Manager, Housekeeping ($70K-$80K) - InterContinental San Francisco

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    "ExternalDescriptionStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Do you have exceptional standards? We’re searching for a Housekeeping Manager to work alongside our team to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">&nbsp;</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Every day is different, but you’ll mostly be</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Managing, coaching, and developing a team of 100+ dedicated to exceptional housekeeping and laundry standards</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Handling complaints and special requests to keep every guest happy</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Assisting with deep cleaning projects and occasionally assisting your team during busy periods</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Maintaining inventory levels, preparing budgets, and driving productivity</span></span></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">&nbsp;</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">&nbsp;</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>What we need from you</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Education &amp; Knowledge</strong></span></span><br><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">A high school diploma or equivalent is required. Additional certifications or coursework in hospitality, hotel management, or a related field are a plus and demonstrate a strong foundation for success in this role.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Experience</strong></span></span><br><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">We’re seeking candidates with at least one year of hands-on housekeeping experience, preferably within a hotel or hospitality environment. Prior exposure to supervisory responsibilities is highly valued, especially in a unionized setting, where understanding labor agreements, team coordination, and compliance is essential. Experience leading small teams, assigning daily tasks, and maintaining quality standards will help you excel.</span></span></li><li style=\"background-color: white; color: rgb(51, 51, 51); line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Flexible&nbsp;</strong></span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Communication Skills</strong></span></span><br><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Strong communication skills are essential for this role. You should be confident communicating clearly and professionally in English, both verbally and in writing. This includes interacting with team members, coordinating with other departments, and responding to guest needs when necessary. Candidates who are bilingual or multilingual will be given priority consideration, as additional language skills help us better serve a diverse team and guest population.</span></span></li></ul><p style=\"background-color: white; line-height: normal; margin: 0in 0in 0in 0.25in; text-indent: 0.25in;\"><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Nights, weekend and holiday shifts are all part of the job.</span></span></p><p style=\"background-color: white; line-height: normal; margin: 0in 0in 0in 0.5in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">&nbsp;</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">&nbsp;</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>What you can expect from us</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">The salary range for this role is <strong>$70,000 to $80,000</strong>.&nbsp;</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">&nbsp;</span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">IHG offers a comprehensive benefits package to its eligible* colleagues including:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Medical and Pharmacy insurance</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Dental and Vision insurance</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Life and Disability insurance</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Flexible Spending Accounts and Health Savings Account</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Accident insurance, Hospital Indemnity insurance, and Critical Illness insurance</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Employee Assistance Program (EAP)</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Adoption and Surrogacy Assistance</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Family Building Benefits</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Paid Parental Leave</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Education Assistance</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">401(k) Plan and Deferred Compensation Plan</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Financial Education and Coaching</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Colleague Room Rate</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Other Voluntary Benefits including Identify Theft, Legal, Group Auto &amp; Home insurance, and Pet insurance</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Vacation Time; accrue up to 80 hours each calendar year</span></span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Wellness &amp; Sick Time</span></span></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><i><span style=\"font-size: 12pt;\">*Eligibility for benefits depends on terms of employment and/or the collective bargaining agreement, if applicable.&nbsp;&nbsp;</span></i><span style=\"font-size: 12pt;\">&nbsp;</span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">EOE/Vet/Disabled</span></span></p>",
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