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HomeCompaniesFa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Mgr, IT Enterprise Service Mgmt

Mgr, IT Enterprise Service Mgmt

Fa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Des Moines, IA, United States; MEC DMU2, Urbandale, IA, US; MEC Urbandale Business Ct, Urbandale, IA, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleMgr, IT Enterprise Service Mgmt
Normalized title-
Department / teamInformation Technology
LocationDes Moines, IA, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-01 / 2026-06-02
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Des Moines.Open
Department jobsActive postings in Information Technology.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source6c688339-308a-4056-91c3-7384e708a005
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Oversees personal computer/printer support activity for the company. Provides the primary customer interface for reporting and correcting problems related to the software and hardware supported by the information technology department. Responsibilities include providing software and hardware technical support to business partners, coordinating the requests for hardware and software, providing for the training of end users and overseeing all aspects of vendor relationships and agreements. Responsible for selecting, coaching, and developing employees and management of employee salaries. Implements and supports company programs and policies. Responsibilities Responsible for all management activities of the desktop support staff. Conducts annual performance management assessments; works with our business partners to seek resolution of problems. Responsible for selecting, coaching, managing and developing employees and management of compensation. (50%) Develop and/or implement business objectives, strategies, and plans and oversee daily work functions and sets priority. Additionally implement and support company safety and security programs and policies. (20%) Develops project plans, provides direction and coordinates project activities associated with the installation, evaluation, implementation, and maintenance of operation system software and hardware. Coordinates PC/laptop rollout and network printer rollout for technology obsolescence; perform analysis and projects PC resource requirements including personnel, software, and equipment and facilities. (10-20%) Assists in the troubleshooting and repair of computer systems and peripheral equipment located throughout the organization. (10-20%) Performs other management activities, including employee safety, Union negotiations, Responsible for the administration of the group’s expenses and reporting the work performed within the group. (5-10%) Performs any additional responsibilities as requested or assigned. (5-10%) Qualifications Bachelor’s degree in computer science, information technology or related field or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor’s degree. A minimum of two years additional directly related technical experience is required.) Seven years experience in the IT field, including technical support of IT systems and one year in a technical leadership role. A minimum of three years experience in people management. Knowledge of information technology terms, equipment, systems, functions and major vendors. Experience in evaluating employee job performance. Knowledge of employee bargaining units. Effective oral and written communication skills, including presentation skills. Effective interpersonal skills and customer relationship skills. Effective analytical, problem-solving and decision-making skills. Ability to prioritize and handle multiple tasks and projects concurrently; project management skills. Ability to travel to company locations as required. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Company MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.

Full job record

Job ID1d631d47edbf4640b471353a85e447a579f99714
Org ID6c8df4dc-084f-4592-b787-d9ae456e3da4
Source ID6c688339-308a-4056-91c3-7384e708a005
Board ID6c688339-308a-4056-91c3-7384e708a005
Provideroracle_hcm
Provider Job Key10005133
TitleMgr, IT Enterprise Service Mgmt
Normalized Title
Statusactive
Activeyes
Location TextDes Moines, IA, United States; MEC DMU2, Urbandale, IA, US; MEC Urbandale Business Ct, Urbandale, IA, US
DepartmentInformation Technology
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionIA
CityDes Moines
Salary RawDescription Oversees personal computer/printer support activity for the company. Provides the primary customer interface for reporting and correcting problems related to the software and hardware supported by the information technology department. Responsibilities include providing software and hardware technical support to business partners, coordinating the requests for hardware and software, providing for the training of end users and overseeing all aspects of vendor relationships and agreements. Responsible for selecting, coaching, and developing employees and management of employee salaries. Implements and supports company programs and policies. Responsibilities Responsible for all management activities of the desktop support staff. Conducts annual performance management assessments; works with our business partners to seek resolution of problems. Responsible for selecting, coaching, managing and developing employees and management of compensation. (50%) Develop and/or implement business objectives, strategies, and plans and oversee daily work functions and sets priority. Additionally implement and support company safety and security programs and policies. (20%) Develops project plans, provides direction and coordinates project activities associated with the installation, evaluation, implementation, and maintenance of operation system software and hardware. Coordinates PC/laptop rollout and network printer rollout for technology obsolescence; perform analysis and projects PC resource requirements including personnel, software, and equipment and facilities. (10-20%) Assists in the troubleshooting and repair of computer systems and peripheral equipment located throughout the organization. (10-20%) Performs other management activities, including employee safety, Union negotiations, Responsible for the administration of the group’s expenses and reporting the work performed within the group. (5-10%) Performs any additional responsibilities as requested or assigned. (5-10%) Qualifications Bachelor’s degree in computer science, information technology or related field or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor’s degree. A minimum of two years additional directly related technical experience is required.) Seven years experience in the IT field, including technical support of IT systems and one year in a technical leadership role. A minimum of three years experience in people management. Knowledge of information technology terms, equipment, systems, functions and major vendors. Experience in evaluating employee job performance. Knowledge of employee bargaining units. Effective oral and written communication skills, including presentation skills. Effective interpersonal skills and customer relationship skills. Effective analytical, problem-solving and decision-making skills. Ability to prioritize and handle multiple tasks and projects concurrently; project management skills. Ability to travel to company locations as required. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Company MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://fa-essf-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10005133
Apply URLhttps://fa-essf-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10005133
First Seen At2026-06-02 11:07:56Z
Last Seen At2026-06-06 11:26:57Z
Last Checked At2026-06-06 11:26:57Z
Last Changed At2026-06-06 11:26:57Z
Inactive At
Source Posted At2026-06-01 21:29:25Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-essf-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-26-35-672Z-7a1643cea3ce66e3a4a9bafbc3b8f4d34cfb15c2ee1cf080b450d5dbe37e8ef5.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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  "salary_period": "day",
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}
Extensions
{}
Native Structured
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