Provider Support Line Specialist (Full-time Remote, North Carolina Based)

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  "source_hash": "2d56a5512ab3c79d5d30760aa3943ba45467a88835cec7696b26b545271aa779",
  "last_changed_at": "2026-06-04T12:36:11.950Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Home Office, Morrisville, NC, United States",
    "city": "Morrisville",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:16:33.288Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Home Office, Morrisville, NC, United States",
      "city": "Morrisville",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
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  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
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{}

{
  "Id": "90e96e0a-5a0d-4e33-8396-fb39fa64da54",
  "Title": "Provider Support Line Specialist (Full-time Remote, North Carolina Based)",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
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      "Address": {
        "City": "Morrisville",
        "Line1": "5200 W. Paramount Parkway Ste 200",
        "Line2": null,
        "State": {
          "Code": "NC",
          "Name": "North Carolina"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "27560"
      },
      "Coordinates": {
        "Latitude": 35.860116495132004,
        "Longitude": -78.83644805875807
      },
      "DisplayName": true,
      "LocalizedName": "Home Office",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Home Office"
    },
    {
      "Id": "d915509c-9e43-5190-9248-03e976039336",
      "Address": {
        "City": "Charlotte",
        "Line1": "8520 Cliff Cameron Drive",
        "Line2": "Ste 300",
        "State": {
          "Code": "NC",
          "Name": "North Carolina"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "28269"
      },
      "Coordinates": {
        "Latitude": 35.320356364977,
        "Longitude": -80.778938774382
      },
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      "DisplayLocationId": false,
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      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Mecklenburg Office"
    },
    {
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        "City": null,
        "Line1": null,
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        "State": {
          "Code": "NC",
          "Name": "North Carolina"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": null
      },
      "Coordinates": {
        "Latitude": 35.540553006689066,
        "Longitude": -79.36455890039295
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      "DisplayName": true,
      "LocalizedName": "Remote in NC",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": "Remote in NC",
      "DisplayStreetAddress": false,
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    },
    {
      "Id": "75f87812-b648-509c-a889-64692f088e20",
      "Address": {
        "City": "Smithfield",
        "Line1": "521 North Brightleaf Blvd",
        "Line2": null,
        "State": {
          "Code": "NC",
          "Name": "North Carolina"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "27577"
      },
      "Coordinates": {
        "Latitude": 35.51315030041027,
        "Longitude": -78.33379452409123
      },
      "DisplayName": true,
      "LocalizedName": "Johnston Office",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
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      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Johnston office"
    },
    {
      "Id": "ea553bdb-82d2-51a6-b107-4635060114c3",
      "Address": {
        "City": "Fayetteville",
        "Line1": "711 Executive Place",
        "Line2": null,
        "State": {
          "Code": "NC",
          "Name": "North Carolina"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "28305"
      },
      "Coordinates": {
        "Latitude": 35.04682722353801,
        "Longitude": -78.92178770934804
      },
      "DisplayName": true,
      "LocalizedName": "Cumberland Office",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Cumberland office"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-06-03T21:09:44.46Z",
  "JobCategoryName": "Member Support",
  "JobLocationType": 2,
  "OpportunityType": 0,
  "BriefDescription": "The Provider Support Line Specialist handles calls from providers and answers questions about joining the network, contracts, enrollment, billing, member information, navigating the EHR, claims submissions, authorization requests, onboarding into our network, troubleshooting various technology platforms, and NCTracks\nThe Provider Helpdesk is open Monday through Saturday 7AM to 6:30PM,  Employee schedules may vary to cover the Helpdesk and will include working holidays.\nResponsibilities & Duties-\nProvide coverage of the Provider Network Helpdesk phone within Department expectations",
  "MatchedLocations": [],
  "RequisitionNumber": "PROVI003437"
}