CNC Field Service Engineer / Technician (homed-based)

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  "active_status": "active"
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  "location": {
    "raw": "Chicago, USA",
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    "country": "United States",
    "is_remote": true,
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{
  "id": "2458598",
  "name": "CNC Field Service Engineer / Technician (homed-based)",
  "office": "Chicago, USA",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2025-12-11T11:22:03+00:00",
  "seniority": "experienced",
  "department": "Kern Precision Inc.",
  "occupation": "technical_customer_service",
  "subcompany": "Kern Microtechnik GmbH",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "Your mission",
      "value": "<span style=\"color:rgb(90,90,90);font-size:15px;font-style:normal;font-weight:400;text-align:left;text-transform:none;background-color:rgb(255,255,255);display:inline;\">We are seeking a skilled and motivated Field Service Engineer with expertise in CNC machinery to join our service team. In this role, you will be responsible for installing, maintaining, diagnosing, and repairing CNC machines at customer sites across the Chicago area and the U.S. West Coast - home-based position. You’ll be the face of our company in the field, ensuring customer satisfaction and optimal machine performance.</span><span style=\"font-size:15px;\"><br><br></span><ul style=\"margin:0px;padding:0px;list-style-type:disc;color:rgb(90,90,90);font-family:72, 72full, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-weight:400;text-align:left;text-transform:none;background-color:rgb(255,255,255);\"><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Diagnose and repair electrical, mechanical, hydraulic, and pneumatic issues on CNC machines and automation systems on-site across West Coast in a timely and efficient manner</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Install, commission, and test CNC machines and associated automation equipment at customer facilities</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Perform preventive maintenance to ensure optimal machine performance, minimize downtime, and maximize productivity</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Conduct machine demonstrations and provide technical expertise during customer visits</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Accurately document all service activities, including parts used, labor time, and any technical issues encountered</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Provide remote and telephone support to customers for troubleshooting and technical guidance</li></ul>"
    },
    {
      "name": "Your profile",
      "value": "<ul style=\"margin:0px;padding:0px;list-style-type:disc;color:rgb(90,90,90);font-family:72, 72full, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-weight:400;text-align:left;text-transform:none;background-color:rgb(255,255,255);\"><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">min. 3-5 years experience as a Field Service Engineer/Technician in the CNC or machine tool industry</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Strong skills in diagnosing electrical, mechanical, hydraulic, pneumatic, PLC, and CNC issues</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Solid CNC milling knowledge; Heidenhain experience is a plus</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Ability to read technical manuals, schematics, and engineering drawings</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Valid driver’s license, clean driving record, and ability to travel up to 75% domestically</li></ul>"
    },
    {
      "name": "Why us?",
      "value": "<ul style=\"margin:0px;padding:0px;list-style-type:disc;color:rgb(90,90,90);font-family:72, 72full, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-weight:400;text-align:left;text-transform:none;background-color:rgb(255,255,255);\"><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Health and dental insurance</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">401k with company match</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Paid time off and paid holidays</li><li style=\"margin:0px 0px 0px 2em;padding:0px;font-size:15px;\">Company cell phone and laptop</li></ul>"
    }
  ],
  "occupationCategory": "customer_support_and_client_care",
  "recruitingCategory": "Festangestellte"
}