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Transport Relations Manager

Shugulika · Dar es Salaam, Dar es Salaam, Tanzania · Active · Zoho Recruit

Job facts

FieldValue
CompanyShugulika
TitleTransport Relations Manager
Normalized title-
Department / teamTransportation
LocationDar es Salaam, Dar es Salaam, Tanzania
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerZoho Recruit
Posted / first seen2026-01-19 / 2026-06-05
Changed / last seen2026-06-05 / 2026-06-21

Related slices

PageWhat it containsOpen
Company jobsActive postings from Shugulika.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Zoho Recruit.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dar es Salaam.Open
Department jobsActive postings in Transportation.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyShugulika
Source489a5000-6237-4f8e-b765-845493bbcb8c
ATS providerZoho Recruit

Description

Job Summary Our client, who is in the logistics, clearing, and forwarding industry, is seeking a Transport Relations Manager (TRM) to join their operations team in Dar Es Salaam. The Transport Relations Manager will be responsible for managing and strengthening relationships with transporters, ensuring efficient, compliant, and reliable transportation services. This role is central to coordinating daily logistics activities, monitoring transporter performance, resolving operational issues, and driving continuous improvement to uphold high service standards across all transport operations. Responsibilities Develop and maintain strong, professional relationships with transporters and logistics partners to ensure long-term collaboration and service reliability. Negotiate, manage, and review transporter contracts to secure favourable terms while maintaining service quality and compliance. Monitor daily shipment movements, providing timely updates to management and operations teams on border status, transit progress, and delivery milestones. Coordinate loading and offloading processes, ensuring the availability of suitable trucks to meet allocation requirements. Track transporter performance using defined KPIs, including on-time delivery, safety compliance, vehicle condition, and service efficiency. Prepare and share regular performance reports, including daily tracking updates, weekly transporter performance summaries, and monthly performance analysis reports. Act as the primary point of contact for transporters, drivers, border agents, and branch managers to facilitate effective communication and issue resolution. Handle pre- and post-loading amendments, ensuring any related charges are processed and settled in a timely manner. Address and resolve transporter complaints, disputes, accidents, breakdowns, or incidents, escalating critical matters to management as required. Ensure all transporter documentation is received, reviewed, and compliant with legal, regulatory, customs, and company requirements. Maintain accurate records of all local and transit shipments, including tracking data, delivery confirmations, and invoices. Identify cost-saving opportunities and work with transporters to optimize costs while maintaining operational efficiency and service standards. Provide regular training and guidance to transporters on system usage, updates, and performance expectations. Source, evaluate, and onboard new transporters, while reviewing fleet performance and removing consistently underperforming trucks from the system. Support continuous improvement initiatives by analysing performance data, identifying trends, and recommending operational enhancements. Ensure full adherence to company policies, procedures, and regulatory requirements always. Perform any other duties assigned by management in support of operational objectives. Requirements Bachelor’s Degree or Diploma in Logistics, Clearing and Forwarding, Transport Management, Procurement Management, or a related field from a recognized institution. A minimum of 3–4 years’ experience working in the logistics, transport, or clearing and forwarding industry. Strong working knowledge of Microsoft Office (Office 365). Understanding of TRA and port systems is an added advantage. Experience with ERP systems or web-based logistics applications is an added advantage. Excellent communication and interpersonal skills, with strong proficiency in English. Strong planning, organization, time management, and problem-solving skills. Ability to analyze data, prepare detailed operational reports, and handle numerical and computational tasks accurately. Diplomatic, resilient, and able to work effectively under pressure in a fast-paced operational environment.

Full job record

Job ID1bb9b4ea54640e1bca56aec54705d497eaa26606
Org ID7deac28f-fbed-4260-8f94-df747a6dabd3
Source ID489a5000-6237-4f8e-b765-845493bbcb8c
Board ID489a5000-6237-4f8e-b765-845493bbcb8c
Providerzoho_recruit
Provider Job Key497983000052886087
TitleTransport Relations Manager
Normalized Title
Statusactive
Activeyes
Location TextDar es Salaam, Dar es Salaam, Tanzania
DepartmentTransportation
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryTanzania
RegionDar es Salaam
CityDar es Salaam
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000052886087
Apply URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000052886087
First Seen At2026-06-05 03:14:47Z
Last Seen At2026-06-21 14:33:16Z
Last Checked At2026-06-21 14:33:16Z
Last Changed At2026-06-05 03:14:47Z
Inactive At
Source Posted At2026-01-19 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=zoho_recruit/board=shugulika.zohorecruit.com/date=2026-06-21/2026-06-21T14-33-14-987Z-3e619d896d4a9d97922ef99ff122329a7e68b0d649fa53399f41dd41e5d03b87.json
Event Fields
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  "last_changed_at": "2026-06-05T03:14:47.559Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
{
  "id": "497983000052886087",
  "City": "Dar es Salaam",
  "State": "Dar es Salaam",
  "Country": "Tanzania",
  "Publish": true,
  "Currency": "TZS",
  "Industry": "Transportation",
  "Job_Type": "Full time",
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  "Remote_Job": false,
  "Date_Opened": "2026-01-19",
  "Posting_Title": "Transport Relations Manager",
  "Job_Description": "Job Summary Our client, who is in the logistics, clearing, and forwarding industry, is seeking a Transport Relations Manager (TRM) to join their operations team in Dar Es Salaam. The Transport Relations Manager will be responsible for managing and strengthening relationships with transporters, ensuring efficient, compliant, and reliable transportation services. This role is central to coordinating daily logistics activities, monitoring transporter performance, resolving operational issues, and driving continuous improvement to uphold high service standards across all transport operations. Responsibilities Develop and maintain strong, professional relationships with transporters and logistics partners to ensure long-term collaboration and service reliability. Negotiate, manage, and review transporter contracts to secure favourable terms while maintaining service quality and compliance. Monitor daily shipment movements, providing timely updates to management and operations teams on border status, transit progress, and delivery milestones. Coordinate loading and offloading processes, ensuring the availability of suitable trucks to meet allocation requirements. Track transporter performance using defined KPIs, including on-time delivery, safety compliance, vehicle condition, and service efficiency. Prepare and share regular performance reports, including daily tracking updates, weekly transporter performance summaries, and monthly performance analysis reports. Act as the primary point of contact for transporters, drivers, border agents, and branch managers to facilitate effective communication and issue resolution. Handle pre- and post-loading amendments, ensuring any related charges are processed and settled in a timely manner. Address and resolve transporter complaints, disputes, accidents, breakdowns, or incidents, escalating critical matters to management as required. Ensure all transporter documentation is received, reviewed, and compliant with legal, regulatory, customs, and company requirements. Maintain accurate records of all local and transit shipments, including tracking data, delivery confirmations, and invoices. Identify cost-saving opportunities and work with transporters to optimize costs while maintaining operational efficiency and service standards. Provide regular training and guidance to transporters on system usage, updates, and performance expectations. Source, evaluate, and onboard new transporters, while reviewing fleet performance and removing consistently underperforming trucks from the system. Support continuous improvement initiatives by analysing performance data, identifying trends, and recommending operational enhancements. Ensure full adherence to company policies, procedures, and regulatory requirements always. Perform any other duties assigned by management in support of operational objectives. Requirements Bachelor’s Degree or Diploma in Logistics, Clearing and Forwarding, Transport Management, Procurement Management, or a related field from a recognized institution. A minimum of 3–4 years’ experience working in the logistics, transport, or clearing and forwarding industry. Strong working knowledge of Microsoft Office (Office 365). Understanding of TRA and port systems is an added advantage. Experience with ERP systems or web-based logistics applications is an added advantage. Excellent communication and interpersonal skills, with strong proficiency in English. Strong planning, organization, time management, and problem-solving skills. Ability to analyze data, prepare detailed operational reports, and handle numerical and computational tasks accurately. Diplomatic, resilient, and able to work effectively under pressure in a fast-paced operational environment.",
  "Work_Experience": "3-5 years",
  "Job_Opening_Name": "Transport Relations Manager",
  "Keep_on_Career_Site": false
}
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