Home › Companies › nesto › Représentant bilingue au service à la clientèle / Bilingual Customer Service Representative
Représentant bilingue au service à la clientèle / Bilingual Customer Service Representative
Nesto · Canada · Remote · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Nesto |
| Title | Représentant bilingue au service à la clientèle / Bilingual Customer Service Representative |
| Normalized title | - |
| Department / team | Résidentiel - Residential |
| Location | Canada |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Nesto. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Résidentiel - Residential. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Nesto |
| Source | 33367bd8-12ef-4e15-9222-3678bc4ebed7 |
| ATS provider | Rippling ATS |
Description
company
English description follows
Notre mission est d'offrir une expérience de financement immobilier positive, responsabilisante et transparente, simple du début à la fin. Notre équipe est composée d'experts en technologie qualifiés, de spécialistes hypothécaires attentionnés et d'une équipe marketing diversifiée, tous travaillant ensemble pour mener le changement dans l'industrie hypothécaire.
Chez nesto, nous sommes fiers de :
L’appréciation de nos clients : Ils adorent notre expérience de financement hypothécaire positive, responsabilisante et transparente. Nos avis Google : Notre note de 4,5 étoiles parle d'elle-même ! Nos distinctions : Nous avons remporté le prix de Prêteur de l'année de la CLA en 2023 et 2024, reconnaissant notre excellence dans les services de prêt. Notre certification B Corp : Elle souligne notre dévouement à avoir un impact positif sur notre société et notre planète. Notre équipe : Hautement qualifiée, diversifiée et collaborative, elle rend tout possible ! Notre plateforme Mortgage Cloud : Elle offre aux institutions financières un accès complet à la technologie exclusive de nesto, permettant une meilleure expérience client, du début à la fin.
Alimentez votre passion pour le service dans un environnement hypothécaire dynamique axé sur le travail d'équipe et l'excellence. Vous agirez en tant qu'expert de première ligne, gérant divers flux de communication pour offrir l'expérience de haute qualité que nos clients méritent.
Rôles et responsabilités :
Esprit « le service d’abord » : Cultiver des relations positives en offrant un soutien clair, utile et professionnel pour chaque demande client. Protocoles de sécurité : Protéger la confidentialité des clients en suivant avec diligence les étapes de vérification d'identité et les directives de confidentialité. Précision technique : Apprendre et appliquer les connaissances des produits hypothécaires pour traiter les mises à jour de comptes et les transactions dans les délais de l'équipe. Documentation détaillée : Maintenir des normes élevées d'intégrité des données en enregistrant des notes complètes et professionnelles dans chaque dossier client. Accompagnement numérique : Présenter aux clients les avantages de notre portail en ligne, en les aidant pour l'inscription et le dépannage de base. Soutien unifié : Contribuer au succès de l'équipe par le respect rigoureux des horaires et des transferts fluides vers les départements spécialisés.
Compétences et qualifications :
Une (1) année d'expérience en administration de prêts hypothécaires résidentiels, en services financiers ou en centres d'appels. Bilinguisme (français/anglais) à l'oral. Professionnalisme inébranlable et intelligence émotionnelle, particulièrement lors de situations de haute pression ou d'interactions clients complexes. Compétences organisationnelles exceptionnelles et souci du détail, avec la capacité de gérer plusieurs tâches et de respecter des délais serrés. Une mentalité axée sur la résolution complète, garantissant qu'aucun problème client ne reste en suspens ou ne soit oublié. Maîtrise démontrée de Microsoft Excel.
Ce que nous offrons :
Contribuez directement à façonner l'expérience qui modernise l'industrie hypothécaire canadienne. Profitez du programme d'hypothèque pour employés de nesto, offrant les meilleurs taux préférentiels exclusifs. Bénéficiez d'une politique de congés généreuse incluant 4 semaines de vacances par an. Profitez d'un régime d'avantages sociaux haut de gamme entièrement payé par nesto, incluant un régime d'assurance de premier ordre et un accès illimité à la télémédecine et aux services de santé mentale. Accès à un budget annuel pour la santé et le mieux-être. Nous possédons de magnifiques bureaux à travers le Canada pour ceux qui souhaitent collaborer en personne.
Diversité et Inclusion
Chez nesto, nous croyons que la créativité et la collaboration découlent d'une équipe diversifiée. Nous nous engageons à favoriser une culture de diversité, d'équité, d'inclusion et d'appartenance. Nous encourageons vivement les femmes, les personnes de couleur, les membres de la communauté LGBTQIA+ et les personnes handicapées à postuler. Nous nous engageons à créer un milieu de travail inclusif et accueillant pour tous.
Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.
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Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.
At nesto, we're proud of
Our clients love our positive, empowering, and transparent mortgage financing experience.
Our 4.5-star Google reviews speak for themselves!
We won the 2023 & 2024 CLA Lender of the Year award, recognizing our excellence in lending services.
We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.
Our highly skilled, diverse, and collaborative team, makes everything possible!
Our Mortgage Cloud platform gives financial institutions full access to nesto’s proprietary technology, powering a better client experience, from start to finish.
Fuel your passion for service in a fast-paced mortgage environment built on teamwork and excellence. You’ll serve as our frontline expert, managing diverse communication streams to deliver the high-quality experience our customers deserve.
Role and Responsibilities:
Service-First Mindset: Cultivate positive relationships by providing clear, helpful, and professional support for every customer inquiry.
Security Protocol: Protect client confidentiality by diligently following identity verification steps and privacy guidelines.
Technical Accuracy: Learn and apply mortgage product knowledge to process account updates and transactions within team timelines.
Detailed Documentation: Maintain high standards of data integrity by recording comprehensive, professional notes within each customer file.
Digital Guidance: Introduce customers to the benefits of our online portal, assisting with registration and basic troubleshooting.
Unified Support: Contribute to team-wide success through reliable schedule adherence and seamless hand-offs to specialized departments.
Skills and Qualifications:
One (1) year of experience working in residential mortgage administration, financial services, or call centres.
Bilingual (French/English) speaking.
Unwavering professionalism and emotional intelligence, particularly when navigating high-pressure situations or escalated customer interactions.
Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and meet tight deadlines.
A "see it through" mindset that ensures no customer issue is left hanging or forgotten.
Demonstrated proficiency in Microsoft Excel.
What we offer
Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
Benefit from a generous time-off policy including 4 weeks vacation per year.
Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service
Access to an annual health and wellness budget.
We own beautiful offices in across Canada for those who wish to collaborate in-person.
Diversity & Inclusion
At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.
role
.
Full job record
| Job ID | 1bb2680f94b55884f0244eb22f7e97f130c545fd |
| Org ID | 4fea028e-924a-4f13-aed7-86c273208be2 |
| Source ID | 33367bd8-12ef-4e15-9222-3678bc4ebed7 |
| Board ID | 33367bd8-12ef-4e15-9222-3678bc4ebed7 |
| Provider | rippling |
| Provider Job Key | 272494d9-5bdb-43e5-9052-b7111f1aff42 |
| Title | Représentant bilingue au service à la clientèle / Bilingual Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Canada |
| Department | Résidentiel - Residential |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | Canada |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/nestogroup/jobs/272494d9-5bdb-43e5-9052-b7111f1aff42 |
| Apply URL | https://ats.rippling.com/nestogroup/jobs/272494d9-5bdb-43e5-9052-b7111f1aff42 |
| First Seen At | 2026-06-06 08:42:55Z |
| Last Seen At | 2026-06-06 19:52:25Z |
| Last Checked At | 2026-06-06 19:52:25Z |
| Last Changed At | 2026-06-06 19:52:25Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 13:24:11Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=nestogroup/date=2026-06-06/2026-06-06T19-52-23-060Z-7e787c0aaee7bb6eb3eb2fc4b112160a6c9fa497aa1233f4eb8fa59d5cdb6efb.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(255,255,255);background-color:rgb(255,255,255);font-size:18pt;white-space:pre-wrap;\">.</strong></b></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"font-size:10pt;white-space:pre-wrap;\">English description follows</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Notre mission est d'offrir une expérience de financement immobilier positive, responsabilisante et transparente, simple du début à la fin. Notre équipe est composée d'experts en technologie qualifiés, de spécialistes hypothécaires attentionnés et d'une équipe marketing diversifiée, tous travaillant ensemble pour mener le changement dans l'industrie hypothécaire.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Chez nesto, nous sommes fiers de :</strong></b><br><br></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">L’appréciation de nos clients :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Ils adorent notre expérience de financement hypothécaire positive, responsabilisante et transparente.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Nos avis Google :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Notre note de 4,5 étoiles parle d'elle-même !</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Nos distinctions :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Nous avons remporté le prix de Prêteur de l'année de la CLA en 2023 et 2024, reconnaissant notre excellence dans les services de prêt.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Notre certification B Corp :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Elle souligne notre dévouement à avoir un impact positif sur notre société et notre planète.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Notre équipe :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Hautement qualifiée, diversifiée et collaborative, elle rend tout possible !</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Notre plateforme Mortgage Cloud :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Elle offre aux institutions financières un accès complet à la technologie exclusive de nesto, permettant une meilleure expérience client, du début à la fin.</span><br><br></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Alimentez votre passion pour le service dans un environnement hypothécaire dynamique axé sur le travail d'équipe et l'excellence. Vous agirez en tant qu'expert de première ligne, gérant divers flux de communication pour offrir l'expérience de haute qualité que nos clients méritent.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Rôles et responsabilités :</strong></b><br><br></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Esprit « le service d’abord » :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Cultiver des relations positives en offrant un soutien clair, utile et professionnel pour chaque demande client.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Protocoles de sécurité :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Protéger la confidentialité des clients en suivant avec diligence les étapes de vérification d'identité et les directives de confidentialité.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Précision technique :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Apprendre et appliquer les connaissances des produits hypothécaires pour traiter les mises à jour de comptes et les transactions dans les délais de l'équipe.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Documentation détaillée :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Maintenir des normes élevées d'intégrité des données en enregistrant des notes complètes et professionnelles dans chaque dossier client.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Accompagnement numérique :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Présenter aux clients les avantages de notre portail en ligne, en les aidant pour l'inscription et le dépannage de base.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Soutien unifié :</strong></b><span style=\"font-size:10pt;white-space:pre-wrap;\"> Contribuer au succès de l'équipe par le respect rigoureux des horaires et des transferts fluides vers les départements spécialisés.</span><br><br></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Compétences et qualifications :</strong></b><br><br></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Une (1) année d'expérience en administration de prêts hypothécaires résidentiels, en services financiers ou en centres d'appels.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Bilinguisme (français/anglais) à l'oral.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Professionnalisme inébranlable et intelligence émotionnelle, particulièrement lors de situations de haute pression ou d'interactions clients complexes.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Compétences organisationnelles exceptionnelles et souci du détail, avec la capacité de gérer plusieurs tâches et de respecter des délais serrés.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Une mentalité axée sur la résolution complète, garantissant qu'aucun problème client ne reste en suspens ou ne soit oublié.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Maîtrise démontrée de Microsoft Excel.</span><br><br></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Ce que nous offrons :</strong></b><br><br></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Contribuez directement à façonner l'expérience qui modernise l'industrie hypothécaire canadienne.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Profitez du programme d'hypothèque pour employés de nesto, offrant les meilleurs taux préférentiels exclusifs.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Bénéficiez d'une politique de congés généreuse incluant 4 semaines de vacances par an.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Profitez d'un régime d'avantages sociaux haut de gamme entièrement payé par nesto, incluant un régime d'assurance de premier ordre et un accès illimité à la télémédecine et aux services de santé mentale.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Accès à un budget annuel pour la santé et le mieux-être.</span></li><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Nous possédons de magnifiques bureaux à travers le Canada pour ceux qui souhaitent collaborer en personne.</span><br><br></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:10pt;white-space:pre-wrap;\">Diversité et Inclusion</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Chez nesto, nous croyons que la créativité et la collaboration découlent d'une équipe diversifiée. Nous nous engageons à favoriser une culture de diversité, d'équité, d'inclusion et d'appartenance. Nous encourageons vivement les femmes, les personnes de couleur, les membres de la communauté LGBTQIA+ et les personnes handicapées à postuler. Nous nous engageons à créer un milieu de travail inclusif et accueillant pour tous.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"background-color:inherit;font-size:10pt;white-space:pre-wrap;\">//</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">At nesto, we're proud of </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Our clients love our positive, empowering, and transparent mortgage financing experience.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Our 4.5-star Google reviews speak for themselves!</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">We won the 2023 & 2024 CLA Lender of the Year award, recognizing our excellence in lending services.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Our highly skilled, diverse, and collaborative team, makes everything possible!</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Our Mortgage Cloud platform gives financial institutions full access to nesto’s proprietary technology, powering a better client experience, from start to finish.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Fuel your passion for service in a fast-paced mortgage environment built on teamwork and excellence. You’ll serve as our frontline expert, managing diverse communication streams to deliver the high-quality experience our customers deserve.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Role and Responsibilities: </strong></b><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Service-First Mindset:</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> Cultivate positive relationships by providing clear, helpful, and professional support for every customer inquiry.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Security Protocol:</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> Protect client confidentiality by diligently following identity verification steps and privacy guidelines.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Technical Accuracy:</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> Learn and apply mortgage product knowledge to process account updates and transactions within team timelines.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Detailed Documentation:</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> Maintain high standards of data integrity by recording comprehensive, professional notes within each customer file.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Digital Guidance:</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> Introduce customers to the benefits of our online portal, assisting with registration and basic troubleshooting.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Unified Support:</strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> Contribute to team-wide success through reliable schedule adherence and seamless hand-offs to specialized departments.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Skills and Qualifications:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">One (1) year of experience working in residential mortgage administration, financial services, or call centres. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Bilingual (French/English) speaking.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Unwavering professionalism and emotional intelligence, particularly when navigating high-pressure situations or escalated customer interactions.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and meet tight deadlines.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">A \"see it through\" mindset </strong></b><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">that ensures no customer issue is left hanging or forgotten.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Demonstrated proficiency in Microsoft Excel.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">What we offer</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.</span><br><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Benefit from a generous time-off policy including 4 weeks vacation per year.</span><br><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Access to an annual health and wellness budget.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">We own beautiful offices in across Canada for those who wish to collaborate in-person.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Diversity & Inclusion</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.</span></p>"
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"eeocQuestionnaireEnabledForJobPost": false
},
"detail_meta": {
"url": "https://ats.rippling.com/api/v2/board/nestogroup/jobs/272494d9-5bdb-43e5-9052-b7111f1aff42",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 31678
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/1bb2680f94b55884f0244eb22f7e97f130c545fd?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/4fea028e-924a-4f13-aed7-86c273208be2JSONGET https://api.bluedoor.sh/job-postings/v1/sources/33367bd8-12ef-4e15-9222-3678bc4ebed7JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/1bb2680f94b55884f0244eb22f7e97f130c545fd/eventsJSON