Housekeeping Supervisor

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    "requisitionDescription": "<div><p data-pasted=\"true\"><strong>Department: Housekeeping</strong></p><p><strong>Report To: Facility Director&nbsp;</strong></p><p><strong>Summary:</strong></p><p>The Housekeeping Supervisor is responsible for overseeing the daily operations of a housekeeping team, ensuring all assigned areas are cleaned and maintained to the highest standards of cleanliness, while adhering to established procedures and safety guidelines. They will lead, train, and supervise a team of housekeepers, monitor quality control, and address any issues related to cleanliness and guest satisfaction.</p><p><strong>Key Responsibilities:</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Team Leadership and Supervision:</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Assign cleaning tasks to housekeeping staff based on daily schedules and priorities.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provide ongoing training and coaching to new and existing housekeeping staff on proper cleaning techniques, safety procedures, and company standards.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Conduct performance evaluations and provide feedback to staff members.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Address any performance issues or concerns promptly and effectively.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Motivate and inspire the team to achieve high standards of cleanliness.</p><p><span style=\"white-space:pre;\"><strong>&nbsp;</strong></span><strong>Quality Control and Inspection:</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Regularly inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness meets established standards.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Identify and report any maintenance issues or damage to rooms and facilities.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Conduct spot checks to verify thoroughness of cleaning tasks.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Monitor the quality of cleaning supplies and equipment, reporting any issues to management.</p><p><span style=\"white-space:pre;\"><strong>&nbsp;</strong></span><strong>Operational Management:</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Manage inventory levels of cleaning supplies and equipment, placing orders as needed.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ensure proper usage and maintenance of cleaning equipment.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Coordinate with other departments, such as maintenance and front desk, to address guest concerns and requests related to cleanliness.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Monitor staff attendance and ensure adequate coverage during all shifts.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Create and maintain detailed cleaning checklists and procedures.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Guest Service:</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Respond promptly to guest requests and complaints regarding cleanliness.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ensure all guest rooms are prepared according to established standards, including turndown service.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Maintain a positive and professional attitude when interacting with guests.</p><p><strong>Qualifications:</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Experience:</p><p>Minimum of 2 years of experience in a supervisory role within a housekeeping department, preferably in a hospitality setting.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Skills:</p><p>Excellent attention to detail, strong organizational and time management skills, ability to lead and motivate a team.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Communication:</p><p>Effective communication skills to clearly instruct staff and address guest concerns.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Physical Requirements:</p><p>Ability to perform repetitive cleaning tasks, lift and move heavy objects, and stand for extended periods.</p><p><strong>Note:&nbsp;</strong>This job description is a general outline and may be modified to fit the specific needs of the organization.</p><p><br></p></div>\n",
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