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Resident Services Coordinator II

E5ea60a1 15a3 41af A04a Fb220bab8d68 19000101 000001 · Oakland, CA, US, Oakland, CA · On Site · Active · $27–$32 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyE5ea60a1 15a3 41af A04a Fb220bab8d68 19000101 000001
TitleResident Services Coordinator II
Normalized title-
Department / team-
LocationOakland, CA, United States
Work modelOn Site
Employment typeFull Time
Salary$27–$32 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyE5ea60a1 15a3 41af A04a Fb220bab8d68 19000101 000001
Source2db7abf4-ad00-4b78-bf25-570831a4ee1e
ATS providerADP Workforce Now Recruiting

Description

Title : Resident Services Coordinator II Reports To : Resident Services Manager Department : Community Programs Location : Oakland, CA Schedule : Monday through Friday Travel : Local travel may be required Employee Status : Regular, Full-Time, Non-Exempt Union : N/A Supervises : N/A Benefits Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth. Agency Summary The Unity Council is a non-profit Social Equity Development Corporation with an over 60-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive. Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 10,000 individuals and families annually in five languages. Programs include early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Contra Costa County. The Unity Council employs a diverse workforce of more than 300 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Position Summary The Resident Services Coordinator II (RSC II) is a mid-level resident services professional responsible for delivering, coordinating, and monitoring on-site resident services at affordable housing communities operated or supported by The Unity Council. This position builds upon foundational resident services experience and exercises a higher level of independence, judgment, and leadership in supporting housing stability, community engagement, and access to supportive services. The RSC II provides direct services to residents, coordinates on-site programming, manages service partnerships, supports data collection and reporting requirements, and works closely with Property Management and external service providers to ensure services are delivered in alignment with executed Services Agreements, funding requirements, and organizational standards. This role supports mixed-income, family, senior, and special needs populations, including formerly homeless households and Veterans. At veteran-serving sites, the Resident Services Coordinator II will assume full responsibility for veteran-focused service delivery, including functions traditionally performed by external case management partners. Essential Duties and Responsibilities The duties and responsibilities include, but are not limited to the following: Resident Support & Housing Stability Conduct resident needs assessments and develop individualized or household service plans. Provide one-on-one support, advocacy, referrals, and follow-up related to housing stability, benefits access, health and wellness, workforce readiness, and quality-of-life needs. Identify early warning signs of housing instability (e.g., rent issues, lease violations, behavioral concerns) and coordinate proactive interventions with Property Management. Support residents in understanding tenant rights, lease obligations, and available supportive resources (non-legal guidance only). Respond to crises and emergencies, including de-escalation, mandated reporting (child, dependent adult, or elder abuse), and coordination with emergency or crisis response systems. Veteran Services (Primary Responsibility at Veteran-Serving Sites) Serve as the primary on-site service provider for veteran households, assuming duties previously provided by external case management partners. Conduct psychosocial and housing stability assessments for veteran residents and develop individualized action plans to support housing retention, self-sufficiency, and well-being. Provide direct assistance to veteran residents in accessing VA benefits, healthcare, mental health services, substance use treatment, legal assistance, transportation, employment, education, and income supports. Provide crisis intervention and ongoing problem-solving support for veteran residents experiencing behavioral health, tenancy, or safety-related challenges. Collaborate closely with Property Management to address veteran housing stability concerns, including lease compliance, rent challenges, and neighbor disputes. Community Building & Programming Plan, coordinate, and implement culturally responsive on-site programs, workshops, classes, and community-building activities aligned with resident needs and Services Agreement requirements. Coordinate and support resident meetings (at least quarterly), including outreach, agenda development, facilitation support, interpretation coordination, documentation, and follow-up. Support resident leadership development, volunteer engagement, and resident councils or associations, as applicable. Ensure veteran households are fully integrated into resident meetings, programming, leadership opportunities, and community activities. Service Coordination & Partnerships Serve as a liaison between residents, Property Management, internal Unity Council programs, and external service providers. Recruit, coordinate, and monitor external service providers and community partners delivering on-site services. Participate in regular interdisciplinary and quarterly meetings with Property Management to address resident needs, safety concerns, service planning, and housing stability trends. Ensure all service delivery complies with site protocols, community room policies, and applicable Services Agreements. Workforce Development & Resource Navigation Support residents with job readiness activities, employment referrals, education and training connections, and access to financial coaching and stability resources. Facilitate linkages to Unity Council programs and external resources serving families, seniors, youth, veterans, and special-needs populations. Data, Documentation & Compliance Maintain accurate, timely, and confidential resident service records, including case notes, assessments, service plans, and releases of information. Track service participation, referrals, and outcomes using designated data systems (e.g., Salesforce or other required platforms). Prepare and submit required monthly, quarterly, and annual reports in accordance with executed Services Agreements, funding requirements, and organizational standards. Support compliance with service contracts, grants, and quality assurance expectations. Language Access & Equity Provide language support to residents in accordance with organizational Language Support Policies, including verbal interpretation and translation of resident services materials when qualified. Ensure services are delivered equitably and are culturally and linguistically responsive to the resident population. Additional Duties Support orientation of new residents to available services and community resources. Assist with service planning, annual service plans, and budgeting inputs as requested. Attend required staff meetings, trainings, and professional development activities. Perform other related duties as assigned. Qualifications Education High School Diploma or GED required Associate’s or Bachelor’s degree in Social Work, Human Services, Psychology, Community Development, Gerontology, or a related field preferred Experience Minimum 2–4 years of experience in resident services, social services, case management, or community-based programming, preferably in affordable housing or supportive housing settings Experience working with diverse populations, including families, seniors, and/or residents with disabilities, chronic health conditions, or histories of homelessness Experience coordinating on-site programs and community partnerships Knowledge & Skills Knowledge of affordable housing environments and housing stability principles Familiarity with public benefits systems and community resources in Alameda County and the Bay Area Understanding of trauma-informed care, harm reduction, Housing First principles, and crisis intervention Strong organizational, communication, and problem-solving skills Ability to facilitate meetings and community gatherings Proficiency with Microsoft Office (Word, Excel, Outlook) and data tracking systems; Salesforce experience preferred Ability to work independently and collaboratively in a multidisciplinary environment Language & Cultural Competency Bilingual capability (e.g., English/Spanish or other community languages) strongly preferred or required based on site needs Demonstrated cultural humility and commitment to equity and inclusion Technical Proficient in Microsoft Office and data entry systems. Experience in Yardi Preferred Experience in Salesforce Preferred Other Flexible schedule, including occasional evenings/weekends. Values Commitment to The Unity Council’s mission of equity and inclusion. Physical Requirements Must be able climb stairs, reach, bend, lift 20-30 pounds, crawl, kneel, stoop, twist, grasp with hands and fingers materials, use arms and legs, able to walk, climb ladders if applicable. Regularly required to sit for long periods of time, and occasionally stand and walk; Regularly required to use hands to operate computer and other office equipment; Close vision required for computer use. Visual acuity for reading documents, data entry, and resident records. Frequent movement between office, residential units, and community spaces. Ability to sit, stand, and walk for extended periods during the workday. Occasional outdoor activity during resident or community events. Pre-Employment Requirements Background/fingerprints Reference Checks This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time. *** Please submit your cover letter and resume. *** The Unity Council is an Equal Opportunity Employer.

Full job record

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First Seen At2026-05-31 18:26:22Z
Last Seen At2026-06-06 20:01:44Z
Last Checked At2026-06-06 20:01:44Z
Last Changed At2026-06-06 20:01:44Z
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    "requisitionDescription": "<div><div><div><div><div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Title</strong>: Resident Services Coordinator II</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Reports To</strong>: Resident Services Manager</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Department</strong>: Community Programs</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Location</strong>: Oakland, CA</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Schedule</strong>: Monday through Friday &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Travel</strong>: Local travel may be required &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Employee&nbsp;</strong><strong>Status</strong>: Regular, Full-Time, Non-Exempt &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Union</strong>: N/A</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Supervises</strong>: N/A</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Benefits</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth. &nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Agency Summary&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">The Unity Council is a non-profit Social Equity Development Corporation with an over 60-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive. &nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 10,000 individuals and families annually in five languages. Programs include early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Contra Costa County. The Unity Council employs a diverse workforce of more than 300 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Position Summary</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">The Resident Services Coordinator II (RSC II) is a mid-level resident services professional responsible for delivering, coordinating, and monitoring on-site resident services at affordable housing communities operated or supported by The Unity Council. This position builds upon foundational resident services experience and exercises a higher level of independence, judgment, and leadership in supporting housing stability, community engagement, and access to supportive services.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">The RSC II provides direct services to residents, coordinates on-site programming, manages service partnerships, supports data collection and reporting requirements, and works closely with Property Management and external service providers to ensure services are delivered in alignment with executed Services Agreements, funding requirements, and organizational standards. This role supports mixed-income, family, senior, and special needs populations, including formerly homeless households and Veterans. At veteran-serving sites, the Resident Services Coordinator II will assume full responsibility for veteran-focused service delivery, including functions traditionally performed by external case management partners.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Essential Duties and Responsibilities</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">The duties and responsibilities include, but are not limited to the following:</span></p><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Resident Support &amp; Housing Stability</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Conduct resident needs assessments and develop individualized or household service plans.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Provide one-on-one support, advocacy, referrals, and follow-up related to housing stability, benefits access, health and wellness, workforce readiness, and quality-of-life needs.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Identify early warning signs of housing instability (e.g., rent issues, lease violations, behavioral concerns) and coordinate proactive interventions with Property Management.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Support residents in understanding tenant rights, lease obligations, and available supportive resources (non-legal guidance only).</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Respond to crises and emergencies, including de-escalation, mandated reporting (child, dependent adult, or elder abuse), and coordination with emergency or crisis response systems.</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Veteran Services (Primary Responsibility at Veteran-Serving Sites)</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Serve as the primary on-site service provider for veteran households, assuming duties previously provided by external case management partners.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Conduct psychosocial and housing stability assessments for veteran residents and develop individualized action plans to support housing retention, self-sufficiency, and well-being.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Provide direct assistance to veteran residents in accessing VA benefits, healthcare, mental health services, substance use treatment, legal assistance, transportation, employment, education, and income supports.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Provide crisis intervention and ongoing problem-solving support for veteran residents experiencing behavioral health, tenancy, or safety-related challenges.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Collaborate closely with Property Management to address veteran housing stability concerns, including lease compliance, rent challenges, and neighbor disputes.</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Community Building &amp; Programming</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Plan, coordinate, and implement culturally responsive on-site programs, workshops, classes, and community-building activities aligned with resident needs and Services Agreement requirements.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Coordinate and support resident meetings (at least quarterly), including outreach, agenda development, facilitation support, interpretation coordination, documentation, and follow-up.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Support resident leadership development, volunteer engagement, and resident councils or associations, as applicable.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Ensure veteran households are fully integrated into resident meetings, programming, leadership opportunities, and community activities.</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Service Coordination &amp; Partnerships</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Serve as a liaison between residents, Property Management, internal Unity Council programs, and external service providers.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Recruit, coordinate, and monitor external service providers and community partners delivering on-site services.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Participate in regular interdisciplinary and quarterly meetings with Property Management to address resident needs, safety concerns, service planning, and housing stability trends.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Ensure all service delivery complies with site protocols, community room policies, and applicable Services Agreements.</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Workforce Development &amp; Resource Navigation</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Support residents with job readiness activities, employment referrals, education and training connections, and access to financial coaching and stability resources.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Facilitate linkages to Unity Council programs and external resources serving families, seniors, youth, veterans, and special-needs populations.</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Data, Documentation &amp; Compliance</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Maintain accurate, timely, and confidential resident service records, including case notes, assessments, service plans, and releases of information.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Track service participation, referrals, and outcomes using designated data systems (e.g., Salesforce or other required platforms).</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Prepare and submit required monthly, quarterly, and annual reports in accordance with executed Services Agreements, funding requirements, and organizational standards.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Support compliance with service contracts, grants, and quality assurance expectations.</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Language Access &amp; Equity</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Provide language support to residents in accordance with organizational Language Support Policies, including verbal interpretation and translation of resident services materials when qualified.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Ensure services are delivered equitably and are culturally and linguistically responsive to the resident population.</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Additional Duties</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Support orientation of new residents to available services and community resources.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Assist with service planning, annual service plans, and budgeting inputs as requested.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Attend required staff meetings, trainings, and professional development activities.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Perform other related duties as assigned.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Qualifications</strong></span></p><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Education</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">High School Diploma or GED required</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Associate&rsquo;s or Bachelor&rsquo;s degree in Social Work, Human Services, Psychology, Community Development, Gerontology, or a related field preferred</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Experience</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Minimum 2&ndash;4 years of experience in resident services, social services, case management, or community-based programming, preferably in affordable housing or supportive housing settings</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Experience working with diverse populations, including families, seniors, and/or residents with disabilities, chronic health conditions, or histories of homelessness</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Experience coordinating on-site programs and community partnerships</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Knowledge &amp; Skills</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Knowledge of affordable housing environments and housing stability principles</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Familiarity with public benefits systems and community resources in Alameda County and the Bay Area</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Understanding of trauma-informed care, harm reduction, Housing First principles, and crisis intervention</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Strong organizational, communication, and problem-solving skills</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Ability to facilitate meetings and community gatherings</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Proficiency with Microsoft Office (Word, Excel, Outlook) and data tracking systems; Salesforce experience preferred</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Ability to work independently and collaboratively in a multidisciplinary environment</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Language &amp; Cultural Competency</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Bilingual capability (e.g., English/Spanish or other community languages) strongly preferred or required based on site needs</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Demonstrated cultural humility and commitment to equity and inclusion</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Technical</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Proficient in Microsoft Office and data entry systems.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Experience in Yardi Preferred</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Experience in Salesforce Preferred</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Other</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Flexible schedule, including occasional evenings/weekends.</span></li></ul><p style=\"margin: 0in 0in 0in 20px; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Values</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Commitment to The Unity Council&rsquo;s mission of equity and inclusion.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Physical Requirements</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Must be able climb stairs, reach, bend, lift 20-30 pounds, crawl, kneel, stoop, twist, grasp with hands and fingers materials, use arms and legs, able to walk, climb ladders if applicable.&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Regularly required to sit for long periods of time, and occasionally stand and walk;&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Regularly required to use hands to operate computer and other office equipment;&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Close vision required for computer use.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Visual acuity for reading documents, data entry, and resident records.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Frequent movement between office, residential units, and community spaces.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Ability to sit, stand, and walk for extended periods during the workday.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Occasional outdoor activity during resident or community events.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><strong>Pre-Employment Requirements</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Background/fingerprints</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\">Reference Checks</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Calibri; color: rgb(0, 0, 0);\"><em>This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.</em></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p data-pasted=\"true\"><strong><span style=\"color: rgb(0, 0, 0);\">*** Please submit your cover letter and resume. ***</span></strong></p><p><span style=\"color: rgb(0, 0, 0);\">The Unity Council is an Equal Opportunity Employer. &nbsp;</span></p></div></div></div></div></div>\n",
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    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/576764?cid=e5ea60a1-15a3-41af-a04a-fb220bab8d68&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 39906
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/1fd688658080098b83dd61ffa3f7a145dce6b492?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/148cb754-c0e4-48c5-85f2-185877234522JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/2db7abf4-ad00-4b78-bf25-570831a4ee1eJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/1fd688658080098b83dd61ffa3f7a145dce6b492/eventsJSON

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