Navigator I

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  "active_status": "active"
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  "location": {
    "raw": "Denver, Colorado, 80246, United States",
    "city": "Denver",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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  "salary_min": null,
  "inferred_at": "2026-06-06T08:47:44.447Z",
  "launch_scope": {
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    "included": true,
    "location": {
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      "city": "Denver",
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      "country": "United States",
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    "countries": [
      "United States"
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  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
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    "id": "111",
    "isRemote": null,
    "location": {
      "city": "Denver",
      "state": "Colorado"
    },
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    "departmentId": "18592",
    "locationType": "0",
    "jobOpeningName": "Navigator I ",
    "departmentLabel": "Care Management",
    "employmentStatusLabel": "Full-Time US"
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  "detail_job_opening": {
    "location": {
      "city": "Denver",
      "state": "Colorado",
      "postalCode": "80246",
      "addressCountry": "United States"
    },
    "datePosted": "2026-03-07",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt; font-weight: 800\">Navigator I </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt; font-weight: 800\">Care Management - Denver, Colorado (Hybrid)</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt; font-weight: bold\">Work with the Industry Leader </span></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">At Eon, our mission is to make patients healthier and healthcare more affordable. Eon Patient Management (EPM) identifies patients with disease risk and streamlines clinical decision analysis so clinicians can work at the top of their licenses. With solutions across multiple disease states, we drive adherence to care pathways so more patients are seen and more survive.</span></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">As a market leader in incidental tracking and patient management, Eon is pioneering the use of Artificial Intelligence to enable healthcare enterprises, ranging from small health systems to large, national IDNs across the US.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt; font-weight: bold\">The Opportunity</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">The Navigator I plays a critical role within Eon’s Care Management program. This position engages patients and providers at pivotal moments when timely follow-up matters most.</span></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Using the EPM platform, Nav 1s support patient follow-up by communicating with patients and provider offices, coordinating appointment logistics, and tracking adherence to care pathways. </span></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">While this is a non-clinical, administrative role, it sits at the heart of our mission: helping patients move through a complex and often frustrating healthcare system so they don’t fall through the cracks.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt; font-weight: bold\">As a Navigator I you will:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Conduct structured outbound calls to patients and providers to coordinate overdue or upcoming follow-up care.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Handle inbound calls from patients and provider offices, using approved protocols to respond with empathy and professionalism.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Help patients overcome logistical barriers to care (scheduling confusion, understanding next steps, connecting with offices).</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Follow standardized call scripts and workflows to ensure quality, compliance, and patient/provider satisfaction.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Accurately document all interactions, call outcomes, and update patient records within the EPM platform.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Identify and escalate discrepancies, unclear findings, or complex inquiries to the appropriate healthcare provider or supervisor.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Collaborate with internal teams to uphold data accuracy, system integrity, and efficiency.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Support internal process improvement and participate in quality assurance initiatives.</span></li>\n<li><br></li>\n</ul>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt; font-weight: bold\">You will be a good fit if you can:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Keep the patient at the center of every interaction, bringing empathy, patience, and follow-through.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Communicate clearly and compassionately across a wide range of patient and provider personalities.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Balance administrative accuracy with a patient-centered mindset.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Maintain composure in a fast-paced, hybrid work environment.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Follow standardized workflows while knowing when to escalate concerns.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Remain self-motivated and accountable with minimal supervision.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Find purpose in being the calm, consistent voice helping someone access needed care.</span><span style=\"color: rgb(5, 28, 44); font-size: 12pt\"><br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt; font-weight: bold\">Qualifications and Skills:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Associate degree or higher in a healthcare-related field is preferred </span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Healthcare experience required (minimum 2 years in a medical setting preferred).</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Foundational knowledge of medical terminology (required).</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Proficiency with Apple MacBook and Google Suite (preferred).</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Excellent verbal and written communication skills.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Ability to work in a fast-paced, high-volume environment.</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Highly organized with the ability to manage multiple tasks and meet deadlines.</span></li>\n<li><br></li>\n</ul>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt; font-weight: bold\">Clarifying the Scope (Non-Clinical Role)</span></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\"><br></span><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">This is a non-clinical, administrative role focused on communication and operational workflow support.</span><span style=\"color: rgb(5, 28, 44); font-size: 12pt\"><br></span><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Eon Navigators do not provide patient care, make clinical decisions, or offer medical advice. All clinical escalations are directed to licensed providers or appropriate internal personnel.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt; font-weight: bold\">“So what’s in it for me,” you ask?</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">We pride ourselves on being a culture-driven company with high energy and a strong sense of purpose. Aside from the enthusiastic environment, you’ll enjoy:</span></p>\n<ul>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Competitive salary</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Health insurance</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Referral bonuses</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Generous vacation time</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Paid Maternity and Paternity leave</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Professional development and career growth opportunities</span></li>\n<li><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Awesome team members</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">Check us out at eonhealth.com!</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(5, 28, 44); font-size: 12pt\">EON is proud to be an equal opportunity employer and prohibits discrimination and harassment of any kind. Our culture celebrates diversity and we are committed to creating an inclusive environment for all team members.</span></p>",
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    "minimumExperience": "Entry-level",
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