Home › Companies › 2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2 › Front Desk Concierge
Front Desk Concierge
2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2 · Charleston, SC, US, Charleston, SC · On Site · Active · $19–$22 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2 |
| Title | Front Desk Concierge |
| Normalized title | - |
| Department / team | - |
| Location | Charleston, SC, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $19–$22 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-03-18 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Charleston. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 2008af2a Cd1d 4a73 Aed3 905b84788a3c 9202600788721 2 |
| Source | df865814-3131-4a37-90bd-7e40cd99c1f2 |
| ATS provider | ADP Workforce Now Recruiting |
Description
The Nickel Hotel is a luxury 50-room hotel located in the heart of downtown Charleston, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both a concierge and a hotel receptionist. This role focuses on delivering exceptional guest service through managing reservations, check-ins, and concierge tasks at our boutique property. Responsibilities include coordinating room and restaurant bookings; providing warm welcomes and verbal orientations; handling billing adjustments and guest concerns; and crafting personalized experiences like detailed itineraries and VIP services. The ideal candidate is knowledgeable about downtown Charleston and excels at anticipating and fulfilling guest needs to ensure a memorable stay.
Job Duties:
Manage online, phone, and in-person room reservations using our Property Management System
Maintain meticulous and organized records of guest interactions, preferences, and service requests by taking comprehensive, detail-oriented notes and ensuring all follow-up actions are documented and completed in a timely manner. Collaborate closely with the team to share updates and support seamless communication, helping deliver an exceptional, personalized guest experience at every touchpoint.
Oversee pre-arrival communications via email to help guests get ahead of planning their stay
Welcome guests, check them in, distribute room keys, and explain the hotel’s amenities with a verbal orientation
Pour complimentary welcome champagne for incoming guests
Take payment from customers at departure and make adjustments to bills if necessary, such as splitting charges, reversing charges, or adding additional charges
Book reservations at our on-site restaurant, Rosemary Rose, utilizing the Resy platform
Respond to guest issues and complaints in a friendly, timely manner. Share detailed information with management when elevation is required.
Explain local amenities and attractions to guests, and confidently steer guests in the right direction as questions arise. Having intimate knowledge of a downtown Charleston city map is preferred.
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Examples include special requests like crib rentals, arranging black car service, ordering flower arrangements, scheduling grocery deliveries, and arranging champagne & chocolate for special occasions.
Assist customers with the planning of special events, such as large party dinner reservations or private events at our restaurant
Arrange specialized services for VIP customers such as private sailing, black car service, cooking classes, and private driving/walking/carriage tours
Create detailed itineraries for guests, including transportation, restaurant reservations, tour reservations, etc.
Benefits:
Full Health, Vision, Life and Dental Coverage
401 K
Paid Vacation, Holiday, Personal, and Sick days
Free Affordable Basic Coverage
Method Co., along with its affiliates, is an e qual opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.time
Full job record
| Job ID | 1c6a69c259a2e44cdafed04f5bd7c0d728f30b49 |
| Org ID | e962a07b-9152-41d2-936a-78c56c5ae7d1 |
| Source ID | df865814-3131-4a37-90bd-7e40cd99c1f2 |
| Board ID | df865814-3131-4a37-90bd-7e40cd99c1f2 |
| Provider | adp_workforcenow |
| Provider Job Key | 572215 |
| Title | Front Desk Concierge |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Charleston, SC, US, Charleston, SC |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | SC |
| City | Charleston |
| Salary Raw | 19 To 22 (USD) Hourly |
| Salary Min | 19 |
| Salary Max | 22 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2008af2a-cd1d-4a73-aed3-905b84788a3c&ccId=9202600788721_2&lang=en_US&type=JS&jobId=572215&jwId=9203900738992_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2008af2a-cd1d-4a73-aed3-905b84788a3c&ccId=9202600788721_2&lang=en_US&type=JS&jobId=572215&jwId=9203900738992_1 |
| First Seen At | 2026-05-31 18:58:26Z |
| Last Seen At | 2026-06-06 12:57:04Z |
| Last Checked At | 2026-06-06 12:57:04Z |
| Last Changed At | 2026-06-06 12:57:04Z |
| Inactive At | — |
| Source Posted At | 2026-03-18 13:37:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=2008af2a-cd1d-4a73-aed3-905b84788a3c|9202600788721_2/date=2026-06-06/2026-06-06T12-57-03-592Z-0d2e5e822ec1886646c8a7ccd0ae8dc1afc3c0b1471bd0c05e48641f003b9348.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><div><div><div><div><div><div><div><div><div><div><div><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Nickel Hotel is a luxury 50-room hotel located in the heart of downtown Charleston, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. 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The ideal candidate is knowledgeable about downtown Charleston and excels at anticipating and fulfilling guest needs to ensure a memorable stay.</span></p><br><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Job Duties:</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Manage online, phone, and in-person room reservations using our Property Management System</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain </span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">meticulous and organized records</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> of guest interactions, preferences, and service requests by taking </span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">comprehensive, detail-oriented notes</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> and ensuring all follow-up actions are documented and completed in a timely manner. Collaborate closely with the team to share updates and support seamless communication, helping deliver an </span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">exceptional, personalized guest experience</span><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> at every touchpoint.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Oversee pre-arrival communications via email to help guests get ahead of planning their stay</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Welcome guests, check them in, distribute room keys, and explain the hotel’s amenities with a verbal orientation</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Pour complimentary welcome champagne for incoming guests</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Take payment from customers at departure and make adjustments to bills if necessary, such as splitting charges, reversing charges, or adding additional charges</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Book reservations at our on-site restaurant, Rosemary Rose, utilizing the Resy platform</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Respond to guest issues and complaints in a friendly, timely manner. Share detailed information with management when elevation is required.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Explain local amenities and attractions to guests, and confidently steer guests in the right direction as questions arise. Having intimate knowledge of a downtown Charleston city map is preferred.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Examples include special requests like crib rentals, arranging black car service, ordering flower arrangements, scheduling grocery deliveries, and arranging champagne & chocolate for special occasions.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Assist customers with the planning of special events, such as large party dinner reservations or private events at our restaurant</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Arrange specialized services for VIP customers such as private sailing, black car service, cooking classes, and private driving/walking/carriage tours</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Create detailed itineraries for guests, including transportation, restaurant reservations, tour reservations, etc.</span></p></li></ul><br><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Benefits:</span></p><br><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Full Health, Vision, Life and Dental Coverage</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">401 K</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Paid Vacation, Holiday, Personal, and Sick days</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:'EB Garamond',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Free Affordable Basic Coverage</span></p><br><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Method Co., along with its affiliates, is an </span><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:line-through;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">e</span><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">qual opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.</span></p><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br></span><span style=\"font-size:10.5pt;font-family:'EB Garamond',serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.time</span></p><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.5;margin-top:0pt;margin-bottom:0pt;\"><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div class=\"fr-view\"><div><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><span style=\"color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\"><br></span></p></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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