Program Manager (Authorized Training Centers)

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    "ShortDescriptionStr": "Fortinet is seeking a Program Manager to lead and scale the Authorized Training Center (ATC) program globally. This role is responsible for developing and executing on a business plan to drive partner performance and revenue through the delivery of the Fortinet NSE Certification program, aligning training delivery with sales and partner strategies, ensuring consistent execution of the program and driving automation and AI-enabled solutions to enhance program efficiency and improve the partner experience.",
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    "ExternalDescriptionStr": "<p><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Fortinet is seeking a Program Manager to lead and scale the Authorized Training Center (ATC) program globally. This role is responsible for developing and executing on a business plan to drive partner performance and revenue through the delivery of the Fortinet NSE Certification program, aligning training delivery with sales and partner strategies, ensuring consistent execution of the program and driving automation and AI-enabled solutions to enhance program efficiency and improve the partner experience.</span></span></p><p><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">The Program Manager will work cross-functionally with Sales, Channel, Marketing, and regional stakeholders to strengthen ATC partnerships, expand reach, and increase the impact of Fortinet training and certification programs.</span></span></p><h2><span style=\"color:black;font-family:&quot;Times New Roman&quot;,serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">Key Responsibilities</span></span></h2><ul style=\"list-style-type:disc;padding-left:48px;\"><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Own and manage the ATC program globally, serving as the primary point of contact for ATC partners.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Develop and execute ATC strategy aligned with Fortinet sales priorities, partner strengths, and Fortinet Training Institute goals.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Recruit, onboard, and enable new ATC partners to expand geographic and market coverage to grow revenue.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Drive ATC performance through regular business reviews, KPI tracking, and action plans to increase training delivery, certifications, and revenue impact.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Partner closely with sales, channel, and partner teams to support pipeline, customer enablement, and partner-led training initiatives.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Ensure ATCs are aligned with Fortinet certification updates, program requirements, and quality standards.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Identify regional gaps, risks, and growth opportunities, and proactively recommend improvements to program structure and execution.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;font-weight:normal;\"><strong>Implement automation and self-service capabilities</strong></span><span class=\"apple-converted-space\" style=\"font-size:11.0pt;\"><strong>&nbsp;</strong></span><span style=\"font-size:11.0pt;\">within the ATC program to streamline reporting, onboarding, and partner support, improving response time and operational efficiency.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;font-weight:normal;\"><strong>Leverage AI tools</strong></span><span class=\"apple-converted-space\" style=\"font-size:11.0pt;\"><strong>&nbsp;</strong></span><span style=\"font-size:11.0pt;\">to enhance data-driven insights, predictive analytics, and personalized support for ATC partners.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Support regional and global initiatives, including reporting, planning, and participation in key partner and training events.</span></span></p></li></ul><h2><span style=\"color:black;font-family:&quot;Times New Roman&quot;,serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">Qualifications</span></span></h2><ul style=\"list-style-type:disc;padding-left:48px;\"><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">5–8+ years of experience in program management, partner management, or channel operations, preferably in cybersecurity, technology, or education/training environments.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Experience working with partner ecosystems, training providers, or certification programs.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Strong understanding of sales and channel programs.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Proven ability to manage multiple stakeholders and initiatives across regions and time zones.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Strong analytical, organizational, and communication skills, with executive-level presentation capability.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Experience driving automation and leveraging AI tools to improve program efficiency.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Ability to work independently in a fast-paced organization.</span></span></p></li></ul><h2><span style=\"color:black;font-family:&quot;Times New Roman&quot;,serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">Preferred Experience</span></span></h2><ul style=\"list-style-type:disc;padding-left:48px;\"><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Experience supporting global or regional training, certification, or workforce development programs.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Familiarity with learning management systems (LMS), partner portals, and performance reporting tools.</span></span></p></li><li><p style=\"tab-stops:list .5in;\"><span style=\"color:black;\"><span style=\"font-size:11.0pt;\">Experience collaborating with government, education, or public-sector partners is a plus.</span></span></p></li></ul><p>The Canada base salary range for this full-time position is expected to be between $92,000 - $112,000 annually. &nbsp;Wage ranges are based on various factors including the labour market, job type, and job level. &nbsp;Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience. &nbsp;</p><p>Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee &amp; Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.</p><p>All roles are eligible to participate in the Fortinet equity program. &nbsp;Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion. &nbsp;<br>&nbsp;</p>",
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