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font-size: 16px; font-family: \"times new roman\", serif;'>Follow-up on delinquent accounts and NSF payments with invoicing, collection calls and processing correspondence.</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Compiles and sorts documents, such as audit discovery/findings documents and checks, substantiating business transactions.</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Prepares final documents and reports/assessments for signature and review per Uniform procedures and per internal control procedures.</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Provide excellent customer service through inbound/outbound calls and emails</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Prepares files for storage and maintains file log for items sent to client storage facility</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Assist in research, resolve and record problems</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Build and maintain audit spreadsheets and queries in MS Office applications as needed.</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Complete tasks by deadline and with little supervision</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Makes a minimum of 25 collection calls per day</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Perform other duties as assigned&nbsp;</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><br></span><span style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'><strong>Education and Experience:</strong></span></p><ul type=\"disc\"><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Associate degree in accounting or business-related field preferred&nbsp;</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>High school diploma or GED required.</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Minimum 3 years in an office environment, with heavy inbound/outbound phone experience. &nbsp;Heavy data entry (10-key and typing).&nbsp;</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Minimum 3 years customer service and / or collections experience.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><br></span><span style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge, Skills and Abilities:</strong></span></p><ul type=\"disc\"><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Proficient in MS Word, Excel and Outlook. &nbsp;</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Strong interpersonal skills and ability to speak effectively with customers and employees</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Positive attitude and TEAM spirit.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><br></span><span style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'><strong>Work Environment:</strong></span></p><p><span style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><br></span><span style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Demands:</strong></span></p><ul type=\"disc\"><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Must be able to remain in a stationary position for most of the day</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>Constantly operates a computer and other office productivity machinery, such as a printer/copy machine</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>This position needs to occasionally move about inside the office</li><li style='color: rgb(0, 0, 0); font-size: 16px; font-family: \"times new roman\", serif;'>The person in this position frequently communicates via telephone</li></ul><p style=\"margin-left:0in;\" data-pasted=\"true\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><br><strong>Neumo Summary:</strong></span></p><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px;'><span style=\"color: rgb(0, 0, 0);\">With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.</span></span></p><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px;'><span style=\"color: rgb(0, 0, 0);\">Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.</span></span></p><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px;'><span style=\"color: rgb(0, 0, 0);\">Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.</span></span></p><p style=\"margin-left:0in;\"><em><span style='font-family: \"times new roman\", serif; font-size: 16px;'><span style=\"color: rgb(0, 0, 0);\">Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.</span></span></em></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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