Member Relations Specialist (Hybrid)

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  "source_hash": "e25bb9d2e85bc18742462a03e42e3ff94c4888bd6f4bd1f0c78858a925967631",
  "last_changed_at": "2026-06-06T10:02:48.200Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "AAA Inc., Lake Mary, FL, United States",
    "city": "Lake Mary",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:00:14.369Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "AAA Inc., Lake Mary, FL, United States",
      "city": "Lake Mary",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
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  "salary_currency": null
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{}

{
  "Id": "b1291b86-e446-49e2-9633-a922a739af4c",
  "Title": "Member Relations Specialist (Hybrid)",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "08674163-84a8-4f64-97b9-25c032895c1e",
      "Address": {
        "City": "Lake Mary",
        "Line1": "1000 AAA Drive",
        "Line2": null,
        "State": {
          "Code": "FL",
          "Name": "Florida"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "32746"
      },
      "Coordinates": {
        "Latitude": 28.770634088294095,
        "Longitude": -81.36040783579446
      },
      "DisplayName": false,
      "LocalizedName": "AAA Inc.",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-06-05T14:14:41.381Z",
  "JobCategoryName": "Customer Service",
  "JobLocationType": 0,
  "OpportunityType": 0,
  "BriefDescription": "The Member Relations Specialist monitors AAA National Office social media channels, discerning necessary actions for posts, and providing feedback to relevant parties, ensuring issue resolution. This position manages complaint cases from various channels, analyzes complaints, responds timely with clear resolution plans, documents information, and maintains professional, efficient interactions while upholding AAA, Inc. standards. The Specialist coordinates issue resolution, negotiates fair solutions with Clubs and third parties, and serves as a liaison to the National Office while collaborating closely with business lines.",
  "MatchedLocations": [],
  "RequisitionNumber": "MEMBE001870"
}