Case Manager-TOEP (85556)

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{
  "detail": {
    "city": "San Jose",
    "jobId": 681227,
    "level": "Entry",
    "endDate": "",
    "legalId": 43,
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    "jobShift": "Day",
    "jobTitle": "Case Manager-TOEP (85556)",
    "location": "Pioneer - San Jose, CA 95118",
    "startDate": "",
    "clientCode": "0NI38",
    "remoteType": "",
    "description": "<p><img alt=\"HomeFirstLogoMain_DarkBlue.png\" src=\"https://static.wixstatic.com/media/a5829f_7a43a822ef134996b9980e85efc9447e~mv2.png/v1/fill/w_272,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/HomeFirstLogoMain_DarkBlue.png\" /></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\"><strong><span style=\"color:#222222\">POSITION</span></strong><span style=\"color:#222222\">: Case Manager</span></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\"><strong><span style=\"color:#222222\">PROGRAM/LOCATION</span></strong><span style=\"color:#222222\">: TOEP, San Jose, Ca</span></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\"><strong><span style=\"color:#222222\">SUPERVISOR</span></strong><span style=\"color:#222222\">: Program Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\"><strong><span style=\"color:#222222\">JOB TYPE</span></strong><span style=\"color:#222222\">: Full Time, Non-Exempt</span></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\"><strong><span style=\"color:#222222\">COMPENSATION</span></strong><span style=\"color:#222222\">: $32.20/Hourly</span></span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>ABOUT HOMEFIRST </strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Established in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>OUR VALUES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><em>Kindness</em></strong><em>: We act with empathy toward others.</em></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><em>Passion</em></strong><em>: We ignite change to fulfill our mission.</em></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><em>Excellence</em></strong><em>: We deliver exceptional service to our communities.</em></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>PROGRAM OVERVIEW</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">The target populations for this program are vulnerable, chronically homeless individuals who are living on the streets or in encampments throughout San Jose. Program staff will provide a consistent presence on the streets and other outdoor locations throughout San Jose to build rapport and trust with unsheltered homeless residents. The goal of the program is to connect participants with services that will result in permanent housing. The Citywide Outreach and SOAR team includes Outreach Specialists, Case Managers, Drug and Alcohol Counselors, Clinicians and Clinical Supervision, a Program Manager, and Director.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">&nbsp;<strong><span style=\"background-color:#ffffff\"><span style=\"color:#222222\">QUALITIES</span></span></strong><span style=\"background-color:#ffffff\"><span style=\"color:#222222\">:</span></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"color:#222222\">The TOEP Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them &ldquo;where they&rsquo;re at&rdquo; and bridging the gap between the individual and our services.&nbsp;They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.</span></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">&nbsp;<span style=\"background-color:#ffffff\"><span style=\"color:#222222\">HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.</span></span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">&nbsp;<strong>REPORTING RELATIONSHIPS </strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">The position reports to the Program Manager. </span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><span style=\"background-color:#ffffff\"><span style=\"color:#222222\">DUTIES/RESPONSIBILITIES</span></span></strong><span style=\"background-color:#ffffff\"><span style=\"color:#222222\">:</span></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Direct Services (70%)</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Provide street and encampment-based case management to unhoused participants at targeted locations throughout the City of San Jose</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Provide referral and linkage to an internal team of Clinicians and Alcohol and Drug Counselors</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Provide linkage and coordinate services to community resources including, health care and VHHP, Benefit application, employment counseling, family reunification, diversion, etc.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Works collaboratively with Program Manager and maintains accurate records of services provided.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Collaborates with community partners regarding support services for participants</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Utilizes supervision appropriately maintains open lines of communication and provides updates on intake activity.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Knows and implements agency and program policies and procedures</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Properly reports any suspected cases of abuse</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Maintains professional relations and conduct</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Maintains thorough, accurate records of case management activities with every program participant, as required by grant contracts.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Conducts client intake, including VISPDAT as needed</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Works with program participants to develop and implement an individual case management plan and provide support to help them achieve their housing and personal goals</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Meets regularly with program participants at a frequency determined by the participant&#39;s needs</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Provides support services that employ a Critical Time Intervention (CTI) model</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Secure transportation of participants to shelter, critical appointments, and additional destinations</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Weekend and after-hours support is required when requested by the participant or funder</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Assist with other duties as assigned</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Documentation (20%)</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Documents, via progress notes in HMIS, all case management activity within two business days and maintains all other case file paperwork and documentation.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Participates in ongoing analysis of and program alignment with industry best practices</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Proactively and consistently improves the quality and effectiveness of program services.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Conducts ongoing re-assessments of the client&#39;s needs and status, and documents assessment in HMIS</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">General (10%)</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Attends all meetings and training relevant to this position</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Assist with office-related tasks as needed</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Utilize supervision appropriately, maintain open lines of communication, and provide updates on activities regularly.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Know and follow agency and program policies and procedures.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Properly report any suspected cases of abuse.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Other duties as assigned.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Skills, Abilities, and Knowledge:</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to manage multiple projects concurrently and be flexible with priorities</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Demonstrated ability to develop and maintain priorities and meet established deadlines</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Exceptional organizational skills</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Strong sense of accountability</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to present oneself and the agency professionally to internal and external audiences</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to work as a member of a team</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to work with people of diverse socio-economic backgrounds</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to walk long distances on rough terrain (such as trails, creek sides, and high-traffic areas</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Preference for extensive fieldwork over office-based work</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Strong written and oral communication skills</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Other:</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Able to perform sedentary work;</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Able to lift up to 30 lbs. on occasion;</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to use keyboard and read computer screens for extended periods;</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Able to stand/sit for extended periods, kneel, reach, and bend related to the completion of duties;</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>BENEFITS </strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.&nbsp; </span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>ORGANIZATIONAL EQUITY STATEMENT </strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences, and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"color:#222222\">HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.</span></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"color:#222222\">HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</span></span></span></span></p>\n\n<p>&nbsp;</p>\n",
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We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n&nbsp;\\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n&nbsp;\\n\\nPROGRAM OVERVIEW\\n\\nThe target populations for this program are vulnerable, chronically homeless individuals who are living on the streets or in encampments throughout San Jose. Program staff will provide a consistent presence on the streets and other outdoor locations throughout San Jose to build rapport and trust with unsheltered homeless residents. The goal of the program is to connect participants with services that will result in permanent housing. The Citywide Outreach and SOAR team includes Outreach Specialists, Case Managers, Drug and Alcohol Counselors, Clinicians and Clinical Supervision, a Program Manager, and Director.\\n\\n&nbsp;QUALITIES:\\n\\nThe TOEP Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them &ldquo;where they&rsquo;re at&rdquo; and bridging the gap between the individual and our services.&nbsp;They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.\\n\\n&nbsp;HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.\\n\\n&nbsp;\\n\\n&nbsp;REPORTING RELATIONSHIPS \\n\\nThe position reports to the Program Manager. \\n\\n&nbsp;\\n\\nDUTIES/RESPONSIBILITIES:\\n\\nDirect Services (70%)\\n\\n\\n\\tProvide street and encampment-based case management to unhoused participants at targeted locations throughout the City of San Jose\\n\\tProvide referral and linkage to an internal team of Clinicians and Alcohol and Drug Counselors\\n\\tProvide linkage and coordinate services to community resources including, health care and VHHP, Benefit application, employment counseling, family reunification, diversion, etc.\\n\\tWorks collaboratively with Program Manager and maintains accurate records of services provided.\\n\\tCollaborates with community partners regarding support services for participants\\n\\tUtilizes supervision appropriately maintains open lines of communication and provides updates on intake activity.\\n\\tKnows and implements agency and program policies and procedures\\n\\tProperly reports any suspected cases of abuse\\n\\tMaintains professional relations and conduct\\n\\tMaintains thorough, accurate records of case management activities with every program participant, as required by grant contracts.\\n\\tConducts client intake, including VISPDAT as needed\\n\\tWorks with program participants to develop and implement an individual case management plan and provide support to help them achieve their housing and personal goals\\n\\tMeets regularly with program participants at a frequency determined by the participant&#39;s needs\\n\\tProvides support services that employ a Critical Time Intervention (CTI) model\\n\\tSecure transportation of participants to shelter, critical appointments, and additional destinations\\n\\tWeekend and after-hours support is required when requested by the participant or funder\\n\\tAssist with other duties as assigned\\n\\n\\nDocumentation (20%)\\n\\n\\n\\tDocuments, via progress notes in HMIS, all case management activity within two business days and maintains all other case file paperwork and documentation.\\n\\tParticipates in ongoing analysis of and program alignment with industry best practices\\n\\tProactively and consistently improves the quality and effectiveness of program services.\\n\\tConducts ongoing re-assessments of the client&#39;s needs and status, and documents assessment in HMIS\\n\\n\\nGeneral (10%)\\n\\n\\n\\tAttends all meetings and training relevant to this position\\n\\tAssist with office-related tasks as needed\\n\\tUtilize supervision appropriately, maintain open lines of communication, and provide updates on activities regularly.\\n\\tKnow and follow agency and program policies and procedures.\\n\\tProperly report any suspected cases of abuse.\\n\\tOther duties as assigned.\\n\\n\\nSkills, Abilities, and Knowledge:\\n\\n\\n\\tAbility to manage multiple projects concurrently and be flexible with priorities\\n\\tDemonstrated ability to develop and maintain priorities and meet established deadlines\\n\\tExceptional organizational skills\\n\\tStrong sense of accountability\\n\\tAbility to present oneself and the agency professionally to internal and external audiences\\n\\tAbility to work as a member of a team\\n\\tAbility to work with people of diverse socio-economic backgrounds\\n\\tAbility to walk long distances on rough terrain (such as trails, creek sides, and high-traffic areas\\n\\tPreference for extensive fieldwork over office-based work\\n\\tStrong written and oral communication skills\\n\\n\\nOther:\\n\\n\\n\\tAble to perform sedentary work;\\n\\tAble to lift up to 30 lbs. on occasion;\\n\\tAbility to use keyboard and read computer screens for extended periods;\\n\\tAble to stand/sit for extended periods, kneel, reach, and bend related to the completion of duties;\\n\\n\\nBENEFITS \\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.&nbsp; \\n\\n&nbsp;\\n\\nORGANIZATIONAL EQUITY STATEMENT \\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences, and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n&nbsp;\\nQualificationsQUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tBachelor&#39;s degree and relevant experience in non-profit agencies (Bachelor&#39;s degree may be substituted by 2 years of case management experience)\\n\\tUnderstanding of and sensitivity to the needs of the unhoused population\\n\\tExperience in developing relationships with community partners and outside agencies\\n\\n\\n&nbsp;\\n\\n&nbsp;\\n\\n&nbsp;\\n\",\"responsibilities\":\"\\n\\nPOSITION: Case Manager\\n\\nPROGRAM/LOCATION: TOEP, San Jose, Ca\\n\\nSUPERVISOR: Program Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\\n\\nJOB TYPE: Full Time, Non-Exempt\\n\\nCOMPENSATION: $32.20/Hourly\\n\\n&nbsp;\\n\\nABOUT HOMEFIRST \\n\\nEstablished in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n&nbsp;\\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n&nbsp;\\n\\nPROGRAM OVERVIEW\\n\\nThe target populations for this program are vulnerable, chronically homeless individuals who are living on the streets or in encampments throughout San Jose. Program staff will provide a consistent presence on the streets and other outdoor locations throughout San Jose to build rapport and trust with unsheltered homeless residents. The goal of the program is to connect participants with services that will result in permanent housing. The Citywide Outreach and SOAR team includes Outreach Specialists, Case Managers, Drug and Alcohol Counselors, Clinicians and Clinical Supervision, a Program Manager, and Director.\\n\\n&nbsp;QUALITIES:\\n\\nThe TOEP Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them &ldquo;where they&rsquo;re at&rdquo; and bridging the gap between the individual and our services.&nbsp;They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.\\n\\n&nbsp;HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. 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We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.&nbsp; \\n\\n&nbsp;\\n\\nORGANIZATIONAL EQUITY STATEMENT \\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences, and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. 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