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Home › Companies › 745fee0d Dacb 4016 9b8b 82b9f6023a09 19000101 000001 › Airline Passenger Service Agent

Airline Passenger Service Agent

745fee0d Dacb 4016 9b8b 82b9f6023a09 19000101 000001 · Syracuse, NY, US, Syracuse, NY · Active · $17–$17 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company745fee0d Dacb 4016 9b8b 82b9f6023a09 19000101 000001
TitleAirline Passenger Service Agent
Normalized title-
Department / team-
LocationSyracuse, NY, United States
Work model-
Employment typePart Time
Salary$17–$17 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 745fee0d Dacb 4016 9b8b 82b9f6023a09 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Syracuse.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company745fee0d Dacb 4016 9b8b 82b9f6023a09 19000101 000001
Source3eeb27d5-9d86-4a69-a650-c1e654ade5e5
ATS providerADP Workforce Now Recruiting

Description

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules. Number of weekly hours may increase or decrease due to seasonal flight changes. $16.50 Starting Wage Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: Processing Customers' tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from the ticket counter to the gates and the gates to the baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Completely clean and search an aircraft Other duties as assigned Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Physical Demands : Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

Full job record

Job ID1dcdc83a2bb95e0f41a3b289cfdd4f4ab6d8684f
Org ID8b0b8d3f-3a53-4450-a99b-e8a2459e6afc
Source ID3eeb27d5-9d86-4a69-a650-c1e654ade5e5
Board ID3eeb27d5-9d86-4a69-a650-c1e654ade5e5
Provideradp_workforcenow
Provider Job Key514359
TitleAirline Passenger Service Agent
Normalized Title—
Statusactive
Activeyes
Location TextSyracuse, NY, US, Syracuse, NY
Department—
Team—
Employment Typepart_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CitySyracuse
Salary Raw16.50 To 16.50 (USD) Hourly
Salary Min16.5
Salary Max16.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=745fee0d-dacb-4016-9b8b-82b9f6023a09&ccId=19000101_000001&lang=en_US&type=JS&jobId=514359&jwId=9203802532447_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=745fee0d-dacb-4016-9b8b-82b9f6023a09&ccId=19000101_000001&lang=en_US&type=JS&jobId=514359&jwId=9203802532447_1
First Seen At2026-05-31 18:29:21Z
Last Seen At2026-06-06 12:11:21Z
Last Checked At2026-06-06 12:11:21Z
Last Changed At2026-06-06 12:11:21Z
Inactive At—
Source Posted At2026-05-19 20:25:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=745fee0d-dacb-4016-9b8b-82b9f6023a09|19000101_000001/date=2026-06-06/2026-06-06T12-11-06-281Z-a7da1c194e2533cadb7d373ad31954bff04e2c5a8e10807d11fb810f445a4fd8.json
Event Fields
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  "last_changed_at": "2026-06-06T12:11:21.218Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p data-pasted=\"true\"><em>Must be able to work a flexible schedule including nights, weekends, and holidays. &nbsp;Hours will vary based upon flight schedules.&nbsp;</em></p><p><em>Number of weekly hours may increase or decrease due to seasonal flight changes.</em></p><p><br><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><b style=\"box-sizing: inherit; font-weight: 700;\">$16.50 Starting Wage</b></p><p style='margin-top: 0px; margin-bottom: 10px; line-height: 1.5; box-sizing: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-right: 0px; padding: 0px; color: rgb(45, 45, 45); background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\"><b style='font-weight: bold; box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'><u style=\"box-sizing: border-box;\">Passenger Service Agent</u></b></span></p><p style='margin-top: 0px; margin-bottom: 10px; line-height: 1.5; box-sizing: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-right: 0px; padding: 0px; color: rgb(45, 45, 45); background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\"><b style='font-weight: bold; box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>General Purpose of Job:</b></span></p><p style='margin-top: 0px; margin-bottom: 10px; line-height: 1.5; box-sizing: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-right: 0px; padding: 0px; color: rgb(45, 45, 45); background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.</span></p><p style='margin-top: 0px; margin-bottom: 10px; line-height: 1.5; box-sizing: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-right: 0px; padding: 0px; color: rgb(45, 45, 45); background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\"><b style='font-weight: bold; box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>Essential Duties and Responsibilities:</b></span></p><ul style='box-sizing: inherit; margin-top: 0px; margin-bottom: 10px !important; line-height: 1.43; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-right: 0px; margin-left: 0px; padding: 0px; font-size: 0.875rem; color: rgb(75, 75, 75); background-color: rgb(255, 255, 255);'><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Processing Customers&#39; tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Ensures FAA, Airline, and airport regulations are followed</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Enforces safety/security measures and protects sensitive zones</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Assists Customers with special needs, i.e., Customers who need assistance in boarding</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Brings Wheelchair passengers from the ticket counter to the gates and the gates to the baggage service</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Excellent communication skills</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Able to read and write English; bilingual skills a plus</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Ability to work efficiently under time constraints</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Must be well groomed and physically fit</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Completely clean and search an aircraft</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Other duties as assigned</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Must have authorization to work in the U.S. as defined in the Immigration Act of 1986</li><li style='box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important;'>Able to attend required training</li></ul><p style='margin-top: 0px; margin-bottom: 10px; line-height: 1.5; box-sizing: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-right: 0px; padding: 0px; color: rgb(45, 45, 45); background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\"><b style='font-weight: bold; box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>Physical Demands</b>:</span></p><p style='margin-top: 0px; margin-bottom: 10px; line-height: 1.5; box-sizing: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-right: 0px; padding: 0px; color: rgb(45, 45, 45); background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position&#39;s essential functions safely.</span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\"><strong style=\"font-weight: 600; box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 16px;\">Work Environment:</span></strong></span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.</span></p><p><br></p></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
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    "itemID": "9203802532447_1",
    "postDate": "2026-05-19T16:25:00.000-04:00",
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    "requisitionTitle": "Airline Passenger Service Agent",
    "clientRequisitionID": "2776",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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          "postalCode": "13212",
          "countrySubdivisionLevel1": {
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        "nameCode": {
          "shortName": " Syracuse, NY, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
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  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/514359?cid=745fee0d-dacb-4016-9b8b-82b9f6023a09&ccId=19000101_000001&lang=en_US&locale=en_US",
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}
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