Home › Companies › 9026BA96930685382B144572330E9726 › Call Center Representative | Full-Time | $13/hr
Call Center Representative | Full-Time | $13/hr
9026BA96930685382B144572330E9726 · Management - PR - San Juan, PR 00909; 1511 Ponce De Leon Ave, San Juan, PR, 909, USA · Deleted · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 9026BA96930685382B144572330E9726 |
| Title | Call Center Representative | Full-Time | $13/hr |
| Normalized title | - |
| Department / team | - |
| Location | San Juan, PR, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | deleted |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-06-19 / 2026-06-17 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 9026BA96930685382B144572330E9726. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Juan. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 9026BA96930685382B144572330E9726 |
| Source | a3c4d912-f536-4a1a-9753-462c6e583d82 |
| ATS provider | Paycom ATS |
Description
Description
Company Overview
Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +50 Planet Fitness clubs in Florida, Georgia, South Carolina, Puerto Rico and Canada. At EMF we look to live out our mission statement:
“To create and serve our communities by enriching lives through passionate team members who embody Planet Fitness values”
With more than 2,600 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®.
General Responsibilities:
The Collection Officer will be responsible for outstanding member accounts, resolving member inquiries about their invoice history, decrease delinquency accounts and collecting member payments. They will also oversee the authentication of the members for the Optum and Tivity Health program. We are looking for an enthusiastic professional that is detail oriented and enjoys working directly with customer service while maintaining a great relationship with our members. This position will directly report to the Accounts Payable Specialist and the Financial Controller.
Qualifications
Duties & Responsibilities
Member Service:
Contact members in regards to their billing problems and outstanding accounts.
Answer phones in a friendly manner and assist members with a variety of questions.
Provide all necessary information for member account optimization.
Support members with their account updates.
Surveil Member calls, accounts adjustments, waived fees and/or dues for members from clubs across Puerto Rico, Florida, Georgia, South Carolina and Oregon.
Finance:
Identify issues attributing to account delinquency and discuss them with management.
Uphold the record keeping of delinquent accounts.
Accountable for reducing and resolving delinquency for assigned clubs and rescuing members from delinquency, applying good customer service in a timely manner.
Collect customer payments and billing information changes in accordance with payment due dates.
Effective management of ABC Ignite Reports.
Meet specific Goals defined by the Finance department.
Complete the Collection Update using the Past Due Member Detail Reports and download EFT Returns.
Perform other assigned tasks and duties necessary to support the Finance Department.
Qualifications/Requirements
Outstanding communication and interpersonal skills.
Ability to meet departmental standards with regard to quality, efficiency, initiative and work collaboratively within the finance department
Bilingual (Spanish and English) verbal and written required.
Strong phone and verbal communication skills along with active listening and problem solving.
Experience with ABC Ignite preferred.
Experience in Call Center preferred.
Proficient with Microsoft Office applications (Microsoft Word, Microsoft Excel)
A High School Diploma or Equivalent required.
Physical Requirements : Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Full job record
| Job ID | 1b6c11691a6b71916ccc61264db9fd45cae178d3 |
| Org ID | 91828e3f-39ac-4df6-85fb-58025712d835 |
| Source ID | a3c4d912-f536-4a1a-9753-462c6e583d82 |
| Board ID | a3c4d912-f536-4a1a-9753-462c6e583d82 |
| Provider | paycom |
| Provider Job Key | 434247 |
| Title | Call Center Representative | Full-Time | $13/hr |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Management - PR - San Juan, PR 00909; 1511 Ponce De Leon Ave, San Juan, PR, 909, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | PR |
| City | San Juan |
| Salary Raw | Description Company Overview Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +50 Planet Fitness clubs in Florida, Georgia, South Carolina, Puerto Rico and Canada. At EMF we look to live out our mission statement: “To create and serve our communities by enriching lives through passionate team members who embody Planet Fitness values” With more than 2,600 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. General Responsibilities: The Collection Officer will be responsible for outstanding member accounts, resolving member inquiries about their invoice history, decrease delinquency accounts and collecting member payments. They will also oversee the authentication of the members for the Optum and Tivity Health program. We are looking for an enthusiastic professional that is detail oriented and enjoys working directly with customer service while maintaining a great relationship with our members. This position will directly report to the Accounts Payable Specialist and the Financial Controller. Qualifications Duties & Responsibilities Member Service: Contact members in regards to their billing problems and outstanding accounts. Answer phones in a friendly manner and assist members with a variety of questions. Provide all necessary information for member account optimization. Support members with their account updates. Surveil Member calls, accounts adjustments, waived fees and/or dues for members from clubs across Puerto Rico, Florida, Georgia, South Carolina and Oregon. Finance: Identify issues attributing to account delinquency and discuss them with management. Uphold the record keeping of delinquent accounts. Accountable for reducing and resolving delinquency for assigned clubs and rescuing members from delinquency, applying good customer service in a timely manner. Collect customer payments and billing information changes in accordance with payment due dates. Effective management of ABC Ignite Reports. Meet specific Goals defined by the Finance department. Complete the Collection Update using the Past Due Member Detail Reports and download EFT Returns. Perform other assigned tasks and duties necessary to support the Finance Department. Qualifications/Requirements Outstanding communication and interpersonal skills. Ability to meet departmental standards with regard to quality, efficiency, initiative and work collaboratively within the finance department Bilingual (Spanish and English) verbal and written required. Strong phone and verbal communication skills along with active listening and problem solving. Experience with ABC Ignite preferred. Experience in Call Center preferred. Proficient with Microsoft Office applications (Microsoft Word, Microsoft Excel) A High School Diploma or Equivalent required. Physical Requirements : Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=434247&clientkey=9026BA96930685382B144572330E9726 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=434247&clientkey=9026BA96930685382B144572330E9726 |
| First Seen At | 2026-05-31 19:07:04Z |
| Last Seen At | 2026-06-17 09:25:24Z |
| Last Checked At | 2026-06-19 10:19:33Z |
| Last Changed At | 2026-06-19 10:19:33Z |
| Inactive At | 2026-06-19 10:19:33Z |
| Source Posted At | 2026-05-20 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=9026BA96930685382B144572330E9726/date=2026-06-17/2026-06-17T09-25-21-834Z-69129f413de2f18806217b5573f26e7e99804afcabb40787934475b3c18243b0.json |
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"qualifications": "<h1><span style=\"font-family:Montserrat;\"><span style=\"color:#3b3c3a;\"><span style=\"font-family:'Barlow SemiBold';\">Duties & Responsibilities</span></span></span></h1>\n\n<ul>\n\t<li><strong><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Member Service:</span></span></strong>\n\n\t<ul style=\"list-style-type:circle;\">\n\t\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Contact members in regards to their billing problems and outstanding accounts.</span></span></li>\n\t\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Answer phones in a friendly manner and assist members with a variety of questions.</span></span></li>\n\t\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Provide all necessary information for member account optimization. </span></span></li>\n\t\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Support members with their account updates. </span></span></li>\n\t\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Surveil Member calls, accounts adjustments, waived fees and/or dues for members from clubs across Puerto Rico, Florida, Georgia, South Carolina and Oregon. </span></span></li>\n\t</ul>\n\t</li>\n</ul>\n\n<p> </p>\n\n<ul>\n\t<li><strong><span style=\"font-family:Montserrat;\"><span style=\"color:#3b3c3a;\"><span style=\"font-family:Barlow;\">Finance:</span></span></span></strong>\n\n\t<ul style=\"list-style-type:circle;\">\n\t\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Identify issues attributing to account delinquency and discuss them with management.</span></span></li>\n\t\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Uphold the record keeping of delinquent accounts. </span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Accountable for reducing and resolving delinquency for assigned clubs and rescuing members from delinquency, applying good customer service in a timely manner.</span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Collect customer payments and billing information changes in accordance with payment due dates.</span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Effective management of ABC Ignite Reports. </span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Meet specific Goals defined by the Finance department.</span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Complete the Collection Update using the Past Due Member Detail Reports and download EFT Returns.</span></span></li>\n\t\t<li style=\"text-align:justify;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Perform other assigned tasks and duties necessary to support the Finance Department.</span></span></li>\n\t</ul>\n\t</li>\n</ul>\n\n<p style=\"margin-left:12px;margin-right:13px;text-align:justify;\"> </p>\n\n<h1><span style=\"font-family:Montserrat;\"><span style=\"color:#3b3c3a;\"><span style=\"font-family:'Barlow SemiBold';\">Qualifications/Requirements</span></span></span></h1>\n\n<ul>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Outstanding communication and interpersonal skills.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Ability to meet departmental standards with regard to quality, efficiency, initiative and work collaboratively within the finance department</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Bilingual (Spanish and English) verbal and written required.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Strong phone and verbal communication skills along with active listening and problem solving.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Experience with ABC Ignite preferred. </span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Experience in Call Center preferred.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Proficient with Microsoft Office applications (Microsoft Word, Microsoft Excel)</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">A High School Diploma or Equivalent required.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Barlow SemiBold';\"><span style=\"color:#2c2c2c;\">Physical Requirements</span></span><span style=\"font-family:Barlow;\"><span style=\"color:#2c2c2c;\">: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. </span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p> </p>",
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"jobTitle": "Call Center Representative | Full-Time | $13/hr",
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"description": "Company Overview\n\nEasy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +50...",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
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