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Event Experience Manager

Ejwl Dev7 Fa Us2 Oraclecloud Com CX · Nashville, TN, United States; Gaylord Opryland Resort & Convention Center, Nashville, TN, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEjwl Dev7 Fa Us2 Oraclecloud Com CX
TitleEvent Experience Manager
Normalized title-
Department / teamEvent Management
LocationNashville, TN, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2025-12-19 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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City jobsActive postings in Nashville.Open
Department jobsActive postings in Event Management.Open
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Linked records

CompanyEjwl Dev7 Fa Us2 Oraclecloud Com CX
Sourcea4fecd71-8cbb-4965-b95b-bddf5a25e68e
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description JOB SUMMARY Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years in the event management or related professional area. OR • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. CORE WORK ACTIVITIES Assisting in Event Operations • Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. • Serves as meeting planning advocate and liaison to all operational departments. • Assists with coordination of all convention group plans and catering needs with all required operational departments. • Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. • Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO’s), post-convention report and change logs. • Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. • Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. • Partners with Conference planning team to verify issues are identified and resolved. • Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. • Resolves potential meeting or room set issues proactively. • Utilizes available resources to meet client requests or resolve client issues. • Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Coordinates and communicates event details both verbally and in writing to the client and property operations. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the client experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Organization Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Full job record

Job ID1d3d809f787d0d87318a89ce4445137c4bf3e89a
Org ID2fbf4bc5-3ae3-4eea-aa0a-f9e39735b98c
Source IDa4fecd71-8cbb-4965-b95b-bddf5a25e68e
Board IDa4fecd71-8cbb-4965-b95b-bddf5a25e68e
Provideroracle_hcm
Provider Job Key25200840
TitleEvent Experience Manager
Normalized Title
Statusactive
Activeyes
Location TextNashville, TN, United States; Gaylord Opryland Resort & Convention Center, Nashville, TN, US
DepartmentEvent Management
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionTN
CityNashville
Salary RawDescription JOB SUMMARY Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years in the event management or related professional area. OR • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. CORE WORK ACTIVITIES Assisting in Event Operations • Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. • Serves as meeting planning advocate and liaison to all operational departments. • Assists with coordination of all convention group plans and catering needs with all required operational departments. • Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. • Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO’s), post-convention report and change logs. • Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. • Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. • Partners with Conference planning team to verify issues are identified and resolved. • Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. • Resolves potential meeting or room set issues proactively. • Utilizes available resources to meet client requests or resolve client issues. • Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Coordinates and communicates event details both verbally and in writing to the client and property operations. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the client experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Organization Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://ejwl-dev7.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/25200840
Apply URLhttps://ejwl-dev7.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/25200840
First Seen At2026-05-31 18:10:19Z
Last Seen At2026-06-06 11:36:50Z
Last Checked At2026-06-06 11:36:50Z
Last Changed At2026-05-31 18:10:19Z
Inactive At
Source Posted At2025-12-19 18:48:53Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ejwl-dev7.fa.us2.oraclecloud.com|CX/date=2026-06-06/2026-06-06T11-31-56-894Z-060619b7d3711a518fa914efd2b981f31ccb0d147b0dd5a995c81f1e643f6942.json
Event Fields
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Parsed Structured
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Extensions
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