RMTC Product Support Team Leader

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    "ExternalDescriptionStr": "<p><strong>Job Summary</strong></p>\n<p><strong>We are looking for a talented RMTC Product Support Team Leader for our location in Rocky Mount, NC.</strong> In this role, you will provide technical leadership and hands‑on problem‑solving support for complex engine systems within a fast‑paced manufacturing environment. You will apply a broad range of engineering competencies—spanning mechanical design, systems understanding, and technical troubleshooting—to resolve issues across engine components and ensure production continuity. The position requires strong proficiency in CAD and 3D modeling, along with familiarity in navigating the complex bill‑of‑materials structure for internal combustion engines and the systems Cummins uses to manage this data, including Windchill and IMS.</p>\n<p>Success in this role depends on your ability to thrive under pressure and effectively manage urgent, high‑impact issues that threaten engine build schedules. You will be responsible for organizing cross‑functional teams, setting priorities, and directing resources to restore production quickly and safely. Strong communication skills are essential, as this role requires the ability to provide clear, detailed technical guidance to technicians while also summarizing progress and decision‑making for leadership through concise executive updates. You will be expected to apply structured problem‑solving methodologies, including the full 7‑Step Problem Solving process and tools such as FTA and RCA, to drive root‑cause identification and implement durable corrective actions.</p>\n<p>As a team leader, you will oversee day‑to‑day activities of team members, review and approve engineering change documentation, and guide cross‑functional partners toward practical and productive solutions. While the role is primarily focused on engine hardware concerns, experience with electrical systems, electronic components, EHI, software, or controls integration is highly beneficial. An in‑person interview at the Rocky Mount Engine Plant is preferred to ensure alignment with the fast‑paced, collaborative environment this role demands.</p>\n<p><strong>In this role, you will make an impact in the following ways:&nbsp;</strong></p>\n<ul>\n <li><strong>Stakeholder Collaboration:</strong> Obtaining input from technical managers, project leaders, engineers, and supplier partners to deliver clear recommendations that guide high‑quality product decisions.</li>\n <li><strong>Quality‑Focused Decision Making:</strong> Applying academic knowledge and practical experience to independently make day‑to‑day project decisions—such as test planning, analysis details, and cross‑discipline coordination—while maintaining strong quality standards.</li>\n <li><strong>Process &amp; Tool Application:</strong> Utilizing and continuously improving processes such as <strong>Engineering Standard Work (ESW), iDFMEA, FIRG</strong>, and tools such as <strong>7‑step problem solving</strong> and design review checklists to support disciplined, high‑quality engineering decisions.</li>\n <li><strong>Independent Project Leadership:</strong> Leading smaller‑scale projects with business impact or owning complex components and systems with higher ambiguity, ensuring accountability and clear direction within the project team.</li>\n <li><strong>Execution of Work Systems:</strong> Delivering consistent, independent execution of established and emerging engineering work processes while further developing depth in product and technology knowledge.</li>\n <li><strong>Process Improvement Leadership:</strong> Driving improvements in work processes and systems across your functional discipline within the business unit to enhance consistency, efficiency, and engineering rigor.</li>\n <li><strong>Team Coordination &amp; Knowledge Transfer:</strong> Coordinating work among technicians and student employees while actively sharing expertise and supporting the development of less‑experienced engineers through direct or indirect leadership.</li>\n <li><strong>Technical Guidance &amp; Subject‑Matter Expertise:</strong> Providing guidance to influence technical direction and operating as a recognized specialist within your product or discipline area, growing proficiency in the competencies critical to success.</li>\n</ul>",
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    "CorporateDescriptionStr": "Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.",
    "ExternalPostedStartDate": "2026-06-22T19:33:42+00:00",
    "ExternalQualificationsStr": "<p><b>The successful candidate should:</b></p><ul><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Bachelor or Masters Degree in the Mechanical Engineering discipline strongly preferred.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- 5 to 7 years of relevant work experience is required</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Possess a broad range of software environment competencies for the various resources used at Cummins. CAD/3D modeling skills required. </span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Familiarity with the complex structure of internal combustion engines preferred; familiarity with manufacturing of other types of machinery and/or hands-on experience with mechanical systems are eligible for consideration.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Be familiar with the pace and demands of urgent problem solving in a manufacturing environment. Must be comfortable working under pressure, sorting priorities effectively, organizing cross functional team activities, and directing resources to restore production when build schedules are threatened by product issues.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Strong and broad communication skills are required; must be able to tailor a message at detail level of instruction for Technicians and then deliver high level progress updates to executives. Must be comfortable in a highly collaborative environment.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Familiarity with executing all phases of 7 Step Problem Solving methodology and use of tools such as FTA, RCA, etc.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- This role will have responsibilities for directing the day to day activities of other team members, reviewing and approving change documentation, and guiding cross functional groups towards productive solutions.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Possess a broad range of technical competencies with emphasis on the ability to effectively solve design problems for all engine components.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- This role is responsible primarily for engine hardware concerns but experience with advanced electrical concepts, EHI, electronic component design, software and controls is a plus.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- In-person interview on-site at the Cummins Rocky Mount Engine Plant is strongly preferred over an online interview due to the interview format.</span></li><li> </li></ul>",
    "InternalQualificationsStr": "<p><b>The successful candidate should:</b></p><ul><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Bachelor or Masters Degree in the Mechanical Engineering discipline strongly preferred.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- 5 to 7 years of relevant work experience is required</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Possess a broad range of software environment competencies for the various resources used at Cummins. CAD/3D modeling skills required. </span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Familiarity with the complex structure of internal combustion engines preferred; familiarity with manufacturing of other types of machinery and/or hands-on experience with mechanical systems are eligible for consideration.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Be familiar with the pace and demands of urgent problem solving in a manufacturing environment. Must be comfortable working under pressure, sorting priorities effectively, organizing cross functional team activities, and directing resources to restore production when build schedules are threatened by product issues.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Strong and broad communication skills are required; must be able to tailor a message at detail level of instruction for Technicians and then deliver high level progress updates to executives. Must be comfortable in a highly collaborative environment.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Familiarity with executing all phases of 7 Step Problem Solving methodology and use of tools such as FTA, RCA, etc.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- This role will have responsibilities for directing the day to day activities of other team members, reviewing and approving change documentation, and guiding cross functional groups towards productive solutions.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- Possess a broad range of technical competencies with emphasis on the ability to effectively solve design problems for all engine components.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- This role is responsible primarily for engine hardware concerns but experience with advanced electrical concepts, EHI, electronic component design, software and controls is a plus.</span></li><li><span style=\"font-family:'cambria math' , serif;font-size:11pt\">- In-person interview on-site at the Cummins Rocky Mount Engine Plant is strongly preferred over an online interview due to the interview format.</span></li><li> </li></ul>",
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    "ExternalResponsibilitiesStr": "<p><span style=\"font-family:'arial' , sans-serif\"><strong>To be successful in this role you will need the following: </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Development Execution, Monitoring and Control:</strong> Planning, coordinating, and delivering product development activities aligned to requirements and technical profiles while monitoring progress across functional teams; ensuring product capability meets expectations, addressing risks early, and understanding the full lifecycle and stakeholder needs.</span></li><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Failure Mode Avoidance:</strong> Identifying potential failure modes by analyzing interfaces, functions, requirements, and influencing factors; applying structured methods to prevent issues and enhance the reliability and robustness of Cummins products.</span></li><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Function Modeling, Simulation and Analysis:</strong> Using computational tools and analytical methods to evaluate system, subsystem, and component performance; interpreting results to inform design decisions and improve overall product capability.</span></li><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Interface Management and Integration:</strong> Defining, analyzing, and controlling interactions across system boundaries; establishing clear requirements and limits to ensure seamless integration, supported by structured plans for diagnosing and resolving interface‑related issues.</span></li><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Problem Solving:</strong> Applying disciplined, data‑driven problem‑solving methods that protect the customer; identifying assignable and systemic root causes, implementing effective solutions, and ensuring long‑term prevention of reoccurrence.</span></li></ul><p><span style=\"color:black;font-family:'arial' , sans-serif\"><strong>Education, Licenses, Certifications: </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Post-graduate (Master's) degree relevant to this discipline area may be required for select roles. </span></li><li><span style=\"font-family:'arial' , sans-serif\">This position may require licensing for compliance with export controls or sanctions regulations. </span></li></ul><p><span style=\"color:black;font-family:'arial' , sans-serif\"><strong>Experience: </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. Knowledge of MS Office tools is preferred.</span></li></ul>",
    "InternalResponsibilitiesStr": "<p><span style=\"font-family:'arial' , sans-serif\"><strong>To be successful in this role you will need the following: </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Development Execution, Monitoring and Control:</strong> Planning, coordinating, and delivering product development activities aligned to requirements and technical profiles while monitoring progress across functional teams; ensuring product capability meets expectations, addressing risks early, and understanding the full lifecycle and stakeholder needs.</span></li><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Failure Mode Avoidance:</strong> Identifying potential failure modes by analyzing interfaces, functions, requirements, and influencing factors; applying structured methods to prevent issues and enhance the reliability and robustness of Cummins products.</span></li><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Function Modeling, Simulation and Analysis:</strong> Using computational tools and analytical methods to evaluate system, subsystem, and component performance; interpreting results to inform design decisions and improve overall product capability.</span></li><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Interface Management and Integration:</strong> Defining, analyzing, and controlling interactions across system boundaries; establishing clear requirements and limits to ensure seamless integration, supported by structured plans for diagnosing and resolving interface‑related issues.</span></li><li><span style=\"font-family:'arial' , sans-serif\"><strong>Product Problem Solving:</strong> Applying disciplined, data‑driven problem‑solving methods that protect the customer; identifying assignable and systemic root causes, implementing effective solutions, and ensuring long‑term prevention of reoccurrence.</span></li></ul><p><span style=\"color:black;font-family:'arial' , sans-serif\"><strong>Education, Licenses, Certifications: </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Post-graduate (Master's) degree relevant to this discipline area may be required for select roles. </span></li><li><span style=\"font-family:'arial' , sans-serif\">This position may require licensing for compliance with export controls or sanctions regulations. </span></li></ul><p><span style=\"color:black;font-family:'arial' , sans-serif\"><strong>Experience: </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. Knowledge of MS Office tools is preferred.</span></li></ul>",
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