Senior Director, Global Strategic Partnerships (US)

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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">Role : <span style=\"font-weight: bold\">Senior Director, Global Strategic Partnerships (US)         </span>           <br>Location : US (Remote/Hybrid)<br><br>About LJI</span></p>\n<p><span style=\"font-size: 10pt\">Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines.<br>Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships.<br>Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide.</span></p>\n<p><span style=\"font-size: 10pt\"><br></span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Our Global Impact:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">400+ Million members connected through our platform.</span></li>\n<li><span style=\"font-size: 10pt\">100+ Global Brands trust us to drive loyalty and brand devotion.</span></li>\n<li><span style=\"font-size: 10pt\">3-Time Winner of “Best Technology Innovation in Loyalty”.</span></li>\n<li><span style=\"font-size: 10pt\">Global recognitions for Excellence in Loyalty Management under numerous categories.</span></li>\n<li><span style=\"font-size: 10pt\">Recognised as a ‘Strong performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025.<br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt\">Explore more about us at </span><span style=\"font-size: 10pt\"><a href=\"https://www.lji.io\" target=\"_blank\" rel=\"noopener noreferrer\">www.lji.io</a></span><span style=\"font-size: 10pt\">.<br><br></span></p>\n<p><span style=\"font-size: 10pt\">For a high-growth technology firm like LJI, partnerships with Strategic Technology Independent Software Vendors(ISVs)</span><span style=\"color: rgb(48, 48, 48); font-size: 12pt\">, </span><span style=\"font-size: 10pt\">the Big 5 firms, the elite Global Systems Integrators (GSIs), and other key influencing partners are not just sales channels—they are market force multipliers. As the Senior Director – Global Strategic Partnerships, you will be the chief architect of our alliances with these firms. You will ensure that when these top-tier GSIs </span><span style=\"font-size: 10pt\">propose a next-generation customer engagement strategy to a Global 2000 client, GRAVTY® is the engine powering that vision.<br><br></span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">The Role</span></p>\n<p><span style=\"font-size: 10pt\">The Senior Director – Global Strategic Partnerships is a leadership role designed for a strategic “builder” who understands the DNA of GSIs, ISVs, and the broader partner ecosystems. This role will be responsible for driving global partnership strategy, cultivating strong C-suite relationships within the partner network, and leading the execution of joint Go-To-Market (GTM) initiatives that accelerate revenue growth and deliver exceptional customer outcomes.</span></p>\n<p><span style=\"font-size: 18pt\"><br></span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Key Responsibilities</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Strategic Alliance Leadership:</span><span style=\"font-size: 10pt\"> Architect and execute a GSI, ISV and influence partners roadmap. You will move beyond \"referrals\" to create a structured co-sell/resell engine that accelerates revenue growth globally.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Executive Orchestration:</span><span style=\"font-size: 10pt\"> Act as the face of LJI to GSI, ISV and Marketing agency practices and sales leaders. You will drive high-level joint business planning, ensuring LJI is embedded in the partner's \"Standard Reference Architecture.\"</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Co-Innovation &amp; Solutioning:</span><span style=\"font-size: 10pt\"> Collaborate with LJI’s Product and Engineering teams to build industry-specific \"playbooks.\" You will help GSIs, ISVs create \"Loyalty-as-a-Service\" offerings powered by GRAVTY®’s autonomous AI.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Pipeline &amp; Forecast Ownership:</span><span style=\"font-size: 10pt\"> Lead global account mapping and joint pursuit strategies. You will own the ISV, GSI, Key Influencers partnerships’ sales forecast, providing the LJI executive team with clear, data-driven visibility into partner-led growth.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Enablement &amp; Partner Excellence:</span><span style=\"font-size: 10pt\"> Design \"GRAVTY-ready\" enablement programs. You will ensure that GSI and Agency consultants don't just know our name, but can effectively position and deploy our cloud-native loyalty and customer engagement solutions.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Business Reviews (QBRs):</span><span style=\"font-size: 10pt\"> Maintain a rigorous cadence of Executive Business Reviews to measure KPIs, proactively resolve delivery bottlenecks, and uncover \"white space\" opportunities.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Market Intelligence : </span><span style=\"font-size: 10pt\">Maintain deep understanding of industry trends, competitive positioning, and the evolving GSI, ISV, and Agency partner landscape.<br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">What You Bring (Must Haves)</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">The \"Big Firm\" Pedigree with 10+ years of proven track record of managing GSI partnerships, preferably with prior work experience at one of the Global Strategic Partners. </span></li>\n<li><span style=\"font-size: 10pt\">Ecosystem Intelligence and deep understanding of the \"internal math\" of a GSI, and how to navigate their complex hierarchies.</span></li>\n<li><span style=\"font-size: 10pt\">Executive-level relationships within the top-tier GSIs, ISVs, or Agency partners.</span></li>\n<li><span style=\"font-size: 10pt\">Capability to seamlessly collaborate with LJI’s internal teams while navigating the often complex and demanding expectations of global partners, ensuring alignment and mutually beneficial outcomes.</span></li>\n<li><span style=\"font-size: 10pt\">Communication and presentation mastery, with the ability to build strong relationships and effectively influence and negotiate with diverse stakeholders.</span></li>\n<li><span style=\"font-size: 10pt\">Strong strategic, analytical, and business acumen, with a history of driving measurable results.</span></li>\n<li><span style=\"font-size: 10pt\">Strong technical fluency with a clear understanding of modern architectures, including Cloud-Native, Serverless, and Agentic AI, enabling meaningful engagement with both technical and business stakeholders.</span></li>\n<li><span style=\"font-size: 10pt\">Proficiency with CRM systems viz zoho, hubspot, salesforce, or similar tools to manage partnerships, track pipeline, and drive data-informed decisions.</span></li>\n<li><span style=\"font-size: 10pt\">Startup DNA and a \"Juggernaut\" mindset—thriving in a fast-paced, high-growth environment where you are comfortable navigating ambiguity and building the \"playbook\" as you go.</span></li>\n<li><span style=\"font-size: 10pt\">Bachelor’s degree in Business, Technology, or related field. MBA preferred.<br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Why LJI?</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Innovative Product:</span><span style=\"font-size: 10pt\"> Sell a platform that is consistently recognized for its Advanced Loyalty Tech and recognized by leading Industry Analysts.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Unique opportunity: </span><span style=\"font-size: 10pt\">Orchestrate multi-brand coalitions and \"super-app\" loyalty strategies in complex ecosystems. This isn't a transactional SaaS sell; it is a high-level strategic play that puts you in the boardroom with the CXOs.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Growth: </span><span style=\"font-size: 10pt\">Opportunity to shape the enterprise strategic partnership organization at LJI.</span></li>\n</ul>",
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