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    "ExternalDescriptionStr": "<p><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Senior Specialist, Client Operations</strong></span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">At BNY, our culture allows us to run our company better and enables employees’ growth and success.&nbsp;As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">We’re seeking a future team member for the role of <strong>Senior Specialist, Client Operations&nbsp;</strong>to join our team. This role is located in&nbsp;<strong>Lake Mary, FL.</strong></span></p><p><span style=\"font-size: 11pt;\">In this role, you’ll make an impact in the following ways:&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt;\">Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.&nbsp;</span></li><li><span style=\"font-size: 11pt;\">Apply advanced problem-solving skills, judgement, and experience to analyze information.</span></li><li><span style=\"font-size: 11pt;\">Use developed communication skills to deliver high quality service to a specialized client base.</span></li><li><span style=\"font-size: 11pt;\">Uses in-depth knowledge of client issues and needs to contribute to business development efforts.&nbsp;</span></li><li><span style=\"font-size: 11pt;\">Leads and participates in internal activities and initiatives designed to improve client experience.&nbsp;</span></li><li><span style=\"font-size: 11pt;\">Help develop process improvements.</span></li><li><span style=\"font-size: 11pt;\">No direct reports.&nbsp;</span></li><li><span style=\"font-size: 11pt;\">Provides guidance to less experienced team members.</span></li><li><span style=\"font-size: 11pt;\">Supports multiple, complex client accounts.</span></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">To be successful in this role, we’re seeking the following:&nbsp;</span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Bachelor’s degree or the equivalent combination of education and experience is required.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">5-7 years of total work experience preferred.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Experience in an operational area and/or client services preferred.</span></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">At BNY, our culture speaks for itself, check out the latest BNY news at:</span></p><p><a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\"><span style=\"font-size: 11pt; line-height: 115%;\">BNY Newsroom</span></a></p><p><a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\"><span style=\"font-size: 11pt; line-height: 115%;\">BNY LinkedIn&nbsp;</span></a></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Here’s a few of our recent awards:&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">America’s Most Innovative Companies, Fortune, 2025</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">World’s Most Admired Companies, Fortune 2025</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">“Most Just Companies”, Just Capital and CNBC, 2025</span></li></ul><p><br><span style=\"font-size: 11pt; line-height: 115%;\">Our Benefits and Rewards:</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp;BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</span></p>",
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