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HomeCompaniesHcwt Fa Us2 Oraclecloud Com CXService Engineer 4

Service Engineer 4

Hcwt Fa Us2 Oraclecloud Com CX · Southfield, MI, United States; DIAM Southfield · Hybrid · Active · $123,000–$153,000 / year · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHcwt Fa Us2 Oraclecloud Com CX
TitleService Engineer 4
Normalized title-
Department / teamSales
LocationSouthfield, MI, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$123,000–$153,000 / year
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hcwt Fa Us2 Oraclecloud Com CX.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Southfield.Open
Department jobsActive postings in Sales.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHcwt Fa Us2 Oraclecloud Com CX
Source168cfd2d-3899-4d0d-80f2-80f66f0a4471
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description JOB SUMMARY: The Service Engineer 4 sets the technical standard for customer-facing warranty improvement and root cause identification across field quality, service, installation/startup, repair, and training activities within the assigned function. This role serves as a senior technical expert responsible for advanced vehicle system-level testing, data acquisition, hypothesis development, and data analysis to identify complex warranty concerns and strengthen diagnostic capability. The position provides high-level technical guidance, mentors team members, and collaborates cross-functionally with internal and external stakeholders to improve processes, diagnostic strategies, and overall service performance. ESSENTIAL DUTIES AND RESPONSIBILITIES Establish and support technical standards for warranty improvement activities and root cause identification across service engineering functions. Utilize advanced data analysis and visualization techniques to analyze large datasets and identify trends related to warranty performance and field quality concerns. Prepare and present technical reports and findings to internal and external customers using advanced vehicle system knowledge. Develop technical hypotheses from complex data and engineering information to determine root causes of warranty issues. Perform vehicle testing, instrumentation setup, data acquisition, and analysis to evaluate system-level performance and failure modes. Develop next-level service strategies and coach team members on implementation and continuous improvement initiatives. Lead and support cross-functional investigations involving Engineering, Manufacturing, Sales, Quality, and customer organizations. Negotiate and support warranty cost recovery discussions with customers when required. Develop new investigative methodologies, analytics models, and diagnostic frameworks when existing processes are insufficient. Standardize best practices, technical procedures, and departmental diagnostic strategies to improve efficiency and performance. Mentor and train colleagues to strengthen technical capability within the team. QUALIFICATIONS: Bachelor’s degree in engineering or a related field 8+ years of technical automotive experience in Vehicle systems diagnostics, service engineering, field quality engineering or related SKILLS AND ABILITIES: Strong analytical capability using mathematical and computational techniques to analyze large datasets. Advanced vehicle component and system diagnostic knowledge. Ability to perform data acquisition, analysis, and interpretation for complex technical issues. Effective presentation and communication skills with internal and external customers, including executive-level audiences. Working knowledge of automotive regulations such as NHTSA and FMVSS requirements. Leadership capability to coordinate multi-functional technical projects involving DENSO and OEM partners. Proficiency with business intelligence tools and data analysis platforms. BENEFITS SUMMARY: Medical, Dental, Vision, Prescription Drug plans   401K with 4% Company Match Vacation/PTO and 13 paid Holidays Bonus Program   FSA/HSA and Dependent Care Programs Company provided Life, Disability, ADD and Business Travel Insurance Various No Cost Wellness & Chronic Condition Management Programs Various Optional Insurance programs such as legal, identity theft, critical illness, etc. Tuition Reimbursement   Career Development and Ongoing Training   Employee Assistance Program   Employee Spotlight and Recognition Program Volunteer Opportunities   Onsite Fitness Center (vary by location) Cafeteria and food markets (vary by location)   Onsite Health Clinic and Pharmacy (vary by location) Annual salary: $123,000 – $153,000

Full job record

Job ID1b6c7811ee201e3d66a25a5ccea716ed4d089da2
Org ID1048ddde-8cbb-4ea0-820f-91f501b74b35
Source ID168cfd2d-3899-4d0d-80f2-80f66f0a4471
Board ID168cfd2d-3899-4d0d-80f2-80f66f0a4471
Provideroracle_hcm
Provider Job Key24429
TitleService Engineer 4
Normalized Title
Statusactive
Activeyes
Location TextSouthfield, MI, United States; DIAM Southfield
DepartmentSales
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMI
CitySouthfield
Salary RawDescription JOB SUMMARY: The Service Engineer 4 sets the technical standard for customer-facing warranty improvement and root cause identification across field quality, service, installation/startup, repair, and training activities within the assigned function. This role serves as a senior technical expert responsible for advanced vehicle system-level testing, data acquisition, hypothesis development, and data analysis to identify complex warranty concerns and strengthen diagnostic capability. The position provides high-level technical guidance, mentors team members, and collaborates cross-functionally with internal and external stakeholders to improve processes, diagnostic strategies, and overall service performance. ESSENTIAL DUTIES AND RESPONSIBILITIES Establish and support technical standards for warranty improvement activities and root cause identification across service engineering functions. Utilize advanced data analysis and visualization techniques to analyze large datasets and identify trends related to warranty performance and field quality concerns. Prepare and present technical reports and findings to internal and external customers using advanced vehicle system knowledge. Develop technical hypotheses from complex data and engineering information to determine root causes of warranty issues. Perform vehicle testing, instrumentation setup, data acquisition, and analysis to evaluate system-level performance and failure modes. Develop next-level service strategies and coach team members on implementation and continuous improvement initiatives. Lead and support cross-functional investigations involving Engineering, Manufacturing, Sales, Quality, and customer organizations. Negotiate and support warranty cost recovery discussions with customers when required. Develop new investigative methodologies, analytics models, and diagnostic frameworks when existing processes are insufficient. Standardize best practices, technical procedures, and departmental diagnostic strategies to improve efficiency and performance. Mentor and train colleagues to strengthen technical capability within the team. QUALIFICATIONS: Bachelor’s degree in engineering or a related field 8+ years of technical automotive experience in Vehicle systems diagnostics, service engineering, field quality engineering or related SKILLS AND ABILITIES: Strong analytical capability using mathematical and computational techniques to analyze large datasets. Advanced vehicle component and system diagnostic knowledge. Ability to perform data acquisition, analysis, and interpretation for complex technical issues. Effective presentation and communication skills with internal and external customers, including executive-level audiences. Working knowledge of automotive regulations such as NHTSA and FMVSS requirements. Leadership capability to coordinate multi-functional technical projects involving DENSO and OEM partners. Proficiency with business intelligence tools and data analysis platforms. BENEFITS SUMMARY: Medical, Dental, Vision, Prescription Drug plans   401K with 4% Company Match Vacation/PTO and 13 paid Holidays Bonus Program   FSA/HSA and Dependent Care Programs Company provided Life, Disability, ADD and Business Travel Insurance Various No Cost Wellness & Chronic Condition Management Programs Various Optional Insurance programs such as legal, identity theft, critical illness, etc. Tuition Reimbursement   Career Development and Ongoing Training   Employee Assistance Program   Employee Spotlight and Recognition Program Volunteer Opportunities   Onsite Fitness Center (vary by location) Cafeteria and food markets (vary by location)   Onsite Health Clinic and Pharmacy (vary by location) Annual salary: $123,000 – $153,000
Salary Min123,000
Salary Max153,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://hcwt.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/24429
Apply URLhttps://hcwt.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/24429
First Seen At2026-06-06 10:55:07Z
Last Seen At2026-06-06 19:24:48Z
Last Checked At2026-06-06 19:24:48Z
Last Changed At2026-06-06 10:55:07Z
Inactive At
Source Posted At2026-06-05 21:09:14Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcwt.fa.us2.oraclecloud.com|CX/date=2026-06-06/2026-06-06T19-24-43-569Z-db1ec32b7ad5d58c2a20876111d974228669a1c4a7642f85d658fc74fb7d276a.json
Event Fields
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Parsed Structured
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Extensions
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