IT Specialist (Korean Bilingual)

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  "name": "IT Specialist (Korean Bilingual)",
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        "jobDescription": {
          "text": "<p><strong>1. Infrastructure &amp; Systems Support</strong></p><ul><li><p>Install, configure, and maintain hardware/software including servers, PCs, laptops, printers, and scanners</p></li><li><p>Manage server room environment (UPS power, temperature/humidity control)</p></li><li><p>Apply OS and software patches and security updates</p></li><li><p>Monitor system performance and respond quickly to incidents</p></li><li><p>Operate and inspect backup systems; provide basic data recovery support</p></li><li><p>Support SQL database operations and application maintenance</p></li></ul><p><strong>2. Network &amp; Security</strong></p><ul><li><p>Operate LAN/WAN and wireless network equipment and respond to network issues</p></li><li><p>Support network infrastructure changes and security equipment operations</p></li><li><p>Assist with firewall operations and policy updates (in alignment with HQ/security team guidelines)</p></li><li><p>Manage VPN and remote access environments</p></li><li><p>Monitor and support CCTV and access control systems</p></li></ul><p><strong>3. Application &amp; Manufacturing Systems</strong></p><ul><li><p>Support ERP, MES, and shop-floor automation systems</p></li><li><p>Manage field devices (CIMON HMI, PDA, barcode printers, etc.)</p></li><li><p>Support installation and deployment of new software</p></li><li><p>Handle user requests and troubleshoot application issues</p></li><li><p>Maintain application operation logs and support audits</p></li></ul><p><strong>4. User &amp; Technical Support</strong></p><ul><li><p>Create and deactivate employee accounts</p></li><li><p>Provide IT support for office and production employees</p></li><li><p>Troubleshoot hardware, software, and network issues</p></li><li><p>Create IT manuals and assist with user training</p></li><li><p>Manage IT equipment procurement, issuance, returns, and disposal</p></li></ul><p><strong>5. Compliance &amp; Documentation</strong></p><ul><li><p>Maintain IT asset records</p></li><li><p>Prepare incident logs and backup inspection reports</p></li><li><p>Ensure compliance with security policies</p></li><li><p>Support IT audit preparation and basic documentation</p></li></ul>",
          "title": "Job Description"
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        "qualifications": {
          "text": "<p><strong>Education &amp; Experience</strong></p><ul><li><p>Bachelor’s degree in Information Technology, Computer Science, or related field</p></li><li><p><strong>3–5 years of experience in IT operations and support</strong></p></li><li><p>Preferred: Experience supporting manufacturing environments and ERP systems (Odoo, SAP, Oracle)</p></li><li><p><strong>Must be fluent in both Korean and English to collaborate with HQ</strong></p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Basic experience with Windows Server and SQL Database operations</p></li><li><p>Experience improving or customizing internal applications (e.g., C#, Python)</p></li><li><p>Experience supporting network devices and firewalls</p></li><li><p>Basic experience with Microsoft 365 and virtualization (VMware/Hyper-V)</p></li><li><p>Experience with backup/recovery and security patch management</p></li></ul><p><strong>Soft Skills</strong></p><ul><li><p>Strong problem-solving and troubleshooting abilities</p></li><li><p>Effective communication and teamwork</p></li><li><p>Ability to take initiative and coordinate tasks with other departments</p></li><li><p>Flexibility and responsibility to adapt to a manufacturing environment</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>IT infrastructure operation and management</p></li><li><p>Understanding and supporting manufacturing-related systems (ERP, MES)</p></li><li><p>Expertise in cybersecurity and maintaining data integrity</p></li><li><p>Ability to follow IT operational procedures and documentation standards</p></li></ul>",
          "title": "Qualifications"
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          "text": "<p>Type: Contract / Direct Hire</p><p><strong>On Site</strong></p><p>Salary Rate: $70k DOE</p><p><strong>Korean/English Bilingual REQUIRED</strong></p><p>The <strong>IT Specialist</strong> supports the company’s IT infrastructure and core systems operations, ensuring stable performance of ERP, MES, and shop-floor equipment. This role handles daily server, network, security, data management, and IT asset operations, as well as troubleshooting. The specialist collaborates with HQ and local teams to maintain a smooth work environment and enhances productivity and security by providing end-user support and technical training.</p>",
          "title": "Company Description"
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          "text": "<p>All your information will be kept confidential according to EEO guidelines.</p>",
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