Monitoring, Evaluation, and Research Lead

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    "description": "<p><span style=\"font-weight: bold\">WHO WE ARE</span></p>\n<p><br></p>\n<p><span>Yayasan Noora Health Indonesia collaborates closely with government partners to strengthen the country's health systems through family caregiver training.</span><br></p>\n<p><br></p>\n<p><span>As part of this effort, they have partnered with</span><a href=\"http://www.noorahealth.org/\" target=\"_blank\" rel=\"noopener noreferrer\"><span> </span><span>Noora Health</span></a><span> to advance its mission of strengthening health systems by equipping family caregivers with the knowledge and skills to care for their loved ones</span><span>.</span><span> Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family. </span><br></p>\n<p><br></p>\n<p><span>With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 51.4 million caregivers and patients across 16,000+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).</span></p>\n<p><br></p>\n<p><span>In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.</span></p>\n<p><br></p>\n<p><span>Noora Health is an</span><a href=\"https://blog.ted.com/introducing-the-audacious-projects-new-cohort/\" target=\"_blank\" rel=\"noopener noreferrer\"><span> Audacious Project Grantee</span></a><span> and received the</span><a href=\"https://skoll.org/2022/04/04/skoll-foundation-announces-winners-of-the-2022-skoll-award-for-social-innovation/\" target=\"_blank\" rel=\"noopener noreferrer\"><span> Skoll Foundation Award for Social Innovation</span></a><span>. To learn more, watch our</span><a href=\"https://www.ted.com/talks/edith_elliott_and_shahed_alam_the_most_powerful_untapped_resource_in_health_care\" target=\"_blank\" rel=\"noopener noreferrer\"><span> </span><span>TED Talk</span></a><span>,</span><a href=\"https://youtu.be/e7qvtubZ7XM\" target=\"_blank\" rel=\"noopener noreferrer\"><span> </span><span>Skoll feature</span></a><span>, or read about</span><a href=\"https://www.who.int/news/item/29-07-2025-who-and-noora-health-begin-collaboration-to-strengthen-support-for-family-caregivers\" target=\"_blank\" rel=\"noopener noreferrer\"><span> </span><span>our partnership</span></a><span> with the World Health Organization.</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">ABOUT THIS ROLE</span></p>\n<p><br>The Monitoring, Evaluation, and Research (MER) Lead provides strategic leadership to ensure the organization’s programs are guided by high-quality data, and evidence based. This role oversees monitoring systems, evaluations, research, and reporting, and ensures insights are translated into practical improvements across programs. Reporting to the Country Director, the MER Lead works closely with cross-functional teams and external partners to strengthen data quality, support decision-making, and demonstrate program impact to government, donor and other partners.<br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">WHAT YOU WILL DO</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">MER Strategy &amp; Leadership</span><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead the overall MER strategy, ensuring alignment with organizational goals, donor requirements, and government priorities.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide leadership to the MER team through clear direction, coaching, performance management, and capacity building.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure MER plans are integrated into annual workplans, budgets, and implementation timelines.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Promote a culture of data use and continuous improvement across departments.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Monitoring Systems &amp; Data Quality Oversight</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee the design and implementation of monitoring systems, tools, and processes across programs.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure data quality assurance mechanisms (data audits, spot checks, validation rules) are consistently applied.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support the team to maintain effective data workflows, reporting schedules, and dashboard utilization.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure monitoring outputs are translated into practical recommendations for program teams.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Evaluation &amp; Evidence Generation</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide technical oversight for baseline, midline, endline evaluations, and special studies (including mixed methods).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure evaluations meet methodological rigor, ethical standards, and appropriate sampling/analysis approaches.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Review evaluation deliverables (ToR, tools, analysis plans, reports) and ensure quality assurance.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead dissemination of evaluation findings to internal teams and external stakeholders.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Reporting</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide strategic oversight of all organizational reporting functions, ensuring the delivery of accurate, timely, and high-quality reports that meet internal management, donor, and government requirements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide overall leadership for organizational reporting to ensure timely, accurate, and high-quality outputs for internal management, donors, and government stakeholders.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Establish and maintain standardized reporting calendars, templates, and quality assurance processes across all programs.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee the consolidation and final review of key reports, including monthly, quarterly, annual, and donor-specific submissions.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure alignment and consistency of data across dashboards, program reports, and external reporting requirements.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Research &amp; Publication</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee research priorities and ensure research projects align with strategic objectives and ethical guidelines.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Guide the development of publications (reports, policy briefs, manuscripts, case studies) and ensure high quality.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strengthen collaboration with academic institutions, partners, and technical experts when needed.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure publication processes include proper review, approvals, and dissemination strategy.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Stakeholder Engagement</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Act as a key technical focal point for MER discussions with donors, government counterparts, research institution, university, and other partners.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Present findings clearly and confidently in meetings, workshops, and high-level forums.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support proposal development by contributing to MER frameworks, indicators, and measurement plans.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate MER-related external reporting requirements and ensure consistency of messaging.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Team Management &amp; Capacity Strengthening</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Manage direct reports and ensure strong coordination across monitoring, evaluation, and research functions.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Identify team capacity gaps and deliver coaching/training plans (internal and partner capacity).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strengthen cross-team collaboration to reduce duplication and improve efficiency.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure team workload planning and prioritization across multiple deliverables.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">WHAT WE ARE LOOKING FOR</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Bachelor’s degree in public health, Social Sciences, Development Studies, Statistics, Epidemiology, or related field (preferred).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Minimum 7 years of experience in monitoring, evaluation, and research roles, including leadership responsibilities.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong technical skills in monitoring systems design, evaluation methodologies, and research frameworks.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proven experience managing teams and working cross-functionally with program and operations teams.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience working with donor-funded programs is highly preferred.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Required Skills and Competencies</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong leadership, coaching, and people management skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong analytical skills and ability to interpret and communicate data clearly.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent writing skills for reports, learning briefs, and donor-facing deliverables.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong facilitation skills (learning sessions, reflection workshops, dissemination meetings).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong stakeholder management and ability to communicate with diverse audiences.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">High integrity, attention to detail, and commitment to evidence-based programming.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with digital data systems (SurveyCTO/ODK, PowerBI/Looker/Superset, etc.).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with qualitative analysis software (NVivo/Atlas.ti etc.) and quantitative tools (Stata/SPSS/R, etc.).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Familiarity with Realist Evaluation, outcome harvesting, or implementation research.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">WHAT WE VALUE</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">We encourage people from all backgrounds to apply.</span></p>",
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