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HomeCompanies9026BA96930685382B144572330E9726Call Center Representative | Full-Time | $13/hr

Call Center Representative | Full-Time | $13/hr

9026BA96930685382B144572330E9726 · Management - PR - San Juan, PR 00909; 1511 Ponce De Leon Ave, San Juan, PR, 909, USA · Deleted · Paycom ATS

Job facts

FieldValue
Company9026BA96930685382B144572330E9726
TitleCall Center Representative | Full-Time | $13/hr
Normalized title-
Department / team-
LocationSan Juan, PR, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerPaycom ATS
Posted / first seen2026-05-20 / 2026-05-31
Changed / last seen2026-06-19 / 2026-06-17

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in San Juan.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company9026BA96930685382B144572330E9726
Sourcea3c4d912-f536-4a1a-9753-462c6e583d82
ATS providerPaycom ATS

Description

Description Company Overview Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +50 Planet Fitness clubs in Florida, Georgia, South Carolina, Puerto Rico and Canada. At EMF we look to live out our mission statement: “To create and serve our communities by enriching lives through passionate team members who embody Planet Fitness values” With more than 2,600 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. General Responsibilities: The Collection Officer will be responsible for outstanding member accounts, resolving member inquiries about their invoice history, decrease delinquency accounts and collecting member payments. They will also oversee the authentication of the members for the Optum and Tivity Health program. We are looking for an enthusiastic professional that is detail oriented and enjoys working directly with customer service while maintaining a great relationship with our members.  This position will directly report to the Accounts Payable Specialist and the Financial Controller. Qualifications Duties & Responsibilities Member Service: Contact members in regards to their billing problems and outstanding accounts. Answer phones in a friendly manner and assist members with a variety of questions. Provide all necessary information for member account optimization. Support members with their account updates. Surveil Member calls, accounts adjustments, waived fees and/or dues for members from clubs across Puerto Rico, Florida, Georgia, South Carolina and Oregon. Finance: Identify issues attributing to account delinquency and discuss them with management. Uphold the record keeping of delinquent accounts. Accountable for reducing and resolving delinquency for assigned clubs and rescuing members from delinquency, applying good customer service in a timely manner. Collect customer payments and billing information changes in accordance with payment due dates. Effective management of ABC Ignite Reports. Meet specific Goals defined by the Finance department. Complete the Collection Update using the Past Due Member Detail Reports and download EFT Returns. Perform other assigned tasks and duties necessary to support the Finance Department. Qualifications/Requirements Outstanding communication and interpersonal skills. Ability to meet departmental standards with regard to quality, efficiency, initiative and work collaboratively within the finance department Bilingual (Spanish and English) verbal and written required. Strong phone and verbal communication skills along with active listening and problem solving. Experience with ABC Ignite preferred. Experience in Call Center preferred. Proficient with Microsoft Office applications (Microsoft Word, Microsoft Excel) A High School Diploma or Equivalent required. Physical Requirements : Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Full job record

Job ID1b6c11691a6b71916ccc61264db9fd45cae178d3
Org ID91828e3f-39ac-4df6-85fb-58025712d835
Source IDa3c4d912-f536-4a1a-9753-462c6e583d82
Board IDa3c4d912-f536-4a1a-9753-462c6e583d82
Providerpaycom
Provider Job Key434247
TitleCall Center Representative | Full-Time | $13/hr
Normalized Title
Statusdeleted
Activeno
Location TextManagement - PR - San Juan, PR 00909; 1511 Ponce De Leon Ave, San Juan, PR, 909, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionPR
CitySan Juan
Salary RawDescription Company Overview Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +50 Planet Fitness clubs in Florida, Georgia, South Carolina, Puerto Rico and Canada. At EMF we look to live out our mission statement: “To create and serve our communities by enriching lives through passionate team members who embody Planet Fitness values” With more than 2,600 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. General Responsibilities: The Collection Officer will be responsible for outstanding member accounts, resolving member inquiries about their invoice history, decrease delinquency accounts and collecting member payments. They will also oversee the authentication of the members for the Optum and Tivity Health program. We are looking for an enthusiastic professional that is detail oriented and enjoys working directly with customer service while maintaining a great relationship with our members.  This position will directly report to the Accounts Payable Specialist and the Financial Controller. Qualifications Duties & Responsibilities Member Service: Contact members in regards to their billing problems and outstanding accounts. Answer phones in a friendly manner and assist members with a variety of questions. Provide all necessary information for member account optimization. Support members with their account updates. Surveil Member calls, accounts adjustments, waived fees and/or dues for members from clubs across Puerto Rico, Florida, Georgia, South Carolina and Oregon. Finance: Identify issues attributing to account delinquency and discuss them with management. Uphold the record keeping of delinquent accounts. Accountable for reducing and resolving delinquency for assigned clubs and rescuing members from delinquency, applying good customer service in a timely manner. Collect customer payments and billing information changes in accordance with payment due dates. Effective management of ABC Ignite Reports. Meet specific Goals defined by the Finance department. Complete the Collection Update using the Past Due Member Detail Reports and download EFT Returns. Perform other assigned tasks and duties necessary to support the Finance Department. Qualifications/Requirements Outstanding communication and interpersonal skills. Ability to meet departmental standards with regard to quality, efficiency, initiative and work collaboratively within the finance department Bilingual (Spanish and English) verbal and written required. Strong phone and verbal communication skills along with active listening and problem solving. Experience with ABC Ignite preferred. Experience in Call Center preferred. Proficient with Microsoft Office applications (Microsoft Word, Microsoft Excel) A High School Diploma or Equivalent required. Physical Requirements : Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Salary Min
Salary Max
Salary Currency
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Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=434247&clientkey=9026BA96930685382B144572330E9726
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=434247&clientkey=9026BA96930685382B144572330E9726
First Seen At2026-05-31 19:07:04Z
Last Seen At2026-06-17 09:25:24Z
Last Checked At2026-06-19 10:19:33Z
Last Changed At2026-06-19 10:19:33Z
Inactive At2026-06-19 10:19:33Z
Source Posted At2026-05-20 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=9026BA96930685382B144572330E9726/date=2026-06-17/2026-06-17T09-25-21-834Z-69129f413de2f18806217b5573f26e7e99804afcabb40787934475b3c18243b0.json
Event Fields
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style=\"font-family:Barlow;\">Ability to meet departmental standards with regard to quality, efficiency, initiative and work collaboratively within the finance department</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Bilingual (Spanish and English) verbal and written required.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Strong phone and verbal communication skills along with active listening and problem solving.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Experience with ABC Ignite preferred. </span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Experience in Call Center preferred.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">Proficient with Microsoft Office applications (Microsoft Word, Microsoft Excel)</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Barlow;\">A High School Diploma or Equivalent required.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Barlow SemiBold';\"><span style=\"color:#2c2c2c;\">Physical Requirements</span></span><span style=\"font-family:Barlow;\"><span style=\"color:#2c2c2c;\">: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. 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      "date": "2023-08-10T12:08:43.000Z",
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    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
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    "primaryPhoneNumberDoesNotExist": false
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    "isHotJob": true,
    "jobTitle": "Call Center Representative | Full-Time | $13/hr",
    "postedOn": "",
    "locations": "Management - PR - San Juan, PR 00909",
    "remoteType": "",
    "description": "Company Overview\n\nEasy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +50...",
    "positionType": "Full Time"
  },
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}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/1b6c11691a6b71916ccc61264db9fd45cae178d3?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/91828e3f-39ac-4df6-85fb-58025712d835JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/a3c4d912-f536-4a1a-9753-462c6e583d82JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/1b6c11691a6b71916ccc61264db9fd45cae178d3/eventsJSON