Product Owner - Player Account Management (PAM)

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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: arial, helvetica, sans-serif\">About us:</span></span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"color: rgba(0, 0, 0, 0.9); font-family: arial, helvetica, sans-serif\">Ventures Lab is an international company with over 200 employees, specializing in the iGaming and Fintech industries. We deliver a diverse portfolio of products and services, including iGaming verticals, electronic payment solutions, and managed services for customer operations. By leveraging technology and driving innovation, we empower our partners to achieve greater success in competitive markets. Our global reach and expertise make us a trusted partner for cutting-edge solutions.</span></span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(14, 16, 26); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">The Role:</span></p>\n<p><span style=\"color: #0e101a; font-family: Arial,sans-serif; font-size: 10pt\">We are looking for a skilled and driven Product Owner to support and evolve our Player Account Management (PAM) ecosystem — the core platform that powers the entire player lifecycle. This role sits at the heart of our iGaming operations, ensuring that player experiences are seamless, secure, and scalable across all touchpoints.</span></p>\n<p><br><br></p>\n<p><span style=\"color: #0e101a; font-family: Arial,sans-serif; font-size: 10pt\">As a PAM Product Owner, you will be responsible for driving the development and continuous improvement of the internal tools that support our operational backbone at Ventures Lab. This includes systems such as Back Office, CMS, authentication and security tools, as well as platform monitoring solutions.</span></p>\n<p><br><br></p>\n<p><span style=\"color: #0e101a; font-family: Arial,sans-serif; font-size: 10pt\">You will be part of a successful development team and work closely with a range of stakeholders — including brand managers, customer support, and compliance teams — to gather insights, identify pain points, and uncover opportunities for improvement. Your role will be to translate these needs into product enhancements and new features that strengthen our platform and support business growth.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Key Responsibilities:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>Platform Ownership &amp; Development</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Manage and enhance the PAM ecosystem, ensuring smooth operation across all functions</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Build further functionalities in CMS to support operations efficiency </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Collaborate with cross-functional teams to enhance services within the unified platform.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Drive continuous improvement of system capabilities beyond basic account management.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Operational Efficiency</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Streamline workflows across marketing, customer support, and compliance teams.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure unified player profiles are accessible for efficient decision-making.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Reduce operational friction through system integration and process optimisation</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Skills &amp; Experience:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience as a Product Owner/Product Manager in a fast-paced, agile, digital environment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong ability to translate business requirements into clear epics, user stories, and acceptance criterias</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Highly organized, structured, and detail-oriented in managing priorities and delivery</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Excellent communication and stakeholder management skills across cross-functional teams</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Data-driven mindset with a focus on optimizing user experience and conversion</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Hands-on problem solver who can manage multiple priorities and take initiative</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strategic thinker with the ability to identify opportunities through market and competitor analysis</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Comfortable investigating issues and coordinating with internal teams and third-party providers</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Passion for building high-quality, user-centric products</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Advantageous:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in Gaming, Forex, or Crypto industries</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience working on customer onboarding and conversion flows</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Certified Scrum Product Owner (CSPO) or similar product-focused certification</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience working with remote, distributed teams across multiple time zones</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Our Offer:</span><span style=\"color: #202124; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\"><br></span></p>\n<ul>\n<li><span style=\"color: #202124; font-family: Arial,sans-serif; font-size: 10pt\">Competitive salary synonymous with skills and experience,</span></li>\n<li><span style=\"color: #202124; font-family: Arial,sans-serif; font-size: 10pt\">Performance and bonus structure dependent on achievement of set targets and personal performance,</span></li>\n<li><span style=\"color: #202124; font-family: Arial,sans-serif; font-size: 10pt\">The opportunity to making a real impact at a time of rapid growth</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Consultancy B2B contract on a full time basis with 25 days PTO</span><br></li>\n</ul>",
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