Front Desk Agent

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  "source_hash": "f5bb63e40bb9da4171a66139bd88a4012b2d9e726f2c84182d24cba2d1cf10d3",
  "last_changed_at": "2026-06-06T20:13:41.715Z",
  "active_status": "deleted"
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{
  "language": "en",
  "location": {
    "raw": "476 - Springfield Holiday Inn Express - Springfield, IL 62703; 3050 South Dirksen Parkway, Springfield, IL, 62703, USA",
    "city": "Springfield",
    "region": "IL",
    "country": "United States",
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    "confidence": 0.8
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  "salary_max": 15.75,
  "salary_min": 15.5,
  "inferred_at": "2026-06-04T10:09:14.302Z",
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    "language": "en",
    "location": {
      "raw": "476 - Springfield Holiday Inn Express - Springfield, IL 62703; 3050 South Dirksen Parkway, Springfield, IL, 62703, USA",
      "city": "Springfield",
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      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
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    "countries": [
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  "salary_period": "hour",
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  "salary_currency": "USD"
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{}

{
  "detail": {
    "city": "Springfield",
    "jobId": 67106,
    "level": "",
    "endDate": "",
    "legalId": 23,
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    "jobShift": "",
    "jobTitle": "Front Desk Agent",
    "location": "476 - Springfield Holiday Inn Express - Springfield, IL 62703",
    "startDate": "",
    "clientCode": "19K99",
    "remoteType": "",
    "description": "<p><em>Driftwood Hospitality Management&rsquo;s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services &mdash; all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.</em>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<div class=\"WordSection1\">\r\n<p class=\"JSHeading\" style=\"margin-top:8px; margin-bottom:8px\"><span style=\"page:WordSection1\"><span style=\"font-size:10pt\"><span style=\"background:navy\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:white\"><span style=\"font-weight:bold\"><span arial=\"\" narrow=\"\" style=\"font-family:\">JOB SUMMARY</span></span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"page:WordSection1\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" narrow=\"\" style=\"font-family:\">Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel&rsquo;s high standards of quality.</span></span></span></span></p>\r\n\r\n<p style=\"margin-top:8px; margin-bottom:8px\"><span style=\"page:WordSection1\"><span style=\"font-size:10pt\"><span style=\"background:navy\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:white\">ESSENTIAL JOB FUNCTIONS </span></span></b></span></span></span></span></p>\r\n</div>\r\n\r\n<div style=\"page-break-after: always\"><span style=\"display: none;\">&nbsp;</span></div>\r\n\r\n<p class=\"JSAlphaBulletedText\" style=\"text-align:justify; text-indent:0in; margin-top:3px; margin-bottom:3px\"><span style=\"font-size:9pt\"><span style=\"tab-stops:.5in\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><i>This description is a summary of primary responsibilities and qualifications.&nbsp; The job description is not intended to include all duties or qualifications that may be required now or in the future.&nbsp; The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.</i></span></span></span></span></p>\r\n\r\n<p class=\"JSText\">&nbsp;</p>\r\n\r\n<ul style=\"margin-bottom:8px\">\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Greet customers immediately with a friendly and sincere welcome.&nbsp; Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.&nbsp; Make appropriate selection of rooms based on guest needs.&nbsp; Code electronic keys, certificates, and coupons as appropriate.&nbsp; Requires continual standing and movement throughout front office areas.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Verify and imprint credit cards for authorization using electronic acceptance methods.&nbsp; Handle cash; make change and balance as assigned house bank.&nbsp; Accept and record vouchers, travelers&rsquo; checks, and other forms of payment.&nbsp; Perform accurate, moderately complex arithmetic functions using a calculator.&nbsp; Post charges to guest rooms and house accounts using the computer.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Promptly answer the telephone using positive and clear English communication.&nbsp; Input messages into the computer.&nbsp; Retrieve messages and communicate the content to the guest.&nbsp;&nbsp; Retrieve mail, small packages and facsimiles for customers as requested. </span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Close guest accounts at the time of check out and ensure guest&rsquo;s satisfaction.&nbsp; In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues.&nbsp; Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc.&nbsp; Remain calm and alert especially during emergency situations and heavy hotel activity.&nbsp; Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Adheres to all company policies and procedures.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Follows safety and security procedures and rules.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Knows department fire prevention and emergency procedures.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Utilizes protective equipment.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Reports unsafe conditions to supervisor/manager.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Reports accidents, injuries, near-misses, property damage or loss to supervisor.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Provides for a safe work environment by following all safety and security procedures and rules.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Assists other Front Desk Personnel when need.</span></span></span></span></li>\r\n\t<li class=\"JSText\" style=\"margin-left:8px; margin-bottom:8px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"font-size:10.0pt\">Perform any related duties as requested by supervisor/manager.</span></span></span></span></li>\r\n</ul>\r\n",
    "jobCategory": "",
    "salaryRange": "$15.50 - $15.75 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Front Desk Agent\",\"identifier\":\"J19K9967106\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A7135FEB489496034748EA1E5BF7C628/jobs/67106\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A7135FEB489496034748EA1E5BF7C628\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":15.5,\"maxValue\":15.75,\"unitText\":\"\"}},\"datePosted\":\"2026-05-21\",\"description\":\"Job DetailsJob Location: 476 - Springfield Holiday Inn Express - Springfield, IL 62703Salary Range: $15.50 - $15.75 HourlyDriftwood Hospitality Management&rsquo;s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services &mdash; all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nJOB SUMMARY\\r\\n\\r\\nGreets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel&rsquo;s high standards of quality.\\r\\n\\r\\nESSENTIAL JOB FUNCTIONS \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis description is a summary of primary responsibilities and qualifications.&nbsp; The job description is not intended to include all duties or qualifications that may be required now or in the future.&nbsp; The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tGreet customers immediately with a friendly and sincere welcome.&nbsp; Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.\\r\\n\\tComplete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.&nbsp; Make appropriate selection of rooms based on guest needs.&nbsp; Code electronic keys, certificates, and coupons as appropriate.&nbsp; Requires continual standing and movement throughout front office areas.\\r\\n\\tVerify and imprint credit cards for authorization using electronic acceptance methods.&nbsp; Handle cash; make change and balance as assigned house bank.&nbsp; Accept and record vouchers, travelers&rsquo; checks, and other forms of payment.&nbsp; Perform accurate, moderately complex arithmetic functions using a calculator.&nbsp; Post charges to guest rooms and house accounts using the computer.\\r\\n\\tPromptly answer the telephone using positive and clear English communication.&nbsp; Input messages into the computer.&nbsp; Retrieve messages and communicate the content to the guest.&nbsp;&nbsp; Retrieve mail, small packages and facsimiles for customers as requested. \\r\\n\\tClose guest accounts at the time of check out and ensure guest&rsquo;s satisfaction.&nbsp; In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.\\r\\n\\tField guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues.&nbsp; Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc.&nbsp; Remain calm and alert especially during emergency situations and heavy hotel activity.&nbsp; Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.\\r\\n\\tAdheres to all company policies and procedures.\\r\\n\\tFollows safety and security procedures and rules.\\r\\n\\tKnows department fire prevention and emergency procedures.\\r\\n\\tUtilizes protective equipment.\\r\\n\\tReports unsafe conditions to supervisor/manager.\\r\\n\\tReports accidents, injuries, near-misses, property damage or loss to supervisor.\\r\\n\\tProvides for a safe work environment by following all safety and security procedures and rules.\\r\\n\\tAll team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).\\r\\n\\tAssists other Front Desk Personnel when need.\\r\\n\\tPerform any related duties as requested by supervisor/manager.\\r\\n\\r\\nQualifications\\r\\nKNOWLEDGE, SKILLS &amp; ABILITIES\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable\\r\\n\\r\\n\\r\\n\\tAny combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.&nbsp; High school diploma preferred. \\r\\n\\tPrior hospitality experience preferred, but not required.\\r\\n\\tConsiderable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.\\r\\n\\tAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.\\r\\n\\tAbility to read, listens, and communicates effectively in English, both verbally and in writing.\\r\\n\\tAbility to access and accurately input information using a moderately complex computer system.\\r\\n\\tHearing and visual ability to observe and detect signs of emergency situations.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tAbility to stand and move throughout front office and continuously performs essential job functions.\\r\\n\\tStand 95% of shift\\r\\n\\tLifting up to 25 pounds maximum.\\r\\n\\tOccasional twisting, bending, stooping, reaching, standing, walking.\\r\\n\\tFrequent talking, hearing, seeing and smiling.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\t401(k)\\r\\n\\tDisability insurance\\r\\n\\tEmployee assistance program\\r\\n\\tHealth insurance\\r\\n\\tLife insurance\\r\\n\\tPaid time off\\r\\n\\tRoom Discounts\\r\\n\\tEmployee Food and Beverage Discounts\\r\\n\\r\\n\\r\\nEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.\\r\\n\",\"responsibilities\":\"Driftwood Hospitality Management&rsquo;s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services &mdash; all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nJOB SUMMARY\\r\\n\\r\\nGreets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel&rsquo;s high standards of quality.\\r\\n\\r\\nESSENTIAL JOB FUNCTIONS \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis description is a summary of primary responsibilities and qualifications.&nbsp; The job description is not intended to include all duties or qualifications that may be required now or in the future.&nbsp; The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tGreet customers immediately with a friendly and sincere welcome.&nbsp; Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.\\r\\n\\tComplete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.&nbsp; Make appropriate selection of rooms based on guest needs.&nbsp; Code electronic keys, certificates, and coupons as appropriate.&nbsp; Requires continual standing and movement throughout front office areas.\\r\\n\\tVerify and imprint credit cards for authorization using electronic acceptance methods.&nbsp; Handle cash; make change and balance as assigned house bank.&nbsp; Accept and record vouchers, travelers&rsquo; checks, and other forms of payment.&nbsp; Perform accurate, moderately complex arithmetic functions using a calculator.&nbsp; Post charges to guest rooms and house accounts using the computer.\\r\\n\\tPromptly answer the telephone using positive and clear English communication.&nbsp; Input messages into the computer.&nbsp; Retrieve messages and communicate the content to the guest.&nbsp;&nbsp; Retrieve mail, small packages and facsimiles for customers as requested. \\r\\n\\tClose guest accounts at the time of check out and ensure guest&rsquo;s satisfaction.&nbsp; In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.\\r\\n\\tField guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues.&nbsp; Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc.&nbsp; Remain calm and alert especially during emergency situations and heavy hotel activity.&nbsp; Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.\\r\\n\\tAdheres to all company policies and procedures.\\r\\n\\tFollows safety and security procedures and rules.\\r\\n\\tKnows department fire prevention and emergency procedures.\\r\\n\\tUtilizes protective equipment.\\r\\n\\tReports unsafe conditions to supervisor/manager.\\r\\n\\tReports accidents, injuries, near-misses, property damage or loss to supervisor.\\r\\n\\tProvides for a safe work environment by following all safety and security procedures and rules.\\r\\n\\tAll team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).\\r\\n\\tAssists other Front Desk Personnel when need.\\r\\n\\tPerform any related duties as requested by supervisor/manager.\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"DRIFTWOOD HOSPITALITY MANAGEMENT\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A7135FEB489496034748EA1E5BF7C628\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3050 South Dirksen Parkway\",\"addressLocality\":\"Springfield\",\"addressRegion\":\"IL\",\"postalCode\":62703,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\nKNOWLEDGE, SKILLS &amp; ABILITIES\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable\\r\\n\\r\\n\\r\\n\\tAny combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.&nbsp; High school diploma preferred. \\r\\n\\tPrior hospitality experience preferred, but not required.\\r\\n\\tConsiderable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.\\r\\n\\tAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.\\r\\n\\tAbility to read, listens, and communicates effectively in English, both verbally and in writing.\\r\\n\\tAbility to access and accurately input information using a moderately complex computer system.\\r\\n\\tHearing and visual ability to observe and detect signs of emergency situations.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tAbility to stand and move throughout front office and continuously performs essential job functions.\\r\\n\\tStand 95% of shift\\r\\n\\tLifting up to 25 pounds maximum.\\r\\n\\tOccasional twisting, bending, stooping, reaching, standing, walking.\\r\\n\\tFrequent talking, hearing, seeing and smiling.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\t401(k)\\r\\n\\tDisability insurance\\r\\n\\tEmployee assistance program\\r\\n\\tHealth insurance\\r\\n\\tLife insurance\\r\\n\\tPaid time off\\r\\n\\tRoom Discounts\\r\\n\\tEmployee Food and Beverage Discounts\\r\\n\\r\\n\\r\\nEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.\\r\\n\",\"experienceRequirements\":\"\\r\\nKNOWLEDGE, SKILLS &amp; ABILITIES\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable\\r\\n\\r\\n\\r\\n\\tAny combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.&nbsp; High school diploma preferred. \\r\\n\\tPrior hospitality experience preferred, but not required.\\r\\n\\tConsiderable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.\\r\\n\\tAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.\\r\\n\\tAbility to read, listens, and communicates effectively in English, both verbally and in writing.\\r\\n\\tAbility to access and accurately input information using a moderately complex computer system.\\r\\n\\tHearing and visual ability to observe and detect signs of emergency situations.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tAbility to stand and move throughout front office and continuously performs essential job functions.\\r\\n\\tStand 95% of shift\\r\\n\\tLifting up to 25 pounds maximum.\\r\\n\\tOccasional twisting, bending, stooping, reaching, standing, walking.\\r\\n\\tFrequent talking, hearing, seeing and smiling.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\t401(k)\\r\\n\\tDisability insurance\\r\\n\\tEmployee assistance program\\r\\n\\tHealth insurance\\r\\n\\tLife insurance\\r\\n\\tPaid time off\\r\\n\\tRoom Discounts\\r\\n\\tEmployee Food and Beverage Discounts\\r\\n\\r\\n\\r\\nEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<div style=\"border-bottom:solid navy 1.0pt; border-top:solid navy 1.0pt; border-left:none; border-right:none; padding:1.0pt 0in 1.0pt 0in\">\r\n<p class=\"JSSubheading\" style=\"border:none; padding:0in; margin-top:3px; margin-bottom:3px\"><span style=\"font-size:10pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:purple\"><span style=\"font-weight:bold\"><i><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:#333399\">KNOWLEDGE, SKILLS &amp; ABILITIES</span></span></i></span></span></span></span></p>\r\n</div>\r\n\r\n<p class=\"JSText\" style=\"margin-bottom:4px; margin-left:24px\">&nbsp;</p>\r\n\r\n<p class=\"JSText\" style=\"margin-bottom:4px; margin-left:24px\"><span style=\"font-size:9pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\"><i>The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable</i></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.&nbsp; High school diploma preferred.</span></span></span> </span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Prior hospitality experience preferred, but not required.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Ability to read, listens, and communicates effectively in English, both verbally and in writing.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Ability to access and accurately input information using a moderately complex computer system.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Hearing and visual ability to observe and detect signs of emergency situations.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:192px\">&nbsp;</p>\r\n\r\n<div style=\"border-bottom:solid navy 1.0pt; border-top:solid navy 1.0pt; border-left:none; border-right:none; padding:1.0pt 0in 1.0pt 0in\">\r\n<p class=\"JSSubheading\" style=\"border:none; padding:0in; margin-top:3px; margin-bottom:3px\"><span style=\"font-size:10pt\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:purple\"><span style=\"font-weight:bold\"><i><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:#333399\">PHYSICAL DEMANDS</span></span></i></span></span></span></span></p>\r\n</div>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Ability to stand and move throughout front office and continuously performs essential job functions.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\"><span style=\"color:black\">Stand 95% of shift</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span style=\"text-autospace:none\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\">Lifting up to 25 pounds maximum.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span style=\"text-autospace:none\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\">Occasional twisting, bending, stooping, reaching, standing, walking.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:10pt\"><span style=\"text-autospace:none\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:9.0pt\"><span arial=\"\" narrow=\"\" style=\"font-family:\">Frequent talking, hearing, seeing and smiling.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>Benefits</p>\r\n\r\n<ul>\r\n\t<li>401(k)</li>\r\n\t<li>Disability insurance</li>\r\n\t<li>Employee assistance program</li>\r\n\t<li>Health insurance</li>\r\n\t<li>Life insurance</li>\r\n\t<li>Paid time off</li>\r\n\t<li>Room Discounts</li>\r\n\t<li>Employee Food and Beverage Discounts</li>\r\n</ul>\r\n\r\n<p>EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.</p>\r\n",
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    "legalRevisionDate": {
      "date": "2026-01-08T21:54:42.000Z",
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