</span></li></ul><p><span lang=\"EN-IN\">If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.</span></p>",
    "InternalQualificationsStr": "<p><span lang=\"EN-IN\">Education:</span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-IN\">Bachelor's degree in any field is preferred.</span></li></ul><p><span lang=\"EN-IN\">If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.</span></p>",
    "OrganizationDescriptionStr": "<p><span class=\"cf0\">eClerx</span><span class=\"cf0\"> is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.</span></p>\n<p><span class=\"cf0\">eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.</span></p>\n<p></p>",
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