HE Claims Specialist

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;' data-pasted=\"true\"><strong><span style=\"font-size:15px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><strong><span style=\"font-size:15px;\">SUMMARY OF POSITION</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><span style=\"font-size:15px;\">HE Claims Specialist handle the day to day operations of an accident claim from beginning to end</span><span style='font-size:15px;font-family:\"Microsoft Sans Serif\",sans-serif;'>.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><strong><span style=\"font-size:15px;\">ESSENTIAL DUTIES AND RESPONSIBILITIES </span></strong><span style=\"font-size:15px;\">include the following:</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;line-height:150%;'><span style=\"font-size:15px;line-height:150%;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Reviews and sends loss notices to client and carrier.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Manages a dedicated set of files. Follows client parameters.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Answers calls from drivers, clients, and shops. Answers questions from the same. Delivers high class customer service to all customers.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Accurately gathers and uploads all claim documentation into system.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Enters all required data fields into system. Requests values from client as needed. Verifies claim details.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Orders appraisals</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Communicates with client to gather approvals/ discuss total losses</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Drives repair process for expedited cycle time.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Minimizes repair delays by diligent follow up. Gathers supports for delays and price increases</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Assists with coordinating scheduling of estimate and repairs</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Participates in client review meetings</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Provides detailed recommendations for next steps on complex claims.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Processes claim invoices timely and correctly</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Meets or exceeds both individual and team recovery performance metrics.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>O<span style=\"font-size:15px;\">ther duties as assigned by Manager.&nbsp;</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><strong><span style=\"font-size:15px;\">QUALIFICATIONS: </span></strong><span style=\"font-size:15px;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><strong><span style=\"font-size:15px;\">EDUCATION and/or EXPERIENCE</span></strong><span style=\"font-size:15px;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Previous claim handing experience preferred</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Prior automotive or salvage experience a plus</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.5in;'>&nbsp;</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><strong><span style=\"font-size:15px;\">LANGUAGE SKILLS</span></strong><span style=\"font-size:15px;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Strong interpersonal skills to ensure excellent internal and external customer service.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Excellent written and verbal skills.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.25in;'><strong><span style=\"font-size:15px;\">TECHNICAL SKILLS</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Highly motivated, strong initiative, self-starter with team focus.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><strong><span style=\"font-size:15px;\">REASONING ABILITY</span></strong><span style=\"font-size:15px;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Strong ability to multi-task and manage time effectively.&nbsp;</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Strong investigative and organizational skills.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.2in;'><strong><span style=\"font-size:15px;\">PROFICIENCY</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Demonstrates dependability, punctuality and excellent attendance.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Ability to work independently and collaborate with peers.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:center;'><br></p></div></div></div></div></div></div></div></div></div>\n",
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