2026 Call Centre Representative

{
  "content_hash": "94a3665dd20e822c48e593029eb6932866d416f7654daedbde8d085efb48b953",
  "source_hash": "a459970e9dc27725ce8455b679c8a5d6624d6e810f582c1738f1010a88c6782e",
  "last_changed_at": "2026-05-29T07:02:28.851Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Toronto, Ontario",
    "city": "Toronto",
    "region": "ON",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:20:25.651Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Toronto, Ontario",
      "city": "Toronto",
      "region": "ON",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Responsibilities",
      "content": "\n<li>Provide excellent customer service</li>\n<li>Respond to guest online ticketing inquiries via phone, email</li>\n<li>Troubleshoot and resolve guest online ticketing issues</li>\n<li>Update database and maintain paper records as appropriate</li>\n<li>Perform daily office administrative duties and other duties as required</li>\n"
    },
    {
      "text": "Required Skills",
      "content": "\n<li>Must have the ability to work independently and in a team environment</li>\n<li>Attention to detail</li>\n<li>Ability to work under pressure</li>\n<li>Ability to communicate effectively in writing and orally</li>\n<li>Good organizational skills</li>\n<li>Excellent telephone manner</li>\n<li>Proven customer service, troubleshooting and conflict resolution skills</li>\n<li>Comfortable working with a variety of computer applications, including Microsoft Access, Excel, Outlook and Word</li>\n<li>Diplomacy and ability to represent the CNE to corporate clients, guests and partners</li>\n"
    },
    {
      "text": "Required Qualifications",
      "content": "\n<li><strong>Available to work the full 18 days of the fair (August 21 - Sept. 7, 2026)</strong></li>\n<li>Available to work flexible hours, evenings and weekends, during the period leading up to the CNE&nbsp;</li>\n<li><strong>Available to attend Mandatory Orientation Session and Job Specific Training&nbsp;&nbsp;</strong></li>\n<li>You have a strong customer service background, the desire to help people, and possess excellent communication skills. You thrive under pressure and are not afraid to deal with conflict&nbsp;</li>\n<li>Previous call centre and ticketing experience with large-scale events preferred&nbsp;</li>\n"
    },
    {
      "text": "Special Conditions",
      "content": "\n<li>Ability to remain seated or in a stationary position for extended periods of time</li>\n<li>May be required to dress in appropriate uniform</li>\n"
    },
    {
      "text": "Learned & Developed Skills",
      "content": "\n<li>Customer Service Skills</li>\n<li>Problem Solving Skills</li>\n<li>Teamwork</li>\n<li>Self-motivation Skills</li>\n<li>Adaptability</li>\n<li>Communication Skills</li>\n"
    }
  ],
  "country": "CA",
  "createdAt": 1778594650408,
  "updatedAt": null,
  "categories": {
    "team": "Guest Services",
    "location": "Toronto, Ontario",
    "commitment": "Seasonal",
    "department": "Event Services & Operations",
    "allLocations": [
      "Toronto, Ontario"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}