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Home › Companies › 5ae1be51 0813 4fbd 9b52 914e4a67729f 19000101 000001 › Account Coordinator, Client Services

Account Coordinator, Client Services

5ae1be51 0813 4fbd 9b52 914e4a67729f 19000101 000001 · US · Deleted · $55,000–$65,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5ae1be51 0813 4fbd 9b52 914e4a67729f 19000101 000001
TitleAccount Coordinator, Client Services
Normalized title-
Department / team-
LocationUnited States
Work model-
Employment typeFull Time
Salary$55,000–$65,000 / year
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-23 / 2026-05-31
Changed / last seen2026-06-03 / 2026-06-01

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Linked records

Company5ae1be51 0813 4fbd 9b52 914e4a67729f 19000101 000001
Source5ac498b0-485b-41a2-a02b-d75824effcce
ATS providerADP Workforce Now Recruiting

Description

Position: Account Coordinator Department: Client Services Reports To: Director, Client Services FLSA Status: Exempt About HPI At HPI, we are a forward-thinking, national third-party administrator (TPA) specializing in self-funded health plan solutions. With over 44 years of industry expertise, our entrepreneurial spirit, flexible approach, and personalized service have empowered us to serve clients of all sizes across diverse industries. We deliver innovative strategies that maximize the value of every healthcare dollar. The self-funded health plan landscape is constantly evolving. At HPI, our partners benefit from having a TPA with the expertise, resources, and creativity to deliver customized plan solutions that help them win and retain more business. We excel at driving costs down and managing risk, while enhancing our clients’ employees’ health insurance experience. Our goal is to help members clearly understand their health plan and provide responsive service, enabling them to fully utilize their benefits and achieve greater health. Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service. Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. (HPI) is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you. Summary The Account Coordinator is responsible for assisting the Vice President of Client Services, Account Manager and Client Service Representative with the plan implementation for new clients, as well as assisting with the handling of the overall servicing of account issues for existing clients. For new clients, the Account Coordinator will assist the Account Manager and Client Service Representative in the coordination of the plan implementation by producing and compiling educational materials. The Account Coordinator works closely with internal staff to communicate service issues and resolve claim payment issues, and serves as the in-house client contact when the Account Manager and Client Service Representative are unavailable. Duties and Responsibilities (other duties may be assigned): Assist with the coordination of implementing new groups and overall servicing of account issues for existing clients and brokers. Produce educational materials and help resolve claims/service issues. Provide administrative support to the Client Services department. Notify internal staff of any plan design changes, renewal changes, or other relevant information to ensure the plan runs smoothly for each client. What you bring A high school diploma or equivalent education plus two years’ related work experience. Willingness and availability to maintain a flexible schedule to participate in employee benefit fairs as requested which may begin and end prior to core business hours. Must be able to travel within the New England area as required to participate in employee benefit fairs. Ability to coordinate with management as effectively as with subordinates. Ability to multitask efficiently and accurately. Ability to prioritize and multitask effectively. Communicates effectively, both verbally and in writing. Ability to work both independently and as a member of the team. Ability to anticipate and understand systems interactions. Must be detailed, analytical and accurate. Recognize the need for follow-thru and follow-up. Ability to work within specified timeframe and meet deadlines. Recognize and maintain confidentiality of work materials as appropriate. Computer Skills: Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint and Teams Reasonable Accommodation: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the duties and responsibilities of the position. Working Environment/Physical Demands: The work environment characteristics and physical demands described here are representative of those an employee may encounter while performing the duties of this job. The noise level in the work environment is moderate. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, walk, speak, or hear. The employee is frequently required to use hands or feel or handle items as well as reach with hands and arms. The employee is occasionally required to stand. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Health Plans Inc. is an EEO – M/F/D/V employer You can read more about us at hpitpa.com/about-us/careers/ EEO/AA/M/F/Vet/Disability Employer

Full job record

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First Seen At2026-05-31 18:31:40Z
Last Seen At2026-06-01 09:19:02Z
Last Checked At2026-06-03 09:18:08Z
Last Changed At2026-06-03 09:18:08Z
Inactive At2026-06-03 09:18:08Z
Source Posted At2026-04-23 18:18:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Position: Account &nbsp;Coordinator</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Department: Client Services</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Reports To: Director, Client Services</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>FLSA Status:</strong><strong>&nbsp;</strong></span><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Exempt</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><u>About HPI</u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">At HPI, we are a forward-thinking, national third-party administrator (TPA) specializing in self-funded health plan solutions. With over 44 years of industry expertise, our entrepreneurial spirit, flexible approach, and personalized service have empowered us to serve clients of all sizes across diverse industries. We deliver innovative strategies that maximize the value of every healthcare dollar.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The self-funded health plan landscape is constantly evolving. At HPI, our partners benefit from having a TPA with the expertise, resources, and creativity to deliver customized plan solutions that help them win and retain more business. We excel at driving costs down and managing risk, while enhancing our clients&rsquo; employees&rsquo; health insurance experience. Our goal is to help members clearly understand their health plan and provide responsive service, enabling them to fully utilize their benefits and achieve greater health.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team&rsquo;s growth and well-being, we ensure they are equipped to provide exceptional service.&nbsp;</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. (HPI) is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication&mdash;we can&rsquo;t wait to meet you.</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><u>Summary</u></strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">The Account Coordinator is responsible for assisting the Vice President of Client Services, Account Manager and Client Service Representative with the plan implementation for new clients, as well as assisting with the handling of the overall servicing of account issues for existing clients. &nbsp;For new clients, the Account Coordinator will assist the Account Manager and Client Service Representative in the coordination of the plan implementation by producing and compiling educational materials. &nbsp;The Account Coordinator works closely with internal staff to communicate service issues and resolve claim payment issues, and serves as the in-house client contact when the Account Manager and Client Service Representative are unavailable.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><u>Duties and Responsibilities (other duties may be assigned):</u></strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Assist with the coordination of implementing new groups and overall servicing of account issues for existing clients and brokers.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Produce educational materials and help resolve claims/service issues.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Provide administrative support to the Client Services department.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Notify internal staff of any plan design changes, renewal changes, or other relevant information to ensure the plan runs smoothly for each client.</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>What you bring</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">A high school diploma or equivalent education plus two years&rsquo; related work experience.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Willingness and availability to maintain a flexible schedule to participate in employee benefit fairs as requested which may begin and end prior to core business hours.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Must be able to travel within the New England area as required to participate in employee benefit fairs.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to coordinate with management as effectively as with subordinates.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to multitask efficiently and accurately.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to prioritize and multitask effectively.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Communicates effectively, both verbally and in writing.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to work both independently and as a member of the team.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to anticipate and understand systems interactions.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Must be detailed, analytical and accurate.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Recognize the need for follow-thru and follow-up.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to work within specified timeframe and meet deadlines.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Recognize and maintain confidentiality of work materials as appropriate.&nbsp;</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>&nbsp;</strong><strong><u>Computer Skills:</u></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint and Teams</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><u>Reasonable Accommodation:</u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the duties and responsibilities of the position.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><u>Working Environment/Physical Demands:</u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The work environment characteristics and physical demands described here are representative of those an employee may encounter while performing the duties of this job.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The noise level in the work environment is moderate. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, walk, speak, or hear. The employee is frequently required to use hands or feel or handle items as well as reach with hands and arms. The employee is occasionally required to stand.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><u>Disclaimer</u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;text-align:center;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><em>&nbsp;</em></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;text-align:center;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><em>Health Plans Inc. is an EEO &ndash; M/F/D/V employer</em></strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">You can read more about us at <a href=\"https://www.hpitpa.com/about-us/careers/\" target=\"_blank\" style=\"font-size: 14px;\">hpitpa.com/about-us/careers/</a></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><em>&nbsp;</em></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><em>EEO/AA/M/F/Vet/Disability Employer&nbsp;</em></span></p><p><br></p><p><br></p></div></div></div></div></div></div></div></div>\n",
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