Data & Analytics Manager

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">350.org is looking for a Data &amp; Analytics Manager to lead the organization-wide data strategy, leading the management of 350’s data reporting tools and CRM - from data modelling and governance to dashboarding and self-serve reporting. Supporting the creation of organizational KPIs and measurement frameworks, maintaining data quality, privacy, and security and delivering clear, actionable reporting that drives decisions. </span></p>\n<p><br><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">About 350.org </span></p>\n<p><span style=\"color: #2a2e2f; font-family: Arial,sans-serif; font-size: 10pt\">350’s mission is to keep carbon in our atmosphere to a safe level, below 350 parts per million. We do this by mobilizing ordinary people to campaign for universal access to clean energy and an end to fossil fuels. Our campaigns are rooted in local organizing, so that while achieving measurable reductions in fossil fuel emissions we also build the power and potential of the climate movement for yet more impact to come</span><span style=\"color: #444746; font-family: Arial,sans-serif; font-size: 10pt\">.</span><a href=\"https://350.org/about/#values\" target=\"_blank\" rel=\"noopener noreferrer\"><br><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The values that guide and drive our work are listed here. </span></a></p>\n<p><br><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\">350.org is an equal opportunity employer. </span><span style=\"color: #2a2e2f; font-family: Arial,sans-serif; font-size: 10pt\">350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice. </span></p>\n<p><br><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">About the Data &amp; Analytics Manager</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">350’s mission is to keep carbon in our atmosphere to a safe level, below 350 parts per million. We do this by mobilizing ordinary people to campaign for universal access to clean energy and an end to fossil fuels. Our campaigns are rooted in local organizing, so that while achieving measurable reductions in fossil fuel emissions, we also build the power and potential of the climate movement for yet more impact to come. </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The Data &amp; Analytics Manager leads the organization-wide data strategy, leading the management of 350’s data reporting tools and CRM - from data modelling and governance to dashboarding and self-serve reporting. </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The role will champion an organization-wide data culture - building shared understanding of the value of data, embedding good practice, and fostering confident use across teams. Working closely with staff at all levels, including the Senior Leadership Team, they will enable evidence-based planning and review, align data priorities to strategic goals, and ensure clear data governance and accountability.  They will coordinate internal stakeholders and external vendors to maintain a reliable, scalable data and analytics infrastructure that supports teams to be data-driven.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Duties and Responsibilities:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Leads 350’s data strategy and governance, supporting the creation of organization-level KPIs and measurement frameworks, in partnership with staff across the organization.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Drives an organization-wide data culture, building shared understanding of data value, embeds good practice, and works with staff at all levels - including the Senior Leadership Team - so planning and decision making is evidence-based.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Owns and develops 350's BigQuery data warehouse: designs and maintains data models, optimizes query performance, manages access controls, and ensures the warehouse serves as the reliable foundation for all organizational reporting.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Leads BI and reporting work: builds and maintains Metabase dashboards, manages ELT pipelines and data transformations feeding from BigQuery, governs user permissions, and ensures datasets are reliable, well-documented, and accessible for self-serve reporting across the organization.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Owns the strategic roadmap and technical architecture of Salesforce, defining data governance, security, and quality standards while leading user adoption and change management efforts.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Develops dashboards, including visualizations, tailored to support data-driven decision-making for staff at all levels.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Supports the Organisational Processes Team in maintaining accessible, up-to-date information on performance trends, campaign strategies, milestones, and progress.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Designs and oversees tagging and tracking protocols to enable detailed segmentation and bespoke UX for supporters.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Co-leads data privacy, security, and compliance for supporter data (GDPR and other relevant regulations): defines retention rules, access controls and incident response.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Develop and implement data hygiene protocols, initiating and supervising data clean-up projects.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Manages external vendors, from scoping to delivery oversight and ongoing performance management.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Line manages the Senior Data Specialist and Senior CRM Specialists and fosters a collaborative, results-driven, and healthy team environment.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Other duties as assigned.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Required Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At least 6 years of experience leading organization-wide data strategy.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Exceptional communication and culture-building skills - able to drive an organization-wide data culture and work confidently with staff at all levels, including the Senior Leadership Team.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At least 6 years’ hands-on implementation (Data warehouse/ELT, reporting/BI, CRM), including governance, privacy, and systems integration.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong hands-on experience with Google BigQuery, including data modelling, cost management, and access control.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in managing data visualization platforms such as Metabase.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in managing Salesforce or similar CRM system.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Advanced SQL skills with hands-on experience writing and optimizing queries, including working with nested/repeated fields, partitioned tables, and cost-efficient query design</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong experience managing complex projects related to data integration, synchronization, and/or warehousing.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Knowledge of statistical concepts, such as significance, sample size, confidence intervals, etc.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Knowledge of data privacy and security best practices.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Excellent team leadership skills.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Excellent skills in stakeholder alignment, prioritization, and facilitation</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Excellent organizational abilities, including leading diverse groups, managing priorities across teams, and driving collaboration across time zones and cultures.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience of budget management for cloud data platforms and vendor contracts.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Preferred Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Knowledge of one or more: ActionKit, ActionNetwork, Control Shift Labs</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience of digital fundraising platforms such as  Fundraise Up.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with international data regulations and cross-border data considerations, reflecting 350’s global work.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience migrating organizations between technical platforms or consolidating tool ecosystems while maintaining data integrity and minimizing disruption.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Change management experience - helping staff adopt new systems or adapt to evolving digital workflows.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with distributed, online campaigning organizations.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Knowledgeable about email deliverability principles.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Work Environment:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> This role is home-based, although the role-holder is expected to participate in external meetings, events, and campaign activities. Ability to maintain a healthy work/life balance in fast-paced, high-pressure working environments.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">We value team members who:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Take initiative and are accountable for their work.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Communicate effectively and respectfully.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Collaborate well with others and contribute to a positive team environment.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Adapt quickly to change and are eager to learn.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Uphold professionalism, integrity, and ethical standards.</span><br></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Travel:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> May occasionally travel from time to time (domestic and international).</span><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Position Type: full-time (36 hours per week)</span><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Application Deadline:  </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This job is open until filled, or the hiring manager determines that they can no longer accept applications. </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Compensation: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Salary tier 3.3  and the salary<span style=\"font-family: helvetica; font-size: 10pt\">. <span style=\"font-family: arial, helvetica, sans-serif\">Country-specific annual gross salaries can be found</span> <a href=\"https://drive.google.com/file/d/1azd06OTFIoibsWfr5HBef6_OvhC49EgE/view?usp=sharing\" target=\"_blank\" rel=\"noopener noreferrer\">here</a>.</span></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Benefits</span><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">:</span><br><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">In addition to a fully remote, 36-hour work week and two all-staff breaks per year, we offer a suite of comprehensive benefits - details depend on the location of the role, but we generally aim for employees to receive high-quality health insurance and retirement planning benefits in their respective location.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">In the United States, as a 501(c)(3) nonprofit, our employees are eligible to participate in the</span><a href=\"https://studentaid.gov/pslf/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Federal Public Service Loan Forgiveness (PSLF) Program</span></a><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Location: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Remote within the countries 350.org currently operates. Current countries are: Australia, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Philippines, Senegal, Singapore, South Africa, Sweden, United Kingdom</span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"color: #1d1c1d; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over sponsorship of an employment visa at this time.</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">--</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">If you have suggestions for us on how to do this better, we really value your input and strongly encourage you to write to us at </span><span style=\"color: #1155cc; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: underline\">[email protected]</span><br><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">with the subject line ‘Hiring Feedback’.</span></p>\n<p><br></p>",
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