Patient Service Representative/Front Desk - Clive, IA

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    "requisitionDescription": "<div><p><span class=\"fr-img-caption fr-dii\" style=\"width: 300px;\"><span class=\"fr-img-wrap\"><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/cosm%20logoellowblackhorizontal_ecc48c57-79f6-4233-94db-33d706fc5314.png\" style=\"width: 300px;\" class=\"fr-fic\"><span class=\"fr-inner\"></span></span></span></p><h2 data-section-id=\"1682v5e\" data-start=\"158\" data-end=\"211\" data-pasted=\"true\"><strong data-start=\"161\" data-end=\"209\">Patient Services Representative (Front Desk) - Clive, IA</strong></h2><p><strong data-start=\"161\" data-end=\"209\">Location: &nbsp;</strong>12499 University Ave., Ste. 210, Clive, IA &nbsp;50325</p><p data-start=\"269\" data-end=\"309\"><strong data-start=\"269\" data-end=\"309\">No Nights. No Weekends. No Holidays.</strong></p><p data-start=\"311\" data-end=\"573\">At <strong data-start=\"314\" data-end=\"356\">Capital Orthopaedics &amp; Sports Medicine</strong>, we help patients return to the activities they love. We are seeking a friendly, organized, and customer-focused professional to serve as the first point of contact for our patients and support front desk operations.</p><hr data-start=\"575\" data-end=\"578\"><h3 data-section-id=\"187pcd9\" data-start=\"580\" data-end=\"602\"><strong data-start=\"584\" data-end=\"602\">What You&rsquo;ll Do</strong></h3><ul data-start=\"603\" data-end=\"1057\"><li data-section-id=\"pin27t\" data-start=\"603\" data-end=\"675\">Greet and assist patients and visitors with professionalism and care</li><li data-section-id=\"1rx4cbj\" data-start=\"676\" data-end=\"736\">Manage front desk operations and coordinate patient flow</li><li data-section-id=\"1txyoi0\" data-start=\"737\" data-end=\"806\">Verify insurance, collect payments, and maintain accurate records</li><li data-section-id=\"1aeco2w\" data-start=\"807\" data-end=\"877\">Answer and direct phone calls from patients, vendors, and partners</li><li data-section-id=\"266y6c\" data-start=\"878\" data-end=\"941\">Respond to patient requests and manage communication in EMR</li><li data-section-id=\"10yc42j\" data-start=\"942\" data-end=\"994\">Support medical records and administrative tasks</li><li data-section-id=\"tb44ap\" data-start=\"995\" data-end=\"1057\">Collaborate with clinical staff, providers, and leadership</li></ul><hr data-start=\"1059\" data-end=\"1062\"><h3 data-section-id=\"1l87zir\" data-start=\"1064\" data-end=\"1091\"><strong data-start=\"1068\" data-end=\"1091\">Location &amp; Coverage</strong></h3><ul data-start=\"1092\" data-end=\"1213\"><li data-section-id=\"ibre9i\" data-start=\"1092\" data-end=\"1136\">Primary work location: Clive<strong data-start=\"1117\" data-end=\"1134\">&nbsp;clinic</strong></li><li data-section-id=\"7x39nr\" data-start=\"1137\" data-end=\"1213\">Occasional coverage at nearby clinics as needed to support team coverage</li></ul><hr data-start=\"1215\" data-end=\"1218\"><h3 data-section-id=\"1hr9x9o\" data-start=\"1220\" data-end=\"1250\"><strong data-start=\"1224\" data-end=\"1250\">What We&rsquo;re Looking For</strong></h3><ul data-start=\"1251\" data-end=\"1575\"><li data-section-id=\"1ndikaa\" data-start=\"1251\" data-end=\"1290\">High school diploma or GED required</li><li data-section-id=\"1cibje2\" data-start=\"1291\" data-end=\"1359\">1&ndash;2 years of customer service or front desk experience preferred</li><li data-section-id=\"1cnylva\" data-start=\"1360\" data-end=\"1408\">Strong communication and multitasking skills</li><li data-section-id=\"ce2gbl\" data-start=\"1409\" data-end=\"1443\">Detail-oriented and dependable</li><li data-section-id=\"1olvl83\" data-start=\"1444\" data-end=\"1513\">Healthcare experience and medical terminology knowledge preferred</li><li data-section-id=\"5n5k8k\" data-start=\"1514\" data-end=\"1575\">Familiarity with computer systems (EMR experience a plus)</li></ul><hr data-start=\"1577\" data-end=\"1580\"><h3 data-section-id=\"yoq2dn\" data-start=\"1582\" data-end=\"1614\"><strong data-start=\"1586\" data-end=\"1614\">Why You&rsquo;ll Love This Job</strong></h3><ul data-start=\"1615\" data-end=\"1788\"><li data-section-id=\"jq48wm\" data-start=\"1615\" data-end=\"1655\"><strong data-start=\"1617\" data-end=\"1653\">No nights, weekends, or holidays</strong></li><li data-section-id=\"feyo7k\" data-start=\"1656\" data-end=\"1708\">Consistent schedule with a primary home location</li><li data-section-id=\"crbnvi\" data-start=\"1709\" data-end=\"1750\">Supportive, team-oriented environment</li><li data-section-id=\"gyekh5\" data-start=\"1751\" data-end=\"1788\">Opportunity to grow in healthcare</li></ul><hr data-start=\"1790\" data-end=\"1793\"><h3 data-section-id=\"425p9e\" data-start=\"1795\" data-end=\"1811\"><strong data-start=\"1799\" data-end=\"1811\">Benefits</strong></h3><ul data-start=\"1812\" data-end=\"2037\"><li data-section-id=\"8l4m8\" data-start=\"1812\" data-end=\"1853\">Medical, Dental, and Vision insurance</li><li data-section-id=\"lnnkpw\" data-start=\"1854\" data-end=\"1877\">Paid Time Off (PTO)</li><li data-section-id=\"1xtmhfz\" data-start=\"1878\" data-end=\"1901\"><strong data-start=\"1880\" data-end=\"1899\">6 Paid Holidays</strong></li><li data-section-id=\"1fp1gw\" data-start=\"1902\" data-end=\"1949\">401(k) with <strong data-start=\"1916\" data-end=\"1947\">3% Safe Harbor contribution</strong></li><li data-section-id=\"eg7nhs\" data-start=\"1950\" data-end=\"1971\">Group Life &amp; AD&amp;D</li><li data-section-id=\"7xqoty\" data-start=\"1972\" data-end=\"2008\">Flexible Spending Accounts (FSA)</li><li data-section-id=\"mk8yw4\" data-start=\"2009\" data-end=\"2037\">Voluntary Life Insurance</li><li data-section-id=\"mk8yw4\" data-start=\"2009\" data-end=\"2037\">And more</li></ul><hr data-start=\"2039\" data-end=\"2042\"><h3 data-section-id=\"9sarjn\" data-start=\"2044\" data-end=\"2075\"><strong data-start=\"2048\" data-end=\"2075\">Additional Requirements</strong></h3><ul data-start=\"2076\" data-end=\"2226\"><li data-section-id=\"1bre8om\" data-start=\"2076\" data-end=\"2117\">Regular in-office attendance required</li><li data-section-id=\"qf9vkw\" data-start=\"2118\" data-end=\"2188\">Ability to sit, stand, and work at a computer for extended periods</li><li data-section-id=\"1n255uv\" data-start=\"2189\" data-end=\"2226\">Occasional lifting (up to 20 lbs)</li></ul></div>\n",
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