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Home › Companies › Fa Ewrl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 › Guest Services/Front Desk Representative / Night Auditor (2nd Screen) (Part-Time)

Guest Services/Front Desk Representative / Night Auditor (2nd Screen) (Part-Time)

Fa Ewrl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · Carlton, MN, United States; Black Bear Hotel, Carlton, MN, US; First American, 55718, MN, US · On Site · Deleted · $15–$17 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Ewrl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001
TitleGuest Services/Front Desk Representative / Night Auditor (2nd Screen) (Part-Time)
Normalized title-
Department / team-
LocationCarlton, MN, United States
Work modelOn Site
Employment typePart Time
Salary$15–$17 / hour
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-02

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Linked records

CompanyFa Ewrl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001
Source76806010-b564-478f-b21d-dc33ffeb1fe5
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Division/Department: Black Bear Casino Hotel/Guest Services Location: As Designated - Onsite Reports To: Hotel Supervisor Probationary Period: 90 days Full-Time, 120 days Part-Time FLSA Status: Non-Exempt (Hourly) Classification: Non-Child-Related NB Driver’s License: Level 0 - No Driver’s License required Guest Services Front Desk Representative Rate of Pay: $15.00 Night Auditor Rate of Pay: $16.96-$19.08 Responsibilities Responds to the needs of the guest. May be the initial hotel representative and is responsible for the satisfaction of the guest. Handles all checkouts, registrations, guest charges, reservations, telephone calls, and special guest requests as they occur. Is especially attentive to guest messages, wake-up calls, and complaints. Handles all cash and credit card transactions, including balancing drawer at shift end. Takes a cashier’s report (count and verify cash), changes the shift key on the cash register. Maintains adequate change fund in register. Keeps constant security of cash. Handles all guest requests on a timely basis. Checks daily all guest mail to the phone rack and future reservations. Makes courtesy calls to all new guests. Assists guests with luggage and coat storage. Delivers supplies to guest rooms as requested. Responds to questions regarding casino operations and local area. Must be knowledgeable of all functions in the hotel and specials in the restaurant and bar. Answers telephone and/or switchboard as needed. Checks reservation system and fax for reservations and answers all administrative messages immediately. Balances all department keys before end of shift and follows procedures for all register posting. Keeps constant security of keys. Representatives on second shift should verify the housekeeper’s report of room status immediately after receiving it. If there are any differences between the room rack, the guest tray, and the housekeeper’s reports, these differences must be investigated and corrected. Monitors guest accounts as charges are posted and notifies supervisor of any extreme charges to any guest accounts or any suspicious or questionable actions by a guest. Checks all checkout folios, paid, direct billing and credit card against the room and phone rack, to be sure all cards were removed. Verifies that all checks are properly endorsed and stamped. Representatives on second shift should pull non-guaranteed no shows; cancel, time stamp, initial, and file. Responsible for security of guests and must be knowledgeable of evacuation and safety procedures. Processes miscellaneous forms. Updates room rack in coordination with guest checkouts, check-ins, and housekeeping department. Performs filing duties. Keeps constant check on reservation status, and the room status of other area hotels. Must attend all mandatory department trainings. Must attend all required Title 31 and/or SAR training. Ensures confidentiality of financial records and all records for employees and/or clients. Operations are conducted seven days a week: 24 hours a day and on holidays. Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems. Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers. Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community. Required to maintain proper attendance including reporting to work on time in accordance with applicable policies. Maintains a clean and organized work area. Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary. Qualifications No Driver’s License required. Strong customer service and hospitality skills are required. Basic computer knowledge including, posting, telephone, and reservation equipment. Cash handling skills is preferred. Basic knowledge of accounting/bookkeeping systems is preferred. Knowledge of the local hospitality industry is desired. Ability to communicate effectively orally and in writing is required. Ability to work independently and establish priorities is required. Attention to detail and accuracy is required. Ability to establish professional and harmonious working relationships on all projects and with all parties involved. Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies. Subject to pre-employment and annual background checks. PHYSICAL REQUIREMENT: Continuous standing, speaking, and listening are required. Environmental conditions, including working in a smoking environment. Company T he Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang ( Where the water stops ), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse , supportive , and inclusive workforce that employs Fond du Lac Band members, native peoples , and those from our surrounding communities . As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promot es our language, culture, and the preservation of our natural resources . The Fond du Lac Band is a n employer that cultivate s the growth of our employees and our programs ; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac O rdinance #12/94 (TERO). Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.

Full job record

Job ID1b425417a80ac581e2e895fb1d63664701af1985
Org IDcf106281-468d-479c-b9ad-f41bc4df0f0a
Source ID76806010-b564-478f-b21d-dc33ffeb1fe5
Board ID76806010-b564-478f-b21d-dc33ffeb1fe5
Provideroracle_hcm
Provider Job Key1632
TitleGuest Services/Front Desk Representative / Night Auditor (2nd Screen) (Part-Time)
Normalized Title—
Statusdeleted
Activeno
Location TextCarlton, MN, United States; Black Bear Hotel, Carlton, MN, US; First American, 55718, MN, US
Department—
Team—
Employment Typepart_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionMN
CityCarlton
Salary RawDescription Division/Department: Black Bear Casino Hotel/Guest Services Location: As Designated - Onsite Reports To: Hotel Supervisor Probationary Period: 90 days Full-Time, 120 days Part-Time FLSA Status: Non-Exempt (Hourly) Classification: Non-Child-Related NB Driver’s License: Level 0 - No Driver’s License required Guest Services Front Desk Representative Rate of Pay: $15.00 Night Auditor Rate of Pay: $16.96-$19.08 Responsibilities Responds to the needs of the guest. May be the initial hotel representative and is responsible for the satisfaction of the guest. Handles all checkouts, registrations, guest charges, reservations, telephone calls, and special guest requests as they occur. Is especially attentive to guest messages, wake-up calls, and complaints. Handles all cash and credit card transactions, including balancing drawer at shift end. Takes a cashier’s report (count and verify cash), changes the shift key on the cash register. Maintains adequate change fund in register. Keeps constant security of cash. Handles all guest requests on a timely basis. Checks daily all guest mail to the phone rack and future reservations. Makes courtesy calls to all new guests. Assists guests with luggage and coat storage. Delivers supplies to guest rooms as requested. Responds to questions regarding casino operations and local area. Must be knowledgeable of all functions in the hotel and specials in the restaurant and bar. Answers telephone and/or switchboard as needed. Checks reservation system and fax for reservations and answers all administrative messages immediately. Balances all department keys before end of shift and follows procedures for all register posting. Keeps constant security of keys. Representatives on second shift should verify the housekeeper’s report of room status immediately after receiving it. If there are any differences between the room rack, the guest tray, and the housekeeper’s reports, these differences must be investigated and corrected. Monitors guest accounts as charges are posted and notifies supervisor of any extreme charges to any guest accounts or any suspicious or questionable actions by a guest. Checks all checkout folios, paid, direct billing and credit card against the room and phone rack, to be sure all cards were removed. Verifies that all checks are properly endorsed and stamped. Representatives on second shift should pull non-guaranteed no shows; cancel, time stamp, initial, and file. Responsible for security of guests and must be knowledgeable of evacuation and safety procedures. Processes miscellaneous forms. Updates room rack in coordination with guest checkouts, check-ins, and housekeeping department. Performs filing duties. Keeps constant check on reservation status, and the room status of other area hotels. Must attend all mandatory department trainings. Must attend all required Title 31 and/or SAR training. Ensures confidentiality of financial records and all records for employees and/or clients. Operations are conducted seven days a week: 24 hours a day and on holidays. Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems. Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers. Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community. Required to maintain proper attendance including reporting to work on time in accordance with applicable policies. Maintains a clean and organized work area. Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary. Qualifications No Driver’s License required. Strong customer service and hospitality skills are required. Basic computer knowledge including, posting, telephone, and reservation equipment. Cash handling skills is preferred. Basic knowledge of accounting/bookkeeping systems is preferred. Knowledge of the local hospitality industry is desired. Ability to communicate effectively orally and in writing is required. Ability to work independently and establish priorities is required. Attention to detail and accuracy is required. Ability to establish professional and harmonious working relationships on all projects and with all parties involved. Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies. Subject to pre-employment and annual background checks. PHYSICAL REQUIREMENT: Continuous standing, speaking, and listening are required. Environmental conditions, including working in a smoking environment. Company T he Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang ( Where the water stops ), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse , supportive , and inclusive workforce that employs Fond du Lac Band members, native peoples , and those from our surrounding communities . As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promot es our language, culture, and the preservation of our natural resources . The Fond du Lac Band is a n employer that cultivate s the growth of our employees and our programs ; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac O rdinance #12/94 (TERO). Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.
Salary Min15
Salary Max16.96
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://fa-ewrl-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/1632
Apply URLhttps://fa-ewrl-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/1632
First Seen At2026-05-31 18:01:38Z
Last Seen At2026-06-02 12:00:24Z
Last Checked At2026-06-04 10:50:16Z
Last Changed At2026-06-04 10:50:16Z
Inactive At2026-06-04 10:50:16Z
Source Posted At2026-05-26 17:49:03Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewrl-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-02/2026-06-02T12-00-21-332Z-36f006504e50acdf65bf0c391d53bb266e457207c838386d1b16561e901fa426.json
Event Fields
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Parsed Structured
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  "inferred_at": "2026-06-02T12:00:24.962Z",
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  "salary_period": "hour",
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}
Extensions
{}
Native Structured
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padding: 0px\">Where the water stops</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">), </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">is </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">We strive to </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">be </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">a diverse</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">, </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">supportive</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">,</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; 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padding: 0px\">es</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">our language, culture, and </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">the </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">preservation of </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">our natural resources</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">.</span></span><span class=\"EOP SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n</div>\n<div style=\"margin: 0px; padding: 0px\">\n <p class=\"Paragraph SCXW255888782 BCX8\" style=\"margin: 16px 0px 8px; padding: 0px\"><span class=\"TextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">The Fond du Lac Band is a</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">n employer </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">that </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">cultivate</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">s</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">the </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">growth</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> of our employees</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> and </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">our </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">programs</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">; a place</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> where you can </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">develop your skills and gain experience that will positively </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">impact</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> the lives of</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> those who call the Fond du Lac Band home.&nbsp;&nbsp;</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">Our hiring practices follow tribal employment rights outlined in Fond du Lac </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">O</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">rdinance #12/94 (TERO).</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;&nbsp;</span></span><span class=\"EOP SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n</div>\n<div style=\"margin: 0px; padding: 0px\">\n <p class=\"Paragraph SCXW255888782 BCX8\" style=\"margin: 16px 0px 8px; padding: 0px\"><span class=\"TextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">Join </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">the Fond du Lac Band of Lake Superior Chippewa</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> in our mission to preserve and promote our </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">community</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> while contributing to </span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">its</span><span class=\"NormalTextRun SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\"> vibrant future.</span></span><span class=\"EOP SCXW255888782 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n</div>",
    "ExternalPostedStartDate": "2026-05-26T17:49:03+00:00",
    "ExternalQualificationsStr": "<ul>\n <li>No Driver’s License required.</li>\n <li>Strong customer service and hospitality skills are required.</li>\n <li>Basic computer knowledge including, posting, telephone, and reservation equipment.</li>\n <li>Cash handling skills is preferred.</li>\n <li>Basic knowledge of accounting/bookkeeping systems is preferred.</li>\n <li>Knowledge of the local hospitality industry is desired.</li>\n <li>Ability to communicate effectively orally and in writing is required.&nbsp;&nbsp;</li>\n <li>Ability to work independently and establish priorities is required.&nbsp;&nbsp;</li>\n <li>Attention to detail and accuracy is required.&nbsp;&nbsp;</li>\n <li>Ability to establish professional and harmonious working relationships on all projects and with all parties involved.</li>\n <li>Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.</li>\n <li>Subject to pre-employment and annual background checks.&nbsp;&nbsp;</li>\n</ul>PHYSICAL REQUIREMENT: \n<br>\n<ul>\n <li>Continuous standing, speaking, and listening are required.&nbsp;</li>\n <li>Environmental conditions, including working in a smoking environment.</li>\n</ul>",
    "InternalQualificationsStr": "<ul>\n <li>No Driver’s License required.</li>\n <li>Strong customer service and hospitality skills are required.</li>\n <li>Basic computer knowledge including, posting, telephone, and reservation equipment.</li>\n <li>Cash handling skills is preferred.</li>\n <li>Basic knowledge of accounting/bookkeeping systems is preferred.</li>\n <li>Knowledge of the local hospitality industry is desired.</li>\n <li>Ability to communicate effectively orally and in writing is required.&nbsp;&nbsp;</li>\n <li>Ability to work independently and establish priorities is required.&nbsp;&nbsp;</li>\n <li>Attention to detail and accuracy is required.&nbsp;&nbsp;</li>\n <li>Ability to establish professional and harmonious working relationships on all projects and with all parties involved.</li>\n <li>Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.</li>\n <li>Subject to pre-employment and annual background checks.&nbsp;&nbsp;</li>\n</ul>PHYSICAL REQUIREMENT: \n<br>\n<ul>\n <li>Continuous standing, speaking, and listening are required.&nbsp;</li>\n <li>Environmental conditions, including working in a smoking environment.</li>\n</ul>",
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    "ExternalResponsibilitiesStr": "<ul>\n <li>Responds to the needs of the guest. May be the initial hotel representative and is responsible for the satisfaction of the guest.</li>\n <li>Handles all checkouts, registrations, guest charges, reservations, telephone calls, and special guest requests as they occur. Is especially attentive to guest messages, wake-up calls, and complaints.</li>\n <li>Handles all cash and credit card transactions, including balancing drawer at shift end. Takes a cashier’s report (count and verify cash), changes the shift key on the cash register. Maintains adequate change fund in register. Keeps constant security of cash.</li>\n <li>Handles all guest requests on a timely basis. Checks daily all guest mail to the phone rack and future reservations. Makes courtesy calls to all new guests.</li>\n <li>Assists guests with luggage and coat storage.</li>\n <li>Delivers supplies to guest rooms as requested.</li>\n <li>Responds to questions regarding casino operations and local area. Must be knowledgeable of all functions in the hotel and specials in the restaurant and bar.</li>\n <li>Answers telephone and/or switchboard as needed. Checks reservation system and fax for reservations and answers all administrative messages immediately.</li>\n <li>Balances all department keys before end of shift and follows procedures for all register posting. Keeps constant security of keys.</li>\n <li>Representatives on second shift should verify the housekeeper’s report of room status immediately after receiving it. If there are any differences between the room rack, the guest tray, and the housekeeper’s reports, these differences must be investigated and corrected.</li>\n <li>Monitors guest accounts as charges are posted and notifies supervisor of any extreme charges to any guest accounts or any suspicious or questionable actions by a guest.</li>\n <li>Checks all checkout folios, paid, direct billing and credit card against the room and phone rack, to be sure all cards were removed.</li>\n <li>Verifies that all checks are properly endorsed and stamped.</li>\n <li>Representatives on second shift should pull non-guaranteed no shows; cancel, time stamp, initial, and file.</li>\n <li>Responsible for security of guests and must be knowledgeable of evacuation and safety procedures.</li>\n <li>Processes miscellaneous forms. Updates room rack in coordination with guest checkouts, check-ins, and housekeeping department. Performs filing duties.</li>\n <li>Keeps constant check on reservation status, and the room status of other area hotels.</li>\n <li>Must attend all mandatory department trainings.</li>\n <li>Must attend all required Title 31 and/or SAR training.</li>\n <li>Ensures confidentiality of financial records and all records for employees and/or clients.</li>\n <li>Operations are conducted seven days a week: 24 hours a day and on holidays.</li>\n <li>Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.&nbsp;&nbsp;</li>\n <li>Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.</li>\n <li>Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.</li>\n <li>Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.</li>\n <li>Maintains a clean and organized work area.</li>\n <li>Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.&nbsp; &nbsp;</li>\n</ul>",
    "InternalResponsibilitiesStr": "<ul>\n <li>Responds to the needs of the guest. May be the initial hotel representative and is responsible for the satisfaction of the guest.</li>\n <li>Handles all checkouts, registrations, guest charges, reservations, telephone calls, and special guest requests as they occur. Is especially attentive to guest messages, wake-up calls, and complaints.</li>\n <li>Handles all cash and credit card transactions, including balancing drawer at shift end. Takes a cashier’s report (count and verify cash), changes the shift key on the cash register. Maintains adequate change fund in register. Keeps constant security of cash.</li>\n <li>Handles all guest requests on a timely basis. Checks daily all guest mail to the phone rack and future reservations. Makes courtesy calls to all new guests.</li>\n <li>Assists guests with luggage and coat storage.</li>\n <li>Delivers supplies to guest rooms as requested.</li>\n <li>Responds to questions regarding casino operations and local area. Must be knowledgeable of all functions in the hotel and specials in the restaurant and bar.</li>\n <li>Answers telephone and/or switchboard as needed. Checks reservation system and fax for reservations and answers all administrative messages immediately.</li>\n <li>Balances all department keys before end of shift and follows procedures for all register posting. Keeps constant security of keys.</li>\n <li>Representatives on second shift should verify the housekeeper’s report of room status immediately after receiving it. If there are any differences between the room rack, the guest tray, and the housekeeper’s reports, these differences must be investigated and corrected.</li>\n <li>Monitors guest accounts as charges are posted and notifies supervisor of any extreme charges to any guest accounts or any suspicious or questionable actions by a guest.</li>\n <li>Checks all checkout folios, paid, direct billing and credit card against the room and phone rack, to be sure all cards were removed.</li>\n <li>Verifies that all checks are properly endorsed and stamped.</li>\n <li>Representatives on second shift should pull non-guaranteed no shows; cancel, time stamp, initial, and file.</li>\n <li>Responsible for security of guests and must be knowledgeable of evacuation and safety procedures.</li>\n <li>Processes miscellaneous forms. Updates room rack in coordination with guest checkouts, check-ins, and housekeeping department. Performs filing duties.</li>\n <li>Keeps constant check on reservation status, and the room status of other area hotels.</li>\n <li>Must attend all mandatory department trainings.</li>\n <li>Must attend all required Title 31 and/or SAR training.</li>\n <li>Ensures confidentiality of financial records and all records for employees and/or clients.</li>\n <li>Operations are conducted seven days a week: 24 hours a day and on holidays.</li>\n <li>Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.&nbsp;&nbsp;</li>\n <li>Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.</li>\n <li>Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.</li>\n <li>Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.</li>\n <li>Maintains a clean and organized work area.</li>\n <li>Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.&nbsp; &nbsp;</li>\n</ul>",
    "InternationalTravelRequired": null
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  "list_job": {
    "Id": "1632",
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    "PrimaryLocation": "Carlton, MN, United States",
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    "ShortDescriptionStr": "Guest Service/Front Desk Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their entire stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Guest Service/Front Desk Representatives must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Guest Service/Front Desk Representatives must have the ability to multi-task, be detail-oriented, and be able to problem solve to effectively deal with internal and external customers.",
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