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    "requisitionDescription": "<p id=\"isPasted\">At ServisFirst, Our Name is Our Mission.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>DUTIES AND RESPONSIBILITIES</strong></p><p>&nbsp;</p><p>The <strong>Teller/Client Services Representative</strong> is responsible for proactively looking for opportunities to deepen and enhance existing relationships and establishing new client relationships; assisting with all service related issues; processing all new account transactions; assisting clients in their selection of various accounts and financial services; cross-selling the Bank&rsquo;s products and services; opening, maintaining and closing all account types; promoting business for the Bank by providing exceptional quality customer service; and performing branch clerical duties as needed.</p><p>&nbsp;</p><p>The incumbent will:&nbsp;</p><p>&nbsp;</p><ul><li>Interview clients to obtain information and establish proper identification of new clients while determining needs&nbsp;</li><li>Assist clients in their selection of various accounts, products and financial services available from the Bank&nbsp;</li><li>Ensure cross-selling opportunities are presented by applying professional sales techniques</li><li>Make decisions in regard to the opening of new accounts; assigning account numbers; completing forms requiring client signature(s); checking credit history; accepting initial deposits; preparing all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing</li><li>Print temporary checks for use until ordered checks arrive, ensuring all client information is correct</li><li>Represent the Bank in various community, civic and community reinvestment functions to further enhance the Bank&rsquo;s image and develop additional business</li><li>Provide exceptional customer service by answering client questions; investigating and correcting errors; and resolving problems or other issues</li><li>Issue official checks&nbsp;</li><li>Perform safe deposit duties by opening accounts, controlling access, assisting clients and processing affiliated reports (in certain locations)</li><li>Receive and process stop payment and hold orders</li><li>Present funds received from client to teller for initial deposits; determine funds availability and obtain receipt for client</li><li>Process credit reports, wire transfers, credit card orders, address changes, check and deposit slip orders and endorsement stamp orders</li><li>Answer telephones and direct calls to proper Bank personnel</li><li>Process debit card applications, card ordering and file maintenance</li><li>Cross-train less experienced branch personnel</li><li>Prepare routine letters, reports and forms</li><li>Assist with Teller duties as needed</li><li>Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority</li><li>Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies&nbsp;</li></ul><p>&nbsp;</p><p>Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.</p><p>&nbsp;</p><p>Note: Additional duties and responsibilities may be assigned</p><p>&nbsp;</p><p><strong>MINIMUM QUALIFICATIONS</strong></p><ul><li>High school diploma or equivalent</li><li>Six (6) months of customer service related Teller experience &nbsp;</li><li>Knowledge of basic accounting &nbsp;</li><li>Knowledge of and training on federal and state consumer compliance laws</li><li>Ability to analyze and interpret various financial data</li><li>Good organizational skills</li><li>Good written and verbal communication</li><li>Experience using Microsoft Outlook, Word and Excel&nbsp;</li><li>Good data entry/keyboarding and math skills</li><li>Excellent customer service skills&nbsp;</li></ul><p>&nbsp;</p><p><strong>PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS</strong></p><p>&nbsp;</p><p>The physical requirements and environmental conditions of this position consist primarily of:</p><p>&nbsp;</p><ul><li>Sustained standing and sitting</li><li>Frequently typing using a keyboard and/or calculator&nbsp;</li><li>Occasional lifting of basic office files or equipment up to 20 lbs</li><li>Normal office environment with comfortable internal temperatures and low level noise</li></ul><p><strong>EOE/AA</strong></p>\n",
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