Campus Store Manager

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    "requisitionDescription": "<div><table border=\"1\" cellpadding=\"0\" width=\"688\" data-pasted=\"true\"><tbody><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong><em>PRIMARY PURPOSE:</em></strong></p><p><br></p><p>The Campus Store Manager oversees and advances Ave Maria University&rsquo;s Campus Store on site and at pop-up events. This full-time position manages Campus store personnel, purchasing, provides an exceptional customer experience, sales reporting, cross departmental collaboration, sales optimization, as well as strengthening AMU brand awareness and community connection.</p><p><em>&nbsp;</em></p></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><p>Store Management</p><ul style=\"list-style-type: disc;\"><li>Schedule and manage store employees and student workers</li><li>Oversee opening and closing of store</li><li>Ensure proper staffing</li><li>Ensure working POS system and Wifi and work with DRO on needed changes.</li><li>Keep store clean and stocked, under the supervision of the DRO</li><li>Personally fill staffing gaps if needed</li><li>Review and sign off on all cash drawer and sales reconciliations</li><li>Ensure cash is handled according to the requirements of the AMU Finance department</li><li>Bring to DRO any problems or concerns.</li><li>Wait on customers when not purchasing or paying bills in the back office</li><li>Meet regularly with DRO</li><li>Work with DRO to train employees on all customer service requirements</li><li>Ensure proper oversite of store keys and personnel access</li><li>Other duties as requested by the DRO</li></ul><p><br></p><p>Purchasing</p><ul style=\"list-style-type: disc;\"><li>Work with DRO on purchasing products</li><li>Bring to the attention of the DRO any products that fall below the reorder point</li><li>Laser etch materials as needed and on time.</li><li>Pay bills in a timely manner</li><li>Ensure products are stocked appropriately before events in town or on campus</li></ul><p><br></p><p>Receiving &amp; Inventory</p><ul style=\"list-style-type: disc;\"><li>Receive product from orders</li><li>Enter product into inventory</li><li>Keep accurate and up-to-date inventory</li><li>Stock product</li></ul><p><br></p><p>Reporting</p><ul style=\"list-style-type: disc;\"><li>Provide DRO with daily and weekly reports, and as requested</li><li>Suggest sale items or product relocation depending on item location and movement.</li><li>Help set reorder points and strategy with DRO.</li></ul><p style=\"margin-left:.5in;\"><br></p><p>Finances</p><ul style=\"list-style-type: disc;\"><li>Ensure all handling of cash and credit card receipts in accord with AMU standards.</li><li>Ensure petty cash for store, events, etc.</li><li>Prep and make bank deposits.</li></ul><p><br></p><p>Collaborate with other AMU departments and the Town of Ave Maria:</p><ul style=\"list-style-type: disc;\"><li>Work with Enrollment on coupons or codes for on-campus events and off-site recruitment</li><li>Work with Advancement on discounts and special products for alumni or donors</li><li>Partner with Academic Affairs, Advancement, Enrollment, The Institute, and others to bring events to the store and/or provide sales at events on campus</li><li>Work with town on points of interest so as to educate store employees and further AMU/town relationships</li><li>Work with Office of the President to select and ensure sufficient stock for their needs</li><li>Attend a town trolley ride once per semester.</li><li>Attend town meetings as needed to represent the Campus Store.</li></ul><p><br></p><p>Customer Service:</p><ul style=\"list-style-type: disc;\"><li>Provide the highest level of customer service by engaging customers in front of the counter, asking how to help them, and by being friendly.</li><li>Address customer concerns in a calm and friendly manner.</li><li>Escalate customer issues to DRO as needed</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>EDUCATION:</strong></p><p><strong><em>What is the minimum level needed?</em></strong> Bachelor&rsquo;s degree preferred.</p></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>EXPERIENCE:</strong> <strong>&nbsp;</strong>Minimum of <u>5 years</u> of store management experience or experience in sales management.</p></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>CERTIFICATION: N/A</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>KNOWLEDGE, SKILLS AND ABILITIES: (WRITE BASED on job needs)</strong></p><p><br></p><p>Exceptional time management and organization skills</p><p>Strong oral and written communication skills</p><p>Ability to work independently, collaboratively, and under supervision.</p><p>Willingness to serve, and build relationships with the troupe</p><p>Must possess strong initiative, leadership skills, organizational and project management skills, with the ability to multitask to manage a variety of projects and priorities, coordinating the actions of others, follow through on projects to timely completion, and demonstrate excellent judgment with attention to detail.</p><p>Must be willing to work evenings and Saturdays as needed.</p><p>Microsoft Office experience with Word, Outlook, Publisher, Excel, Power Point software experience.&nbsp;</p><p>Must support the University&rsquo;s Catholic mission.</p></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>PHYSICAL SKILLS AND ABILITIES:</strong> Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time.&nbsp;</p></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>WORKING CONDITIONS:</strong> Work is performed indoors with minimal safety hazards, and requires seated, standing, and movement work.&nbsp;</p></td></tr></tbody></table><p><br></p><div><p data-pasted=\"true\">Ave Maria University is a Catholic institution of higher education. Ave Maria University makes employment decisions in a manner that is consistent with federal, state and local law. All information included in any application must be truthful and accurate.</p><p><em>&nbsp;</em></p><p><em>The responsibilities and requirements listed above are not an exhaustive list of all that will be expected of this position; however, it is met to identify the general criteria for this position.</em></p></div></div>\n",
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