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HomeCompanies2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2Front Desk Concierge

Front Desk Concierge

2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2 · Charleston, SC, US, Charleston, SC · On Site · Active · $19–$22 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2
TitleFront Desk Concierge
Normalized title-
Department / team-
LocationCharleston, SC, United States
Work modelOn Site
Employment typeFull Time
Salary$19–$22 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Charleston.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2
Sourcedf865814-3131-4a37-90bd-7e40cd99c1f2
ATS providerADP Workforce Now Recruiting

Description

The Nickel Hotel is a luxury 50-room hotel located in the heart of downtown Charleston, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both a concierge and a hotel receptionist. This role focuses on delivering exceptional guest service through managing reservations, check-ins, and concierge tasks at our boutique property. Responsibilities include coordinating room and restaurant bookings; providing warm welcomes and verbal orientations; handling billing adjustments and guest concerns; and crafting personalized experiences like detailed itineraries and VIP services. The ideal candidate is knowledgeable about downtown Charleston and excels at anticipating and fulfilling guest needs to ensure a memorable stay. Job Duties: Manage online, phone, and in-person room reservations using our Property Management System Maintain meticulous and organized records of guest interactions, preferences, and service requests by taking comprehensive, detail-oriented notes and ensuring all follow-up actions are documented and completed in a timely manner. Collaborate closely with the team to share updates and support seamless communication, helping deliver an exceptional, personalized guest experience at every touchpoint. Oversee pre-arrival communications via email to help guests get ahead of planning their stay Welcome guests, check them in, distribute room keys, and explain the hotel’s amenities with a verbal orientation Pour complimentary welcome champagne for incoming guests Take payment from customers at departure and make adjustments to bills if necessary, such as splitting charges, reversing charges, or adding additional charges Book reservations at our on-site restaurant, Rosemary Rose, utilizing the Resy platform Respond to guest issues and complaints in a friendly, timely manner. Share detailed information with management when elevation is required. Explain local amenities and attractions to guests, and confidently steer guests in the right direction as questions arise. Having intimate knowledge of a downtown Charleston city map is preferred. Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Examples include special requests like crib rentals, arranging black car service, ordering flower arrangements, scheduling grocery deliveries, and arranging champagne & chocolate for special occasions. Assist customers with the planning of special events, such as large party dinner reservations or private events at our restaurant Arrange specialized services for VIP customers such as private sailing, black car service, cooking classes, and private driving/walking/carriage tours Create detailed itineraries for guests, including transportation, restaurant reservations, tour reservations, etc. Benefits: Full Health, Vision, Life and Dental Coverage 401 K Paid Vacation, Holiday, Personal, and Sick days Free Affordable Basic Coverage Method Co., along with its affiliates, is an e qual opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.time

Full job record

Job ID1c6a69c259a2e44cdafed04f5bd7c0d728f30b49
Org IDe962a07b-9152-41d2-936a-78c56c5ae7d1
Source IDdf865814-3131-4a37-90bd-7e40cd99c1f2
Board IDdf865814-3131-4a37-90bd-7e40cd99c1f2
Provideradp_workforcenow
Provider Job Key572215
TitleFront Desk Concierge
Normalized Title
Statusactive
Activeyes
Location TextCharleston, SC, US, Charleston, SC
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionSC
CityCharleston
Salary Raw19 To 22 (USD) Hourly
Salary Min19
Salary Max22
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2008af2a-cd1d-4a73-aed3-905b84788a3c&ccId=9202600788721_2&lang=en_US&type=JS&jobId=572215&jwId=9203900738992_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2008af2a-cd1d-4a73-aed3-905b84788a3c&ccId=9202600788721_2&lang=en_US&type=JS&jobId=572215&jwId=9203900738992_1
First Seen At2026-05-31 18:58:26Z
Last Seen At2026-06-06 12:57:04Z
Last Checked At2026-06-06 12:57:04Z
Last Changed At2026-06-06 12:57:04Z
Inactive At
Source Posted At2026-03-18 13:37:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=2008af2a-cd1d-4a73-aed3-905b84788a3c|9202600788721_2/date=2026-06-06/2026-06-06T12-57-03-592Z-0d2e5e822ec1886646c8a7ccd0ae8dc1afc3c0b1471bd0c05e48641f003b9348.json
Event Fields
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}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><div><div><div><div><div><div><div><div><div><div><div><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Nickel Hotel is a luxury 50-room hotel located in the heart of downtown Charleston, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both a concierge and a hotel receptionist. This role focuses on delivering exceptional guest service through managing reservations, check-ins, and concierge tasks at our boutique property. Responsibilities include coordinating room and restaurant bookings; providing warm welcomes and verbal orientations; handling billing adjustments and guest concerns; and crafting personalized experiences like detailed itineraries and VIP services. The ideal candidate is knowledgeable about downtown Charleston and excels at anticipating and fulfilling guest needs to ensure a memorable stay.</span></p><br><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Job Duties:</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Manage online, phone, and in-person room reservations using our Property Management System</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain&nbsp;</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">meticulous and organized records</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;of guest interactions, preferences, and service requests by taking&nbsp;</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">comprehensive, detail-oriented notes</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;and ensuring all follow-up actions are documented and completed in a timely manner. Collaborate closely with the team to share updates and support seamless communication, helping deliver an&nbsp;</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">exceptional, personalized guest experience</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;at every touchpoint.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Oversee pre-arrival communications via email to help guests get ahead of planning their stay</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Welcome guests, check them in, distribute room keys, and explain the hotel&rsquo;s amenities with a verbal orientation</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Pour complimentary welcome champagne for incoming guests</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Take payment from customers at departure and make adjustments to bills if necessary, such as splitting charges, reversing charges, or adding additional charges</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Book reservations at our on-site restaurant, Rosemary Rose, utilizing the Resy platform</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Respond to guest issues and complaints in a friendly, timely manner. Share detailed information with management when elevation is required.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Explain local amenities and attractions to guests, and confidently steer guests in the right direction as questions arise. Having intimate knowledge of a downtown Charleston city map is preferred.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Examples include special requests like crib rentals, arranging black car service, ordering flower arrangements, scheduling grocery deliveries, and arranging champagne &amp; chocolate for special occasions.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Assist customers with the planning of special events, such as large party dinner reservations or private events at our restaurant</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Arrange specialized services for VIP customers such as private sailing, black car service, cooking classes, and private driving/walking/carriage tours</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Create detailed itineraries for guests, including transportation, restaurant reservations, tour reservations, etc.</span></p></li></ul><br><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Benefits:</span></p><br><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Full Health, Vision, Life and Dental Coverage</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">401 K</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Paid Vacation, Holiday, Personal, and Sick days</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Free Affordable Basic Coverage</span></p><br><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Method Co., along with its affiliates, is an&nbsp;</span><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:line-through;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">e</span><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">qual opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.</span></p><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br></span><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.time</span></p><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div class=\"fr-view\"><div><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><span style=\"color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\"><br></span></p></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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