*Telephonic Interpreters

Overview: As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  Language Services Associates is continuously accepting qualified interpreters and all languages are welcome! Responsibilities: ·         Provide effective telephonic remote interpreting ·         Answer inbound calls in a timely manner ·         Provide superior customer service ·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality ·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices ·         Complete training(s) and participate in ongoing Quality Assurance monitoring Qualifications/Experience: ·         Full fluency in both English and the target language ·         Technology proficient (web-based platforms, email, Microsoft Word) ·         Landline, cellphone, or VoIP ·         An interpreting space that is quiet, secure, and free from outside noises ·         2+ years of professional interpreting experience preferred ·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.) ·         Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

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