Income Assistance Lead

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    "location": {
      "city": "Agassiz",
      "state": "British Columbia",
      "postalCode": "V0M 1A1",
      "addressCountry": "Canada"
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    "datePosted": "2026-06-18",
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    "description": "<p><span style=\"color: rgb(186, 55, 42); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Position Summary</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seabird Island is dedicated to advancing the well-being, and self-determination of First Nations individuals and </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">families. We are dedicated to creating a culturally safe and inclusive environment that respects and values </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Indigenous knowledge, traditions, and ways of being. We are seeking an Income Assistance Program Lead to </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">join our team, working collaboratively to enhance service delivery, client outcomes, and community well-being through trauma-informed, culturally grounded support.</span><br><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Under the direction of the Division Manager of Employment, Training and Social Development, the Income Assistance Program Lead provides culturally informed oversight of income assistance services to community members and families. This role involves ensuring compliance with ISC guidelines, managing budgets and reporting, and leading strategic initiatives that promote inclusion, and sustainable futures. The Income Assistance Program Lead will also engage in community relations activities to support clients and foster </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">partnerships that strengthen access to employment, wellness, and culturally relevant services.<br></span><br></p>\n<p><span style=\"color: rgb(186, 55, 42); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What You'll Do</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Strategic Program Leadership</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide leadership and strategic direction for the Income Assistance Program, ensuring alignment with </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seabird Island Band’s values, community priorities, and ISC regulations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead the development, implementation, and continuous improvement of trauma-informed, culturally </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">safe service delivery models.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Establish program goals, performance indicators, and evaluation frameworks to measure impact and </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">guide decision-making.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Advocate for systemic improvements and policy changes that enhance client outcomes and promote </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">equity.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Team &amp; Capacity Building</span><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Support Income Assistance staff, fostering an accountable, and growth-oriented team culture.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Facilitate regular team meetings, case reviews, and professional development opportunities to ensure </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">high-quality service delivery.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide guidance on complex client cases, ensuring ethical decision-making and adherence to privacy </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">and compliance standards.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Interdepartmental &amp; Community Collaboration</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Serve as the primary liaison between the Income Assistance Program and internal departments (e.g., </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Finance, Employment, Health, Education) to ensure seamless service integration.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Build and maintain strategic partnerships with external agencies, training providers, and culturally </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">relevant service organizations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead the design and implementation of new initiatives (e.g., financial literacy campaigns, employment </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">readiness pathways, culturally rooted wellness supports).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee the Food Bank program, ensuring it reflects community values and operates efficiently.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Promote client self-determination by embedding empowerment-focused practices across all program </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">components.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Program Oversight &amp; Accountability</span><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Oversee all aspects of program compliance, including ISC reporting, privacy legislation, and financial </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">stewardship.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Review and approve complex applications, decision forms, and repayment agreements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure timely submission of monthly, quarterly, and annual reports, including data analysis and </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">narrative summaries.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Monitor program budgets, identify funding gaps, and support grant writing or proposal development </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">as needed.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Data Management &amp; Evaluation</span><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure robust data collection systems are in place to track client outcomes, service utilization, and </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">community needs.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Analyze trends to inform program planning, identify service gaps, and recommend strategic </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">interventions.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure all documentation meets ISC standards and reflects respectful, strengths-based language.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Other Duties</span></span><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Additional responsibilities as needed to support the community and uphold our shared values. </span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Working / Special Conditions</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program Check to ensure the safety and trust of the communities we serve. This check will be conducted every five years.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential. This commitment supports our collective work, the community, and the responsibilities of this role</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Must possess a valid class 5 driver's license and have access to safe and reliable transportation, <br>insured for community-based use, to effectively engage and support projects, work, and initiatives.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Flexibility in working hours may be required, including evenings and weekends, to accommodate the <br>needs and schedules of clients and community needs. Employees will be given as much notice as <br>possible to any changes in schedule.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(186, 55, 42); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What You Bring</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> A Diploma in Social Services or a related field. We also recognize and value cultural knowledge and </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">experience gained through other forms of education and training, including teachings from Elders and </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Knowledge Keepers.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">At least 5 years of relevant experience working within Indigenous communities, focusing on income </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">assistance, social services, or community wellness.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">At least 2 years of leadership experience in a human services or Indigenous community setting.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience working with Indigenous communities and a strong understanding of cultural safety and </span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">trauma-informed practices.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent communication and relationship-building skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">In-depth knowledge of ISC Income Assistance policies, eligibility criteria, and reporting requirements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proven ability to lead and oversee program compliance.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Skilled in case management, client advocacy, and holistic service coordination.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Preferred:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Indigenous candidates, and those with lived experience as a member of a First Nations community are strongly encouraged to apply.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Knowledge and understanding of Seabird Island’s culture, traditions, teachings, community dynamics.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to respond quickly and professionally to community or colleague needs and inquiries.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent writing, editing, and verbal communication skills.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Cultural Competency:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Deep understanding of Indigenous cultures, traditions, and contemporary issues.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience working within Indigenous communities and applying culturally safe practices.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Understanding of intergenerational trauma and its impacts on Indigenous peoples and communities.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong understanding of Indigenous worldviews, traditions, and community dynamics.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(186, 55, 42); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">How to Apply </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Have a question about this role before you apply? Email <a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a>.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Interested candidates are invited to submit their resume and a cover letter sharing how your experience aligns with this role.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: rgb(192, 0, 0)\">Pre-Employment Screening </span></span><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Métis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.</span></p>\n<ul></ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">We thank you for your interest. Only those selected for an interview will be contacted. </span></p>",
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