People Manager, Field Operations

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  "source_hash": "c9f7e88c2d285e75b4b0de213c8f9a6f1e9319401680811274ddb7a17e77ca31",
  "last_changed_at": "2026-06-04T11:29:20.134Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Miami, FL",
    "city": "Miami",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:59:12.421Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Miami, FL",
      "city": "Miami",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Responsibilities",
      "content": "<div>\n\n<li><span style=\"font-size: 11pt;\">Serve as the primary People contact for front-line/property teams across multiple U.S. locations, driving both people and business outcomes</span></li>\n<li><span style=\"font-size: 11pt;\">Build deep, trusted relationships with on-site leaders and teams through consistent in-person engagement and visibility</span></li>\n<li><span style=\"font-size: 11pt;\">Own and lead employee relations end-to-end, including complex investigations, conflict resolution, and risk mitigation with sound judgment and business alignment</span></li>\n<li><span style=\"font-size: 11pt;\">Act as a coach and thought partner to front-line/property leaders, elevating their ability to manage performance, drive accountability, and lead high-performing teams</span></li>\n<li><span style=\"font-size: 11pt;\">Drive performance management at scale, ensuring clear expectations, consistent feedback, and strong follow-through across properties</span></li>\n<li><span style=\"font-size: 11pt;\">Step into operational environments when needed to observe, assess, and directly support teams in improving execution, structure, and team effectiveness</span></li>\n<li><span style=\"font-size: 11pt;\">Lead and execute key People initiatives (onboarding, training, engagement, retention strategies), while continuously identifying opportunities for improvement</span></li>\n<li><span style=\"font-size: 11pt;\">Own onboarding strategy and execution for all front-line/property employees, ensuring new hires ramp quickly and are set up for success from Day 1</span></li>\n<li><span style=\"font-size: 11pt;\">Ensure full compliance with federal, state, and local employment laws, while balancing risk with practical business needs</span></li>\n<li><span style=\"font-size: 11pt;\">Partner cross-functionally with Recruiting, Payroll, and Operations to drive alignment and seamless execution across the employee lifecycle</span></li>\n<li><span style=\"font-size: 11pt;\">Analyze trends across properties (turnover, engagement, performance) and proactively translate insights into action plans</span></li>\n<li><span style=\"font-size: 11pt;\">Reinforce and operationalize company culture, values, and service standards across all teams</span></li>\n\n</div>"
    },
    {
      "text": "Ideal Background",
      "content": "\n<li><span style=\"font-size: 11pt;\">5+ years of progressive HR/People experience, with a strong emphasis on multi-site, hospitality, property management, or field-based environments</span></li>\n<li><span style=\"font-size: 11pt;\">This role requires 5 days per week on-site across our properties, with travel between locations as needed.</span></li>\n<li><span style=\"font-size: 11pt;\">Availability and responsiveness to HR matters outside of standard business hours — our properties run 24/7 and on-site teams need a reliable point of contact when issues arise</span></li>\n<li><span style=\"font-size: 11pt;\">Willingness and ability to travel out of state as we grow into new markets.</span></li>\n<li><span style=\"font-size: 11pt;\">Proven ability to operate autonomously and lead beyond scope, taking ownership of both people and operational challenges</span></li>\n<li><span style=\"font-size: 11pt;\">Deep expertise in employee relations, including complex investigations and high-stakes decision-making</span></li>\n<li><span style=\"font-size: 11pt;\">Demonstrated experience coaching and influencing front-line and mid-level leaders</span></li>\n<li><span style=\"font-size: 11pt;\">Comfortable in fast-paced, high-growth environments with shifting priorities</span></li>\n<li><span style=\"font-size: 11pt;\">Strong knowledge of multi-state employment laws and best practices</span></li>\n<li><span style=\"font-size: 11pt;\">Excellent communication skills with a direct, confident, and solutions-oriented approach</span></li>\n<li><span style=\"font-size: 11pt;\">Highly organized with strong execution and follow-through</span></li>\n\n<div><strong><span style=\"font-size: 11pt;\">Bilingual fluency in English and Spanish is required.</span></strong></div>"
    },
    {
      "text": "What Success Looks Like",
      "content": "<div>\n\n<li><span style=\"font-size: 11pt;\">Trusted partner to property leaders, with strong credibility and influence across teams</span></li>\n<li><span style=\"font-size: 11pt;\">Proactive ownership of challenges, problems are identified early and solved effectively</span></li>\n<li><span style=\"font-size: 11pt;\">Improved team performance through stronger leadership, accountability, and structure</span></li>\n<li><span style=\"font-size: 11pt;\">Consistent, compliant, and high-quality handling of employee relations matters</span></li>\n<li><span style=\"font-size: 11pt;\">Faster onboarding ramp and increased new hire success</span></li>\n<li><span style=\"font-size: 11pt;\">Increased manager capability in handling people and performance challenges independently</span></li>\n<li><span style=\"font-size: 11pt;\">Positive impact on engagement, retention, and overall team culture</span></li>\n<li><span style=\"font-size: 11pt;\">Ability to step into ambiguity, take control, and drive results without needing direction</span></li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1776967546365,
  "updatedAt": null,
  "categories": {
    "team": "People",
    "location": "Miami, FL",
    "commitment": "Salaried, full-time",
    "department": "Shared Services",
    "allLocations": [
      "Miami, FL"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}