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HomeCompaniesFa Exki Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Lead Product Manager, Digital Care

Lead Product Manager, Digital Care

Fa Exki Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Redwood City, CA, United States · On Site · Active · $227,760–$237,760 / year · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Exki Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleLead Product Manager, Digital Care
Normalized title-
Department / teamDesign
LocationRedwood City, CA, United States
Work modelOn Site
Employment typeFull Time
Salary$227,760–$237,760 / year
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Exki Saasfaprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Redwood City.Open
Department jobsActive postings in Design.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Exki Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Sourceec5f9bae-cc99-458c-8aa3-2394551e9bbc
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Define Product strategy, feature design, and technology approach; Define product strategy and KPIs that reflect progress; Drive progress on end-to-end process/workflow improvement across functions; Identify the root causes of issues and resolve them; Develop and implement self-service features that enable customers to manage their orders; Enhancing the self-service order modification framework and managing the chat and voice bot products; Identify pain points and opportunities in the post-order experience through customer feedback, data analysis, and market research; Collaborate with customer service teams to ensure alignment between automated solutions and human support; Manage multiple stakeholders across the organization; Define and manage the product roadmap, setting of and continuously managing the right expectations with all relevant stakeholders including the senior leadership team; Establish and oversee the requirements definition process to ensure products will achieve desired outcomes of stakeholders and/customers; Proactively identify and resolve strategic issues that may impair the organization’s ability to meet its strategic, financial, and technical goals. Partial telecommuting permitted; on-site at 900 Middlefield Rd, 4th Floor, Redwood City, CA 94063 when not telecommuting. Salary: $227,760 - $237,760 per year. MINIMUM REQUIREMENTS: Master's degree or U.S. equivalent in Computer Science, Computer Engineering, Electronic Engineering, Business Analytics, Statistics, or a related field, plus 3 years of professional experience as a Senior Product Manager, Product Management Specialist, or any occupation, job title, or position defining vision and strategy for a technical consumer product. Must also have experience in the following: 3 years of professional experience driving full technical product lifecycle including integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution; 3 years of professional experience capturing product requirements including stories, charting roadmap and documenting short and long-term customer use cases in product development workflow management tools; 3 years of professional experience utilizing agile development methodologies, including conducting sprint plans to continuously release product updates; 3 years of professional experience analyzing customer telemetry data in analytics tools, including Excel, and deriving actionable insights; 3 years of professional experience performing root cause analysis to develop machine learning algorithms to optimize the platform; 3 years of professional experience creating wireframes, prototypes and mocks using tools, including PowerPoint and Paint; 3 years of professional experience performing stakeholder management. CONTACT: Apply online at fanaticsinc.com/careers or email resume to: [email protected]. Must specify Ad Code ASKM in subject line. #LI-DNI #LI-DNP

Full job record

Job ID1d6879ae2f28b1717240b998629336494d89c1f3
Org ID8b82a1a3-7f52-4cbe-b8f5-9e866e17be2e
Source IDec5f9bae-cc99-458c-8aa3-2394551e9bbc
Board IDec5f9bae-cc99-458c-8aa3-2394551e9bbc
Provideroracle_hcm
Provider Job Key27723
TitleLead Product Manager, Digital Care
Normalized Title
Statusactive
Activeyes
Location TextRedwood City, CA, United States
DepartmentDesign
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionCA
CityRedwood City
Salary RawDescription Define Product strategy, feature design, and technology approach; Define product strategy and KPIs that reflect progress; Drive progress on end-to-end process/workflow improvement across functions; Identify the root causes of issues and resolve them; Develop and implement self-service features that enable customers to manage their orders; Enhancing the self-service order modification framework and managing the chat and voice bot products; Identify pain points and opportunities in the post-order experience through customer feedback, data analysis, and market research; Collaborate with customer service teams to ensure alignment between automated solutions and human support; Manage multiple stakeholders across the organization; Define and manage the product roadmap, setting of and continuously managing the right expectations with all relevant stakeholders including the senior leadership team; Establish and oversee the requirements definition process to ensure products will achieve desired outcomes of stakeholders and/customers; Proactively identify and resolve strategic issues that may impair the organization’s ability to meet its strategic, financial, and technical goals. Partial telecommuting permitted; on-site at 900 Middlefield Rd, 4th Floor, Redwood City, CA 94063 when not telecommuting. Salary: $227,760 - $237,760 per year. MINIMUM REQUIREMENTS: Master's degree or U.S. equivalent in Computer Science, Computer Engineering, Electronic Engineering, Business Analytics, Statistics, or a related field, plus 3 years of professional experience as a Senior Product Manager, Product Management Specialist, or any occupation, job title, or position defining vision and strategy for a technical consumer product. Must also have experience in the following: 3 years of professional experience driving full technical product lifecycle including integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution; 3 years of professional experience capturing product requirements including stories, charting roadmap and documenting short and long-term customer use cases in product development workflow management tools; 3 years of professional experience utilizing agile development methodologies, including conducting sprint plans to continuously release product updates; 3 years of professional experience analyzing customer telemetry data in analytics tools, including Excel, and deriving actionable insights; 3 years of professional experience performing root cause analysis to develop machine learning algorithms to optimize the platform; 3 years of professional experience creating wireframes, prototypes and mocks using tools, including PowerPoint and Paint; 3 years of professional experience performing stakeholder management. CONTACT: Apply online at fanaticsinc.com/careers or email resume to: [email protected]. Must specify Ad Code ASKM in subject line. #LI-DNI #LI-DNP
Salary Min227,760
Salary Max237,760
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://fa-exki-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/27723
Apply URLhttps://fa-exki-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/27723
First Seen At2026-05-31 18:14:56Z
Last Seen At2026-06-06 11:50:23Z
Last Checked At2026-06-06 11:50:23Z
Last Changed At2026-06-06 11:50:23Z
Inactive At
Source Posted At2026-05-22 01:41:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-exki-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-50-12-217Z-fd216b011ba4d170aefb9b2068930b3cb460171e0d4a5df0c52a4d7c7feff76e.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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