Billing Operations Lead

{
  "content_hash": "49beaf74d12db621d4559fcf2b8ee64a82cdd7b5259a07b72be17c89c57285c8",
  "source_hash": "a16adfe8556961fba23c59682e0346c00dfe555049cd76da434ebf191d21b6bd",
  "last_changed_at": "2026-05-29T07:00:52.396Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "New York, NY",
    "city": "New York",
    "region": "NY",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:56:15.662Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "New York, NY",
      "city": "New York",
      "region": "NY",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "What You'll Do",
      "content": "<div>\n\n<li data-section-id=\"1gg98kt\" data-start=\"1293\" data-end=\"1411\">Lead the day-to-day operations of global vendor billing support teams across self-serve and direct buying channels</li>\n<li data-section-id=\"14outx2\" data-start=\"1412\" data-end=\"1572\">Act as the main point of contact for billing escalations, resolving complex issues such as invoice disputes, credit adjustments, and billing setup questions</li>\n<li data-section-id=\"dht0l0\" data-start=\"1573\" data-end=\"1693\">Oversee the end-to-end invoicing process, from advertiser setup through to dispute resolution and invoice reissuance</li>\n<li data-section-id=\"1ho5wzh\" data-start=\"1694\" data-end=\"1829\">Partner with Finance and Accounting to design and improve billing systems, workflows, and processes that support scale and accuracy</li>\n<li data-section-id=\"164atqr\" data-start=\"1830\" data-end=\"1935\">Ensure billing operations align with country-specific invoicing requirements and compliance standards</li>\n<li data-section-id=\"2l1635\" data-start=\"1936\" data-end=\"2065\">Work closely with Fraud teams to identify suspicious advertiser activity and support investigations that protect the platform</li>\n<li data-section-id=\"19g71a4\" data-start=\"2066\" data-end=\"2176\">Maintain clear, up-to-date documentation, process guides, and training materials for billing support teams</li>\n<li data-section-id=\"1yhkgpp\" data-start=\"2177\" data-end=\"2276\">Identify skill gaps within vendor teams and support onboarding and continuous learning programs</li>\n<li data-section-id=\"3glwnz\" data-start=\"2277\" data-end=\"2370\">Review support cases to spot trends, improve quality, and reduce recurring billing issues</li>\n<li data-section-id=\"vcz843\" data-start=\"2371\" data-end=\"2511\">Identify operational inefficiencies and recommend improvements that enhance accuracy, reduce disputes, and improve advertiser experience</li>\n<li data-section-id=\"32nwcn\" data-start=\"2512\" data-end=\"2662\">Collaborate cross-functionally with Product, Sales Systems, Finance, Legal, and other partners on billing-related changes and new product launches</li>\n\n</div>"
    },
    {
      "text": "Who You Are",
      "content": "<div>\n\n<li data-section-id=\"o0hmww\" data-start=\"2681\" data-end=\"2800\">You have 5+ years of experience in billing operations, revenue operations, financial operations, or a related field</li>\n<li data-section-id=\"1eyuh4l\" data-start=\"2801\" data-end=\"2892\">You have experience working with global vendor support teams across multiple time zones</li>\n<li data-section-id=\"tiic5z\" data-start=\"2893\" data-end=\"3010\">You understand billing and invoicing processes, including invoice generation, adjustments, and dispute resolution</li>\n<li data-section-id=\"1idr4z4\" data-start=\"3011\" data-end=\"3106\">You have worked with Finance and Accounting teams to build or improve operational processes</li>\n<li data-section-id=\"147q014\" data-start=\"3107\" data-end=\"3224\">You are comfortable navigating fraud detection or compliance-related workflows and partnering with relevant teams</li>\n<li data-section-id=\"17u1ad7\" data-start=\"3225\" data-end=\"3322\">You take a proactive approach to identifying issues and improving processes before they scale</li>\n<li data-section-id=\"qu6q8u\" data-start=\"3323\" data-end=\"3418\">You bring strong attention to detail and care about accuracy, documentation, and compliance</li>\n<li data-section-id=\"13ksx1s\" data-start=\"3419\" data-end=\"3505\">You communicate clearly and collaborate effectively across a range of stakeholders</li>\n\n</div>"
    },
    {
      "text": "Where You'll Be",
      "content": "\n<li>We offer you the flexibility to work where you work best! For this role, you can be within the Eastern Standard time zone.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1778271723029,
  "updatedAt": null,
  "categories": {
    "team": "Advertising Sales - Emerging and Scaled Sales",
    "location": "New York, NY",
    "commitment": "Permanent",
    "department": "Advertising",
    "allLocations": [
      "New York, NY"
    ]
  },
  "salaryRange": null,
  "workplaceType": "remote"
}