IT Support Intern

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      "city": "Miami",
      "state": "Florida"
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    "location": {
      "city": "Miami",
      "state": "Florida",
      "postalCode": "33134",
      "addressCountry": "United States"
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    "datePosted": "2026-03-17",
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    "description": "<p><span style=\"color: rgb(46, 84, 150)\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About EdgeUno</span><br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">EdgeUno is a US-based technology infrastructure company operating across Latin America, including Colombia, Brazil, Mexico, Argentina, Peru, and Ecuador, enabling digital businesses to scale with high performance and reliability. We provide connectivity, IP transit, private networks, data center, bare metal, and cloud solutions to ISPs, hyperscalers, content providers, and global technology companies, designing and operating our own infrastructure platform to ensure low latency, security, and operational resilience across the region.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(46, 84, 150); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About the Role</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We are looking for an IT Support Intern to join our team on a part-time basis. This opportunity is designed for a university student in Information Systems, Computer Science, IT, Telecommunications, Networking, or a related field who wants to gain practical experience in a professional technology environment.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">This role is focused on hands-on technical support and equipment logistics. The person in this position will help ensure that office technology, connectivity, and IT equipment are properly set up, organized, and running smoothly, while also supporting the physical handling and coordination of hardware, shipments, and equipment inventory.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(46, 84, 150); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What You'll Do</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">IT Support &amp; Connectivity</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide basic onsite technical support for office equipment and day-to-day technology needs</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist with internet, Wi-Fi, network, and connectivity setup for meetings, executive sessions, and internal events</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support meeting room readiness by checking screens, connections, power access, and internet availability before important meetings</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Troubleshoot basic hardware, connectivity, and office technology issues when needed</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Help prepare, organize, label, and maintain cables, adapters, devices, and related technical materials</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Help coordinate office visits, guest readiness, and small internal events, ensuring connectivity and technical requirements are prepared in advance</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Equipment Logistics</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Receive, unpack, and organize incoming IT equipment and hardware shipments</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Handle physical equipment including boxes, devices, and hardware as needed, including moving and transporting items within the office</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate with the logistics team and vendors on equipment deliveries, pickups, and returns</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Label, organize, and maintain accurate inventory of IT equipment, technical supplies, and hardware</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support the preparation and shipment of equipment when required</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collaborate with internal stakeholders to ensure technical and operational equipment needs are resolved in a timely manner</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(46, 84, 150); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Requirements</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Fluent in English (this is a must)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Fluent in Spanish or Portuguese (this is a must)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Currently pursuing a university degree in Information Systems, Computer Science, IT, Telecommunications, Networking, Cybersecurity or a related field</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Availability to work part-time onsite, Miami Office</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Basic understanding of computer hardware, peripherals, and office technology</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Basic knowledge of networking, internet connectivity, routers, access points, and cable management</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proactive mindset, willingness to help, and ability to handle varied responsibilities including physical tasks</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Good communication skills and service-oriented attitude</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(46, 84, 150); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Nice to Have</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Previous internship or hands-on experience in technical support, office IT, or networking</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Familiarity with meeting room setup, Wi-Fi troubleshooting, or structured cabling</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with equipment inventory management or logistics coordination</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(46, 84, 150); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What We Offer</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Paid internship with hands-on exposure to IT infrastructure and office technology operations</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Opportunity to grow into a broader IT or operations role based on performance</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Work in a fast-growing technology infrastructure company</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collaborative, multicultural, and execution-focused environment</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Exposure to regional operations across a LATAM-focused business</span></li>\n</ul>",
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