SDE Consultant

{
  "content_hash": "7f440717fc8160e46e8a52bb9e2a8997b1247ef728b464c854cf43b5cf9e0881",
  "source_hash": "c3f0769c7a9f3a2d0b325fb5f3a9e86c58ebaa26a1949dcc2c6203aad4562e0e",
  "last_changed_at": "2026-05-30T06:04:15.308Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Leeds, West Yorkshire, LS2 3AA, United Kingdom",
    "city": "Leeds",
    "region": "West Yorkshire",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:24:08.434Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Leeds, West Yorkshire, LS2 3AA, United Kingdom",
      "city": "Leeds",
      "region": "West Yorkshire",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "255",
    "isRemote": null,
    "location": {
      "city": "Leeds",
      "state": "West Yorkshire"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19559",
    "locationType": "2",
    "jobOpeningName": "SDE Consultant",
    "departmentLabel": "Managed Services",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Leeds",
      "state": "West Yorkshire",
      "postalCode": "LS2 3AA",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-03-19",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">Service Delivery Consultant</span></p>\n<p><br></p>\n<p><span>We are looking for a highly skilled and motivated </span><span style=\"font-weight: bold\">Service Delivery Engineer</span><span> to join our Managed Services team. This is a pivotal role responsible for ensuring the smooth, reliable delivery of IT services and infrastructure to our customers.</span></p>\n<p><br></p>\n<p><span>You will combine strong technical expertise with proactive service management and excellent client communication to consistently meet and exceed service-level agreements (SLAs). Acting as a senior technical escalation point, you’ll play a key role in maintaining service quality, driving continuous improvement, and building trusted customer relationships.</span></p>\n<p><br></p>\n<p><span>Responsibilities:</span></p>\n<p><span style=\"font-size: 18pt\"><br></span></p>\n<ul>\n<li><span>Leading proactive support, technical delivery, and ongoing management of Managed Services</span></li>\n<li><span>Monitoring customer platforms to identify and resolve availability, capacity, and performance issues</span></li>\n<li><span>Acting as the final technical escalation point for complex incidents and problem management</span></li>\n<li><span>Supporting the design, planning, and implementation of Managed Services solutions</span></li>\n<li><span>Collaborating with Account Managers and Sales teams to scope and transition new opportunities</span></li>\n<li><span>Managing technical change, ensuring proper logging, monitoring, and compliance</span></li>\n<li><span>Maintaining accurate technical documentation, including processes and diagrams</span></li>\n<li><span>Supporting service transitions for new customers, including connectivity, monitoring, and management setup</span></li>\n<li><span>Working closely with Project Managers, Consultants, and customer stakeholders to ensure seamless delivery</span></li>\n<li><span>Driving continuous service improvement and providing proactive technical guidance</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt\"><span>Essential Skills &amp; Experience</span></span></p>\n<ul>\n<li><span>Strong technical background with hands-on experience in:</span>\n<ul>\n<li><span>Networking technologies (Juniper, Cisco, Aruba)</span></li>\n<li><span>Routing, switching, and wireless technologies</span></li>\n<li><span>Firewalls (Fortinet, Cisco, Palo Alto, Check Point)</span></li>\n<li><span>VLAN configuration and network routing</span></li>\n<li><span>DNS, DHCP, and certificate services</span></li>\n<li><span>Network Access Control (Cisco ISE / Aruba ClearPass)</span></li>\n<li><span>VMware ESX hosting</span></li>\n<li><span>ITSM tools (e.g. ServiceNow)</span></li>\n</ul>\n</li>\n<li><span>Experience working in a Managed Services environment</span></li>\n<li><span>3–5 years in a 3rd Line Infrastructure (or similar) role</span></li>\n<li><span>Proven experience working with senior stakeholders and customers</span></li>\n</ul>\n<p><span style=\"font-size: 14pt\"><br></span></p>\n<p><span style=\"font-size: 14pt\"><span>Desirable</span></span></p>\n<ul>\n<li><span>Cisco CCNP (or equivalent)</span></li>\n<li><span>Knowledge of Cyber Essentials / ISO 27001</span></li>\n<li><span>Experience with Infoblox DDI</span></li>\n<li><span>ITIL v4 Foundation</span></li>\n<li><span>Experience managing Major Incidents, Change, and Problem processes</span></li>\n<li><span>Security clearance (BPSS or SC)</span></li>\n</ul>\n<p><span style=\"font-size: 18pt\"><br></span></p>\n<p><span style=\"font-size: 18pt\"><br></span></p>",
    "compensation": null,
    "departmentId": "19559",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "SDE Consultant",
    "departmentLabel": "Managed Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://roctechnologies.bamboohr.com/careers/255",
    "employmentStatusLabel": "Full-Time"
  }
}