Quality Manager

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    "description_html": "<p>The Site Quality Manager leads all Quality functions at the North Billerica facility, ensuring compliance with AS9100, ISO 9001, customer requirements, and the internal QMS while partnering cross-functionally with Production, Engineering, Planning, Procurement, and Corporate Quality. Reporting to the Site General Manager, this hands-on leader oversees inspection, testing, FAIRs, MRB activity, NCMR/CAR/PAR actions, RMAs, internal audits, and quality metrics — ensuring cable and harness assemblies consistently meet IPC-620, J-STD-001, AS9102, and all contractual and regulatory standards.</p><p><br></p><p>The culture is driven by three core pillars: <strong>Dream Big, Have Fun, and Get Stuff Done (GSD).</strong> We believe how we treat people is as important as how we perform. We create a high-accountability, high-recognition environment where every team member can grow, be heard, and thrive. This role reflects the ACE principles — Accountability, Collaboration, and Empowerment — by building capable teams, driving measurable performance, and ensuring quality ownership lives at every level.</p>",
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      "datePosted": "2026-05-19T15:07:44-05:00",
      "description": "<p>Description</p><p>The Site Quality Manager leads all Quality functions at the North Billerica facility, ensuring compliance with AS9100, ISO 9001, customer requirements, and the internal QMS while partnering cross-functionally with Production, Engineering, Planning, Procurement, and Corporate Quality. Reporting to the Site General Manager, this hands-on leader oversees inspection, testing, FAIRs, MRB activity, NCMR/CAR/PAR actions, RMAs, internal audits, and quality metrics — ensuring cable and harness assemblies consistently meet IPC-620, J-STD-001, AS9102, and all contractual and regulatory standards.</p><p><br/></p><p>The culture is driven by three core pillars: <strong>Dream Big, Have Fun, and Get Stuff Done (GSD).</strong> We believe how we treat people is as important as how we perform. We create a high-accountability, high-recognition environment where every team member can grow, be heard, and thrive. This role reflects the ACE principles — Accountability, Collaboration, and Empowerment — by building capable teams, driving measurable performance, and ensuring quality ownership lives at every level.</p><p>Requirements</p><ul><li>Lead, maintain, and continuously improve the site Quality Management System (QMS) in compliance with AS9100, ISO 9001, and customer requirements.</li><li>Oversee all nonconformance and corrective action processes including MRB, NCMRs, RMAs, SCARs, CAPAs, and root cause investigations to ensure timely resolution and prevention of recurrence.</li><li>Direct all inspection activities (In-Process, Pre-Mold, Final) including AS9102 First Article Inspections, ensuring full compliance with contractual, regulatory, and internal quality standards.</li><li>Review and approve work order packages, quality documentation, Certificates of Conformance, and shipment documentation to ensure 100% accuracy prior to release.</li><li>Oversee all testing processes and ensure compliance to customer documentation.</li><li>Monitor and report internal and external quality metrics, defect trends, returns, and overall performance; drive continuous improvement and Zero Defect initiatives.</li><li>Lead internal audits and support customer, certification, regulatory, and source inspections.</li><li>Manage supplier quality engagement including GIDEP alerts and supplier surveys as required.</li><li>Ensure proper documentation retention and record control for all quality-related activities.</li><li>Partner with site leadership on staffing, performance management, and operational improvement initiatives.</li><li>Train, mentor, and develop Quality team members while promoting a culture of safety, accountability, and quality excellence.</li><li>Serve as the primary quality liaison for customer communications related to quality performance and corrective actions.</li></ul>",
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