Senior Clinical Secretary - Ophthalmology, Hybrid

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    "city": "Lebanon",
    "region": "NH",
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    "title": "Senior Clinical Secretary - Ophthalmology, Hybrid",
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    "datePosted": "2026-01-02T05:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Training period would require working fully onsite for 2-3 months with a hybrid schedule rotating 75% onsite and 25% remote.</strong></p>\n<p> </p>\n<p>Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc.</p>\n<h2>Responsibilities</h2>\n<li>Answers telephone, screens and directs calls, gives directions, and takes messages.</li>\n<li>Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.</li>\n<li>Designs, analyzes, and coordinates master and other schedules.</li>\n<li>Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.</li>\n<li>Types patient letters. Composes and edits correspondence.</li>\n<li>Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.</li>\n<li>Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.</li>\n<li>Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.</li>\n<li>Creates agendas and takes minutes for meetings.</li>\n<li>Coordinates conferences/meetings and make travel arrangements.</li>\n<li>Performs record keeping procedures. Addresses billing concerns, and solves patient billing issues. Provides input into budget preparation.</li>\n<li>Performs other duties as required or assigned.</li>\n<h2>Qualifications</h2>\n<ul>\n <li>High School diploma with 3 years of administrative support experience or the equivalent required.</li>\n <li>Proven experience working with the public required.</li>\n <li>Knowledge of medical terminology may be required.</li>\n <li>Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.</li>\n <li>Excellent communication and interpersonal skills required.</li>\n <li>Previous experience working in a medical setting preferred.</li>\n</ul>\n<h2>Required Licensure/Certifications</h2>\n<ul>\n <li>None</li>\n</ul>",
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