Manager of Volunteer Engagement

{
  "content_hash": "d1d7a222e09e52ba84efbe4182f8c02343724d01149d7a9e12bc6e67dda6b91f",
  "source_hash": "e63561d87a801395c398ab958a7c73f8e7838050ca8c0b71546eac9cb729dd2c",
  "last_changed_at": "2026-05-30T05:37:58.744Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Chicago, Illinois, 60622, United States",
    "city": "Chicago",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T08:46:59.092Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Chicago, Illinois, 60622, United States",
      "city": "Chicago",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "136",
    "isRemote": null,
    "location": {
      "city": "Chicago",
      "state": "Illinois"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18470",
    "locationType": "0",
    "jobOpeningName": "Manager of Volunteer Engagement",
    "departmentLabel": "Volunteer",
    "employmentStatusLabel": "FT Mon-Fri"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Chicago",
      "state": "Illinois",
      "postalCode": "60622",
      "addressCountry": "United States"
    },
    "datePosted": "2026-04-23",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 13.999999999999998pt; font-weight: bold\">Organization Overview</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Nourishing Hope is a dynamic Chicago nonprofit providing food and social services for anyone in need. Founded in 1970, we’re one of the largest and longest operating hunger relief organizations in Chicago. We also provide free, trauma-informed mental health counseling and other social services, such as job and housing assistance. We strive to serve the needs of the whole person — with respect and dignity, always.</span></p>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Nourishing Hope offers our neighbors nutritious food using a choice-based distribution model and access to life-changing social services including:</span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Monthly food distribution and additional produce pickup through five different food access programs;</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Home delivery services for older adults, homebound neighbors and neighbors living with disabilities;</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Social services including case management, mental health counseling, job search support, domestic violence intervention, referrals and public benefits assistance (SNAP, healthcare, government forms) for anyone in need.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Nourishing Hope serves tens of thousands of people each year, providing more than 4 million meals through our programs, in addition to partnerships with other community organizations. This year, Nourishing Hope will provide about 200,000 food and social services to our Chicago neighbors.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Position Summary</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">The Manager of Volunteer Engagement is responsible for managing and executing all aspects of Nourishing Hope’s volunteer program to ensure the operational success of our most valuable commodity, our Volunteers. This includes designing, planning, and directing a volunteer program to augment the services of the Nourishing Hope staff, as well as the recruitment program to attract new volunteers. This position oversees the recruiting, training, and integrating of volunteers, and is ultimately responsible for managing a team that plays a frontline role in communicating the impact volunteers have on Nourishing Hope’s mission.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Schedule and Locations</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">This position will be based out of Nourishing Hope’s headquarters, 1716 W. Hubbard St. in Chicago, and will split time between all four Nourishing Hope sites.</span></p>\n<p><br><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">The work schedule will generally occur within the core hours of 8:00 a.m.–5:00 p.m., Monday through Friday, and will include one evening shift per week. Occasional Saturday shifts may be required based on program needs.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Essential Job Functions</span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Develop and execute strategies to expand and enhance the volunteer program, aligning with Nourishing Hope’s mission including recruiting, scheduling, recognizing, documenting and contributing to our volunteer experience through hospitality and care.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Create a sense of community for the volunteers across the agency and by site and shift. Inform and assist in integrating and cultivating volunteers into other areas of the organization including financial and in-kind support, and committee and board membership so that they become the strongest possible supporters of Nourishing Hope’s work.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Supervise and support Volunteer Engagement Coordinators across all locations.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Manage volunteer issues and coach staff through challenges to help create a healthy, safe  and positive environment for volunteers.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Manage volunteer department budget.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Cultivate, solicit, steward and schedule all community and corporate volunteer groups, in collaboration with the Development team.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Oversee the scheduling of volunteers as needed for programs and special events (e.g., fundraising, off-site events, and food drives) by coordinating with staff on their programs and needs.  </span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Work with outside groups to staff community events (e.g., street fairs) with Nourishing Hope  volunteers, in order to expand the pool of volunteers to support the growth plans of Nourishing Hope.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Create and implement ways to recognize and reward volunteers.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Maintain the database of volunteers’ contact information and background, schedules, attendance records, program jobs, and shifts. Create reports in Salesforce and report metrics as  appropriate to staff and the board.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Create and track programs’ successes and make recommendations for improvement.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Inform volunteers of the work of Nourishing Hope and coordinate periodic and additional training. </span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Act as an ambassador of the work of Nourishing Hope to the larger community.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Provide support to the Chief Operations Officer, within scope of job, as needed.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Qualifications</span><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-weight: bold\"> </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-style: italic; font-weight: bold\">Required</span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Bachelor’s degree, preferably in a human services field.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Two years of experience overseeing volunteer programs serving at least 100 volunteers annually, including at least one year of staff management and coaching experience.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Ability to work a flexible schedule including occasional evenings and weekends.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Possesses an upbeat, “can do” approach to problem-solving.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Ability to work independently and as a member of a team.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Excellent project management skills, including ability to handle multiple assignments prioritizing and meeting deadlines.  </span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Easily navigates technology; proficient in Microsoft Word, Excel and PowerPoint and other desktop publishing tools. Knowledge of Salesforce strongly preferred.  </span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Excellent written, verbal, and interpersonal communication skills, with the ability to deliver effective presentations to both small and large groups.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Ability to authentically communicate the history and mission of Nourishing Hope and confidently present to groups of volunteers.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">An understanding of, and belief in, the importance of food security for everyone.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Pay and Benefits</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Salary: $60,000-$65,000 depending on experience</span></p>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Full-time benefits include:</span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Health, dental, and vision insurance coverage</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Employer-paid life and disability insurance</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">401(k) retirement plan with employer contribution</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Generous paid time off</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Paid birthday holiday</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Parental leave</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Employee Assistance Program</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Language pay (Spanish, Russian, Polish)</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">$250 employee referral bonus</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Free subscription to mental wellness app</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Background Check</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">Because we are a Medicaid provider all applicants who are offered employment with Nourishing Hope will be subject to a background screening. Offers of employment are contingent on the successful completion of a background screening conducted in accordance with Nourishing Hope policy and federal, state and local law.</span></p>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt\">We kindly ask that agencies and recruiters refrain from reaching out. Unsolicited sales messages will be blocked and reported as spam.</span></p>",
    "compensation": "$60,000-$65,000 DOE",
    "departmentId": "18470",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Manager of Volunteer Engagement",
    "departmentLabel": "Volunteer",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://nourishinghopechi.bamboohr.com/careers/136",
    "employmentStatusLabel": "FT Mon-Fri"
  }
}