Guest Relations Coordinator - Ocean Watch

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    "title": "Guest Relations Coordinator - Ocean Watch",
    "postedOn": "Posted 30 Days Ago",
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    "jobReqId": "JR90351",
    "location": "Marriott's OceanWatch at Grande Dunes",
    "postedOn": "Posted 30 Days Ago",
    "timeType": "Full time",
    "startDate": "2026-05-07",
    "externalUrl": "https://mymvw.wd5.myworkdayjobs.com/MVW/job/Marriotts-OceanWatch-at-Grande-Dunes/Guest-Relations-Coordinator---Ocean-Watch_JR90351",
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    "jobDescription": "<div><div><p><span><span>Are you looking for a place where meaningful moments are made together? </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>W</span><span>e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a </span></span><b><span>Guest Relations Coordinator</span></b><span><span>, you will </span><span>assist</span><span> in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Where great benefits lead to a </span><span>life fulfilled</span><span>.</span></b><span> </span></p></div><div><ul><li><p><span><span>Competitive Pay</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Medical/Dental/Vision/401K opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Travel discounts</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Credit Union Membership</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Tuition Reimbursement</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Professional Counseling &amp; Family Support</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Growth and Development Opportunities</span></span><span> </span></p></li></ul></div><div><p><span><span>*Benefit eligibility will vary by position</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>As a Guest Relations Coordinator, a typical day will include: </span></b><span> </span></p></div><div><ul><li><p><span><span>Communicate</span><span>s</span><span> with preview tour customer via telephone </span><span>before</span><span> their scheduled arrival and tour date. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Provide</span><span>s</span><span> detailed information about property amenities. </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Engage</span><span>s</span><span> customers in conversation </span><span>regarding</span><span> their stay, property services, and area attractions/offerings. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Identif</span><span>ies</span><span> special customer needs and </span><span>arranges</span><span> to have those needs fulfilled upon customer arrival. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Address</span><span>es</span><span> customers&#39; service needs in a professional, positive, and </span><span>timely</span><span> manner. </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Guest Experience and Company Standards</span></b><span> </span></p></div><div><ul><li><p><span><span>Welcome and greet guests and </span><span>anticipate</span><span> and address their needs.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Interact with colleagues and guests professionally and promptly.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Always follow company policies and safety procedures.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>To Become a Guest Relations Coordinator: </span></b><span> </span></p></div><div><ul><li><p><span><span>Available to work a flexible schedule to include weekends and holidays.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended </span><span>period of time</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lift/Carry/Push/Pull Items that Weigh up to 10lbs without </span><span>assistance</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Position may require background and drug screening</span><span> contingent on company policy </span><span>in accordance with</span><span> applicable legal requirements. </span></span><span> </span></p></li></ul><p></p><p>#LI-AM1</p></div></div><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</span></p>",
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