Director of Project Management & Organizational Effectiveness

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    "requisitionDescription": "<p data-pasted=\"true\"><strong>Department:</strong> Executive Office&nbsp;<br><strong>Reports to:</strong> President &amp; CEO<br><strong>Status:</strong> Full-time, Exempt<br><strong>Location:</strong> Southfield, MI</p><p><strong>About Make-A-Wish Michigan</strong></p><p>At Make-A-Wish Michigan (MAWMI), we transform lives every day. Together, we create life-changing wishes for children with critical illnesses. When a wish comes true, it sparks strength, hope, and transformation not only in a child, but throughout families and communities. We are a collaborative, mission-driven team committed to making a lasting impact across the state.</p><p><strong>Position Summary</strong></p><p>The Director of Project Management &amp; Organizational Effectiveness serves as a trusted strategic partner to the President &amp; CEO and a key connector across departments and our Board of Directors. This role supports the seamless flow of information, communication, and organizational priorities through the executive office and across the organization.</p><p>A core component of this position is exceptional writing and communication producing high-quality correspondence, presentations, briefings, strategic reports, board materials, and leadership messaging that reflect the voice, values, and mission of Make-A-Wish Michigan.</p><p>This role is ideal for a highly organized, proactive, emotionally intelligent professional who loves bringing structure to complex initiatives, translating ideas into action, and ensuring strategic priorities stay on track.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive &amp; Operational Support</strong></p><ul type=\"disc\"><li>Track progress on organizational strategic priorities, ensuring timely follow-up and accountability across teams.</li><li>Manage and prioritize the CEO&rsquo;s communications, commitments, and executive-level project workflow with professionalism and discretion.</li><li>Coordinate planning and execution of cross-functional priorities and special initiatives originating from the executive office.</li><li>Support the Board of Directors through communication, meeting preparation, and major board initiatives/projects.</li><li>Prepare, edit, and finalize executive correspondence, presentations, reports, and briefings with strong attention to tone, clarity, and impact.</li><li>Support the development and organization of board meeting agendas, materials, and minutes.</li><li>Plan, execute, and host special events and executive-level engagements as assigned.</li></ul><p><strong>Writing &amp; Communications</strong></p><ul type=\"disc\"><li>Draft internal and external communications, including CEO updates, talking points, donor correspondence, strategic narratives, and organizational messaging.</li><li>Translate complex information into clear, mission-driven language for a variety of audiences (staff, board, donors, partners, etc.).</li><li>Maintain consistency of voice, brand, and professionalism across written materials.</li><li>Partner with the communications team to support leadership storytelling, impact reporting, and mission-based messaging.</li></ul><p><strong>Project &amp; Process Management</strong></p><ul type=\"disc\"><li>Lead and/or coordinate key executive-level projects and cross-functional initiatives.</li><li>Streamline workflows and improve systems that increase efficiency, communication, and alignment.</li><li>Anticipate leadership and organizational needs; proactively identify opportunities to improve effectiveness across teams.</li><li>Capture key decisions and action items in fast-paced meetings and ensure follow-through and completion.</li></ul><p><strong>Qualifications</strong></p><ul type=\"disc\"><li>Bachelor&rsquo;s degree required; advanced degree preferred (communications, nonprofit management, public administration, or related field).</li><li>8&ndash;10+ years of progressive experience in executive operations, project management, communications, or related roles.</li><li>Exceptional writing, editing, and storytelling skills with the ability to shift voice and tone based on audience.</li><li>Strong project management, organizational, and prioritization skills with excellent attention to detail.</li><li>Demonstrated ability to handle sensitive information with discretion and professionalism.</li><li>Ability to listen, synthesize, and create clear action plans in fast-paced settings.</li><li>Proficiency in Microsoft Office Suite; experience with project management tools and CRM systems preferred.</li><li>Experience in experiential marketing is a plus.</li></ul><p><strong>Personal Attributes</strong></p><ul type=\"disc\"><li>Polished, persuasive communicator with strong emotional intelligence.</li><li>Highly organized, proactive, and comfortable managing multiple priorities simultaneously.</li><li>Collaborative, adaptable, and thrives in a mission-driven, fast-paced environment.</li><li>Passionate about Make-A-Wish and the families we serve.</li></ul><p><strong>Why Join Make-A-Wish Michigan?</strong></p><p>This is an opportunity to work in a high-trust leadership role that directly supports the CEO, Board, and strategic priorities of the organization with meaningful mission impact, strong cross-department collaboration, and the ability to shape how work gets done across Make-A-Wish Michigan.</p><p>&nbsp;</p>\n",
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