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Claims Client Services Representative - Neurodiversity Hiring Initiative

Specialisterne · Mississauga, Calgary, ON · Hybrid · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanySpecialisterne
TitleClaims Client Services Representative - Neurodiversity Hiring Initiative
Normalized title-
Department / team-
LocationCalgary, ON, Canada
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-06-04 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Specialisterne.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Calgary.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanySpecialisterne
Source509263e7-7a5d-494b-a9d9-22d2099c525c
ATS providerJazzHR / ApplyToJob

Description

Specialisterne is Recruiting!   Specialisterne connects qualified neurodivergent candidates to employment opportunities in numerous industries and sectors in Canada and the US.   To be eligible to apply, you must have experienced barriers getting and/ or maintaining meaningful employment and you identify with one of the following:   Autism (including Asperger’s and PDD-NOS) Attention Deficit/Hyperactivity Disorder (ADHD) or Attention Deficit Disorder (ADD) Learning Disability (e.g., dyslexia, dyscalculia, dysgraphia) Intellectual Disability Obsessive Compulsive Disorder (OCD) Tourette Syndrome    Employees hired through Specialisterne will be supported by a Specialisterne Workplace Support Specialist for their first twelve weeks on the job. Specialisterne is proud to partner with Cooperators on a Neurodiversity Hiring Initiative.   As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and investment products, services, and advice to build financial strength and security. With over $56 billion in assets under management, they provide financial solutions and security through property and casualty (P&C) insurance, life insurance, investment management, institutional asset management and brokerage operations. They are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations. Applications must be submitted in full no later than June 30th   Summary:   Title: Claims Client Services Representative Employment Type: Full-Time Hours: 36 hours per week Location: Mississauga, ON and Calgary, AB, Hybrid (2 days per week in person) Target Start Date: September 2026   Essential Tasks - In this job, you will be: Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement. Responding to losses presented by insureds, determining the cause of loss, collecting claims details, setting up rentals or tows and providing information on next steps. Responding to client inquiries and counseling them on the different options available in reporting their claims. Identifying claim scenarios that require further investigation and escalating as required. Offering feedback to our leadership team on efficiencies for processes and procedures that will enhance the client experience.   General Skills and Abilities - You: Influence change and are committed to continuous improvement, in order to exceed client expectations. Leverage critical thinking skills to identify problems and proactively propose solutions. Have strong communication skills that allow you to clearly convey messages. Are an effective team player who shares knowledge to support your peers.   Digital/Technical Skills & Tools - You are: Intermediate skill level with the Microsoft Suite of applications   Required skill level* Basic -  e.g., I can do this in simple situations with close or extensive guidance Basic to Intermediate Intermediate - e.g., I can do this in most situations, with occasional guidance Intermediate to expert Expert -  e.g., I can do this in exceptionally difficult situations with no guidance and I can be a key resource for others.    Education/Knowledge - You have: A High School Diploma Sound knowledge of client service principles.  Obtained or are willing to work towards your provincial adjuster licenses and/or Chartered Insurance Professional (CIP) designation. Nice to have (but not required): Having a post-secondary diploma in Insurance is an asset. Having contact centre experience, basic understanding of claims concepts and practices for auto and property insurance coverage is an asset.   Experience (Professional, Academic, Personal) - You: Nice to have One year of customer service experience. Experience working in a call center environment   Additional Information:   Here’s how frequently the following types of communication and interaction are required to perform the job: Oral communication: Constantly Email communication: Hourly Instant messaging: Constantly, Teams Telephone Communication: Constantly Video communication: Weekly Interacting with supervisors: Weekly  Interacting with peers: Daily Interacting with customers: Constantly Selling or influencing others: N/a Training or teaching others: N/a   Here’s what can employees find stressful about this job: This role operates in a contact centre environment where a high level of audio and visual concentration is required for extended periods of time. Communicating with and providing support for emotional clients Here’s what employees tend to find motivating/rewarding about this job: Training and development opportunities to grow your career. Flexible work options and paid time off to support your personal and family needs.  A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.  Paid volunteer days to give back to your community.  A comprehensive total rewards package, including competitive salary, bonus, pension and benefit   Workplace Support: Specialisterne and our employer partners are committed to providing inclusive onboarding experiences and supporting new employees as they learn on the job  All new hires continue to liaise with a Specialisterne Workplace Support Specialist for their first twelve weeks on the job   The Recruitment Process   To be considered for this position, you will:   Complete a job application Join our talent pool (if you haven’t already) by completing an additional questionnaire and a pre-employment assessment    Next Steps Successful applicants will create a job-specific Candidate Profile to answer job specific questions and/or complete a work sample exercise to showcase your skills for this role.  Employers use Candidate Profiles to anonymously* shortlist candidates   Candidates and employers will meet to discuss the role in more detail       *whenever possible   **Beware of scams and fraudulent job postings. Specialisterne only accepts applications through our careers page at https://specialisterne.applytojob.com/apply**

Full job record

Job ID1bf69f002782cf123a730ca32d422fb55ae68395
Org ID1f6b6ed0-8847-4c5c-8f27-e8e9a5862891
Source ID509263e7-7a5d-494b-a9d9-22d2099c525c
Board ID509263e7-7a5d-494b-a9d9-22d2099c525c
Providerjazzhr
Provider Job KeyfjwYa0ThpI
TitleClaims Client Services Representative - Neurodiversity Hiring Initiative
Normalized Title—
Statusactive
Activeyes
Location TextMississauga, Calgary, ON
Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryCanada
RegionON
CityCalgary
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://specialisterne.applytojob.com/apply/fjwYa0ThpI/Claims-Client-Services-Representative-Neurodiversity-Hiring-Initiative
Apply URLhttps://specialisterne.applytojob.com/apply/fjwYa0ThpI/Claims-Client-Services-Representative-Neurodiversity-Hiring-Initiative
First Seen At2026-06-06 10:37:11Z
Last Seen At2026-06-06 20:14:36Z
Last Checked At2026-06-06 20:14:36Z
Last Changed At2026-06-06 10:37:11Z
Inactive At—
Source Posted At2026-06-04 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=specialisterne/date=2026-06-06/2026-06-06T20-14-36-381Z-bc81ff99ca860be7b0cccbd58aa92e5c2b67565952ee829455b4eb1390c3c48b.json
Event Fields
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  "last_changed_at": "2026-06-06T10:37:11.361Z",
  "active_status": "active"
}
Parsed Structured
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    "country": "Canada",
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  "remote_policy": "hybrid",
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Extensions
{}
Native Structured
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  "detail": {
    "url": "https://specialisterne.applytojob.com/apply/jobs/details/fjwYa0ThpI?&",
    "heading": "Claims Client Services Representative - Neurodiversity Hiring Initiative",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://specialisterne.applytojob.com/apply/fjwYa0ThpI/Claims-Client-Services-Representative-Neurodiversity-Hiring-Initiative",
    "description_html": " <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:16pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#08266e;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Specialisterne is Recruiting!</span></span></span></span></span></span></p> <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#404040;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Specialisterne connects qualified </span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#404040;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">neurodivergent </span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#404040;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">candidates to employment opportunities in numerous industries and sectors in Canada and the US.</span></span></span></span></span></span></p> <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#404040;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">To be eligible to apply, you must have experienced barriers getting and/ or maintaining meaningful employment and you identify with one of the following: </span></span></span></span></span></span></p> <ul><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Autism (including Asperger’s and PDD-NOS)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Attention Deficit/Hyperactivity Disorder (ADHD) or Attention Deficit Disorder (ADD)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Learning Disability (e.g., dyslexia, dyscalculia, dysgraphia)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Intellectual Disability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Obsessive Compulsive Disorder (OCD)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Tourette Syndrome </span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employees hired through Specialisterne will be supported by a Specialisterne Workplace Support Specialist for their first twelve weeks on the job.</span></span></span></span></span></span></p><p></p><p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Specialisterne is proud to partner with Cooperators on a Neurodiversity Hiring Initiative.</span></span></span></span></span></span></p> <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#515151;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and investment products, services, and advice to build financial strength and security. With over $56 billion in assets under management, they provide financial solutions and security through property and casualty (P&C) insurance, life insurance, investment management, institutional asset management and brokerage operations. They are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.</span></span></span></span></span></span></p><p></p><p style=\"line-height:1.2;margin-left:-18px;margin-top:19px;margin-bottom:19px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#515151;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Applications must be submitted in full no later than June 30th</span></span></span></span></span></span></p> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Summary:</span></span></span></span></span></span></span></span></p> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Title: Claims Client Services Representative</span></span></span></span></span></span></p><p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employment Type: Full-Time</span></span></span></span></span></span></p><p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Hours: 36 hours per week</span></span></span></span></span></span></p><p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Location: Mississauga, ON and Calgary, AB, Hybrid (2 days per week in person)</span></span></span></span></span></span></p><p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Target Start Date: September 2026</span></span></span></span></span></span></p> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Essential Tasks - In this job, you will be: </span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responding to losses presented by insureds, determining the cause of loss, collecting claims details, setting up rentals or tows and providing information on next steps.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responding to client inquiries and counseling them on the different options available in reporting their claims.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Identifying claim scenarios that require further investigation and escalating as required.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Offering feedback to our leadership team on efficiencies for processes and procedures that will enhance the client experience.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-19px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>General Skills and Abilities - You:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Influence change and are committed to continuous improvement, in order to exceed client expectations.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leverage critical thinking skills to identify problems and proactively propose solutions.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Have strong communication skills that allow you to clearly convey messages.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Are an effective team player who shares knowledge to support your peers.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-19px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Digital/Technical Skills & Tools - You are:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Intermediate skill level with the Microsoft Suite of applications</span></span></span></span></span></span></li></ul> <div><table style=\"border:none;border-collapse:collapse;table-layout:fixed;width:624px;\"><colgroup><col></colgroup><tbody><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#d9d9d9;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;\"><p style=\"line-height:1.3800000000000001;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Required skill level*</span></span></span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Basic -  e.g., I can do this in simple situations with close or extensive guidance</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Basic to Intermediate</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Intermediate - e.g., I can do this in most situations, with occasional guidance</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Intermediate to expert</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Expert -  e.g., I can do this in exceptionally difficult situations with no guidance and I can be a key resource for others. </span></span></span></span></span></span></span></span></li></ul></td></tr></tbody></table></div> <p style=\"line-height:1.3800000000000001;margin-left:-19px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Education/Knowledge - You have:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A High School Diploma</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Sound knowledge of client service principles. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Obtained or are willing to work towards your provincial adjuster licenses and/or Chartered Insurance Professional (CIP) designation.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Nice to have (but not required):</span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Having a post-secondary diploma in Insurance is an asset.</span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Having contact centre experience, basic understanding of claims concepts and practices for auto and property insurance coverage is an asset.</span></span></span></span></span></span></li></ul></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Experience (Professional, Academic, Personal) - You:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Nice to have</span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">One year of customer service experience.</span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience working in a call center environment</span></span></span></span></span></span></li></ul></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Additional Information:</span></span></span></span></span></span></span></span></p> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Here’s how frequently the following types of communication and interaction are required to perform the job: </span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Oral communication: Constantly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Email communication: Hourly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Instant messaging: Constantly, Teams</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Telephone Communication: Constantly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Video communication: Weekly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interacting with supervisors: Weekly </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interacting with peers: Daily</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interacting with customers: Constantly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Selling or influencing others: N/a</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Training or teaching others: N/a</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.295;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Here’s what can employees find stressful about this job:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This role operates in a contact centre environment where a high level of audio and visual concentration is required for extended periods of time.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicating with and providing support for emotional clients</span></span></span></span></span></span></li></ul><p style=\"line-height:1.295;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Here’s what employees tend to find motivating/rewarding about this job:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Training and development opportunities to grow your career.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Flexible work options and paid time off to support your personal and family needs. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Paid volunteer days to give back to your community. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A comprehensive total rewards package, including competitive salary, bonus, pension and benefit</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Workplace Support:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Specialisterne and our employer partners are committed to providing inclusive onboarding experiences and supporting new employees as they learn on the job </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">All new hires continue to liaise with a Specialisterne Workplace Support Specialist for their first twelve weeks on the job</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>The Recruitment Process</span></span></span></span></span></span></span></span></p> <p style=\"line-height:1.2;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">To be considered for this position, you will:</span></span></span></span></span></span></p> <ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Complete a job application</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Join our talent pool (if you haven’t already) by completing an additional questionnaire and a pre-employment assessment </span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Next Steps </span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Successful applicants will create a job-specific Candidate Profile to answer job specific questions and/or complete a work sample exercise to showcase your skills for this role. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employers use Candidate Profiles to anonymously* shortlist candidates  </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Candidates and employers will meet to discuss the role in more detail    </span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*whenever possible </span></span></span></span></span></span></p><br> <p><strong>**Beware of scams and fraudulent job postings. Specialisterne only accepts applications through our careers page at https://specialisterne.applytojob.com/apply**</strong></p>",
    "description_text": "Specialisterne is Recruiting!\n  Specialisterne connects qualified neurodivergent candidates to employment opportunities in numerous industries and sectors in Canada and the US.\n  To be eligible to apply, you must have experienced barriers getting and/ or maintaining meaningful employment and you identify with one of the following:\n  Autism (including Asperger’s and PDD-NOS)\n Attention Deficit/Hyperactivity Disorder (ADHD) or Attention Deficit Disorder (ADD)\n Learning Disability (e.g., dyslexia, dyscalculia, dysgraphia)\n Intellectual Disability\n Obsessive Compulsive Disorder (OCD)\n Tourette Syndrome\n   Employees hired through Specialisterne will be supported by a Specialisterne Workplace Support Specialist for their first twelve weeks on the job.\n Specialisterne is proud to partner with Cooperators on a Neurodiversity Hiring Initiative.\n  As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and investment products, services, and advice to build financial strength and security. With over $56 billion in assets under management, they provide financial solutions and security through property and casualty (P&C) insurance, life insurance, investment management, institutional asset management and brokerage operations. They are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.\n Applications must be submitted in full no later than June 30th\n  Summary:\n  Title: Claims Client Services Representative\n Employment Type: Full-Time\n Hours: 36 hours per week\n Location: Mississauga, ON and Calgary, AB, Hybrid (2 days per week in person)\n Target Start Date: September 2026\n  Essential Tasks - In this job, you will be:\n Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.\n Responding to losses presented by insureds, determining the cause of loss, collecting claims details, setting up rentals or tows and providing information on next steps.\n Responding to client inquiries and counseling them on the different options available in reporting their claims.\n Identifying claim scenarios that require further investigation and escalating as required.\n Offering feedback to our leadership team on efficiencies for processes and procedures that will enhance the client experience.\n   General Skills and Abilities - You:\n Influence change and are committed to continuous improvement, in order to exceed client expectations.\n Leverage critical thinking skills to identify problems and proactively propose solutions.\n Have strong communication skills that allow you to clearly convey messages.\n Are an effective team player who shares knowledge to support your peers.\n   Digital/Technical Skills & Tools - You are:\n Intermediate skill level with the Microsoft Suite of applications\n   Required skill level*\n Basic -  e.g., I can do this in simple situations with close or extensive guidance\n Basic to Intermediate\n Intermediate - e.g., I can do this in most situations, with occasional guidance\n Intermediate to expert\n Expert -  e.g., I can do this in exceptionally difficult situations with no guidance and I can be a key resource for others.\n  Education/Knowledge - You have:\n A High School Diploma\n Sound knowledge of client service principles.\n Obtained or are willing to work towards your provincial adjuster licenses and/or Chartered Insurance Professional (CIP) designation.\n Nice to have (but not required): Having a post-secondary diploma in Insurance is an asset.\n Having contact centre experience, basic understanding of claims concepts and practices for auto and property insurance coverage is an asset.\n   Experience (Professional, Academic, Personal) - You:\n Nice to have One year of customer service experience.\n Experience working in a call center environment\n   Additional Information:\n  Here’s how frequently the following types of communication and interaction are required to perform the job:\n Oral communication: Constantly\n Email communication: Hourly\n Instant messaging: Constantly, Teams\n Telephone Communication: Constantly\n Video communication: Weekly\n Interacting with supervisors: Weekly\n Interacting with peers: Daily\n Interacting with customers: Constantly\n Selling or influencing others: N/a\n Training or teaching others: N/a\n   Here’s what can employees find stressful about this job:\n This role operates in a contact centre environment where a high level of audio and visual concentration is required for extended periods of time.\n Communicating with and providing support for emotional clients\n Here’s what employees tend to find motivating/rewarding about this job:\n Training and development opportunities to grow your career.\n Flexible work options and paid time off to support your personal and family needs.\n A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.\n Paid volunteer days to give back to your community.\n A comprehensive total rewards package, including competitive salary, bonus, pension and benefit\n   Workplace Support:\n Specialisterne and our employer partners are committed to providing inclusive onboarding experiences and supporting new employees as they learn on the job\n All new hires continue to liaise with a Specialisterne Workplace Support Specialist for their first twelve weeks on the job\n   The Recruitment Process\n  To be considered for this position, you will:\n  Complete a job application\n Join our talent pool (if you haven’t already) by completing an additional questionnaire and a pre-employment assessment\n   Next Steps\n Successful applicants will create a job-specific Candidate Profile to answer job specific questions and/or complete a work sample exercise to showcase your skills for this role.\n Employers use Candidate Profiles to anonymously* shortlist candidates\n Candidates and employers will meet to discuss the role in more detail\n   *whenever possible\n  **Beware of scams and fraudulent job postings. Specialisterne only accepts applications through our careers page at https://specialisterne.applytojob.com/apply**",
    "jsonld_jobposting": {
      "url": "https://specialisterne.applytojob.com/apply/fjwYa0ThpI/Claims-Client-Services-Representative-Neurodiversity-Hiring-Initiative",
      "@type": "JobPosting",
      "title": "Claims Client Services Representative - Neurodiversity Hiring Initiative",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-04",
      "description": " <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:16pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#08266e;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Specialisterne is Recruiting!</span></span></span></span></span></span></p> <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#404040;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Specialisterne connects qualified </span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#404040;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">neurodivergent </span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#404040;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">candidates to employment opportunities in numerous industries and sectors in Canada and the US.</span></span></span></span></span></span></p> <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#404040;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">To be eligible to apply, you must have experienced barriers getting and/ or maintaining meaningful employment and you identify with one of the following: </span></span></span></span></span></span></p> <ul><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Autism (including Asperger’s and PDD-NOS)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Attention Deficit/Hyperactivity Disorder (ADHD) or Attention Deficit Disorder (ADD)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Learning Disability (e.g., dyslexia, dyscalculia, dysgraphia)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Intellectual Disability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Obsessive Compulsive Disorder (OCD)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Tourette Syndrome </span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employees hired through Specialisterne will be supported by a Specialisterne Workplace Support Specialist for their first twelve weeks on the job.</span></span></span></span></span></span></p><p></p><p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#595959;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Specialisterne is proud to partner with Cooperators on a Neurodiversity Hiring Initiative.</span></span></span></span></span></span></p> <p style=\"line-height:1.2;margin-left:-18px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#515151;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and investment products, services, and advice to build financial strength and security. With over $56 billion in assets under management, they provide financial solutions and security through property and casualty (P&C) insurance, life insurance, investment management, institutional asset management and brokerage operations. They are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.</span></span></span></span></span></span></p><p></p><p style=\"line-height:1.2;margin-left:-18px;margin-top:19px;margin-bottom:19px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#515151;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Applications must be submitted in full no later than June 30th</span></span></span></span></span></span></p> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Summary:</span></span></span></span></span></span></span></span></p> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Title: Claims Client Services Representative</span></span></span></span></span></span></p><p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employment Type: Full-Time</span></span></span></span></span></span></p><p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Hours: 36 hours per week</span></span></span></span></span></span></p><p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Location: Mississauga, ON and Calgary, AB, Hybrid (2 days per week in person)</span></span></span></span></span></span></p><p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Target Start Date: September 2026</span></span></span></span></span></span></p> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Essential Tasks - In this job, you will be: </span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responding to losses presented by insureds, determining the cause of loss, collecting claims details, setting up rentals or tows and providing information on next steps.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responding to client inquiries and counseling them on the different options available in reporting their claims.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Identifying claim scenarios that require further investigation and escalating as required.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Offering feedback to our leadership team on efficiencies for processes and procedures that will enhance the client experience.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-19px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>General Skills and Abilities - You:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Influence change and are committed to continuous improvement, in order to exceed client expectations.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leverage critical thinking skills to identify problems and proactively propose solutions.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Have strong communication skills that allow you to clearly convey messages.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Are an effective team player who shares knowledge to support your peers.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-19px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Digital/Technical Skills & Tools - You are:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Intermediate skill level with the Microsoft Suite of applications</span></span></span></span></span></span></li></ul> <div><table style=\"border:none;border-collapse:collapse;table-layout:fixed;width:624px;\"><colgroup><col></colgroup><tbody><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#d9d9d9;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;\"><p style=\"line-height:1.3800000000000001;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Required skill level*</span></span></span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Basic -  e.g., I can do this in simple situations with close or extensive guidance</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Basic to Intermediate</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Intermediate - e.g., I can do this in most situations, with occasional guidance</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Intermediate to expert</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Expert -  e.g., I can do this in exceptionally difficult situations with no guidance and I can be a key resource for others. </span></span></span></span></span></span></span></span></li></ul></td></tr></tbody></table></div> <p style=\"line-height:1.3800000000000001;margin-left:-19px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Education/Knowledge - You have:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A High School Diploma</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Sound knowledge of client service principles. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Obtained or are willing to work towards your provincial adjuster licenses and/or Chartered Insurance Professional (CIP) designation.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Nice to have (but not required):</span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Having a post-secondary diploma in Insurance is an asset.</span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Having contact centre experience, basic understanding of claims concepts and practices for auto and property insurance coverage is an asset.</span></span></span></span></span></span></li></ul></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Experience (Professional, Academic, Personal) - You:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Nice to have</span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">One year of customer service experience.</span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience working in a call center environment</span></span></span></span></span></span></li></ul></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Additional Information:</span></span></span></span></span></span></span></span></p> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Here’s how frequently the following types of communication and interaction are required to perform the job: </span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Oral communication: Constantly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Email communication: Hourly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Instant messaging: Constantly, Teams</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Telephone Communication: Constantly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Video communication: Weekly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interacting with supervisors: Weekly </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interacting with peers: Daily</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interacting with customers: Constantly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Selling or influencing others: N/a</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Training or teaching others: N/a</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.295;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Here’s what can employees find stressful about this job:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This role operates in a contact centre environment where a high level of audio and visual concentration is required for extended periods of time.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicating with and providing support for emotional clients</span></span></span></span></span></span></li></ul><p style=\"line-height:1.295;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Here’s what employees tend to find motivating/rewarding about this job:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Training and development opportunities to grow your career.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Flexible work options and paid time off to support your personal and family needs. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Paid volunteer days to give back to your community. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A comprehensive total rewards package, including competitive salary, bonus, pension and benefit</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.3800000000000001;margin-left:-18px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Workplace Support:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Specialisterne and our employer partners are committed to providing inclusive onboarding experiences and supporting new employees as they learn on the job </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">All new hires continue to liaise with a Specialisterne Workplace Support Specialist for their first twelve weeks on the job</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>The Recruitment Process</span></span></span></span></span></span></span></span></p> <p style=\"line-height:1.2;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">To be considered for this position, you will:</span></span></span></span></span></span></p> <ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Complete a job application</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Join our talent pool (if you haven’t already) by completing an additional questionnaire and a pre-employment assessment </span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Next Steps </span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Successful applicants will create a job-specific Candidate Profile to answer job specific questions and/or complete a work sample exercise to showcase your skills for this role. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employers use Candidate Profiles to anonymously* shortlist candidates  </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Candidates and employers will meet to discuss the role in more detail    </span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Montserrat, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*whenever possible </span></span></span></span></span></span></p><br> <p><strong>**Beware of scams and fraudulent job postings. Specialisterne only accepts applications through our careers page at https://specialisterne.applytojob.com/apply**</strong></p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "",
          "addressRegion": "ON",
          "addressLocality": "Mississauga, Calgary"
        }
      },
      "validThrough": "2026-09-02",
      "uniqueJobCode": "job_20260603172845_QCXZQQBK6KQFO9LR",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20211210144821_1MZRLEFZBUN6NDTD/logos/20211217220246_Logo_Tagline_2021_edited.jpg",
        "name": "Specialisterne",
        "@type": "Organization",
        "sameAs": "https://www.us.specialisterne.com/"
      },
      "experienceRequirements": "Entry Level"
    }
  },
  "list_job": {
    "id": "fjwYa0ThpI",
    "title": "Claims Client Services Representative - Neurodiversity Hiring Initiative",
    "detailUrl": "https://specialisterne.applytojob.com/apply/jobs/details/fjwYa0ThpI?&"
  },
  "detail_errors": []
}
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