Asset Protection Manager

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      "Value": "<div dir=\"ltr\"><span style=\"font-size:14px;\">The Asset Protection Manager provides disciplined leadership including setting clear expectations and holding the team and self accountable for results. This position is accountable for managing the training, detection, investigation and successful resolution of all internal investigations within the assigned Kmart store. The Loss Prevention Manager is responsible for owning the shrink and safety results for the store and for supporting the Loss Prevention Five Play Strategy.<br><br><strong>JOB DUTIES/RESPONSIBILITIES:</strong></span></div><ul dir=\"ltr\"><li><span style=\"font-size:14px;\">Owns shrink and safety results for assigned area(s) and supports the Loss Prevention five play strategy</span></li><li><span style=\"font-size:14px;\">Manages the training, detection, investigation and successful resolution of all internal high dollar and sensitive investigations within assigned store.</span></li><li><span style=\"font-size:14px;\">Ensures all training in the detection and detention of shoplifters including certification has been completed in assigned store</span></li><li><span style=\"font-size:14px;\">Conducts assessments of Loss Prevention and operational performance that impacts shortage control. Actively works with store team in the development and implementation of action plans to improve performance.</span></li><li><span style=\"font-size:14px;\">Knowledgeable in the areas of safety, food safety (Kmart/Essentials/Grand), OSHA and environmental programs, and ensures implementation and compliance in assigned store</span></li><li><span style=\"font-size:14px;\">Reviews safety and food safety inspections (Kmart/Essentials/Grand) on a regular basis. Ensures the timely and accurate reporting of results and assists in the development and implementation of corrective actions.</span></li><li><span style=\"font-size:14px;\">Recruits, hires, trains, and supervises the Loss Prevention Associates and Leads within assigned store</span></li><li><span style=\"font-size:14px;\">Ensures accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviews</span></li><li><span style=\"font-size:14px;\">Ensures the proper operation and repairs of alarm, EAS and CCTV equipment</span></li><li><span style=\"font-size:14px;\">Educates and motivates store associates to achieve shrink, workers compensation and general liability goals</span></li><li><span style=\"font-size:14px;\">Works as a liaison between the store and the criminal justice community</span></li><li><span style=\"font-size:14px;\">Demonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level.</span></li><li><span style=\"font-size:14px;\">Manages and ensures reporting of critical incidents in assigned area of responsibility</span></li><li><span style=\"font-size:14px;\">Ensures follows-up on required inventories and audits in order to control costs and shrinkage</span></li><li><span style=\"font-size:14px;\">Be the advocate to ensure the customer and associates have a safe environment to shop/work in (OSHA requirements and&nbsp;general liability adherence)</span></li><li><span style=\"font-size:14px;\">Protect our customers and each other by taking an active role in the prevention of accidents</span></li><li><span style=\"font-size:14px;\">Provides high quality service for internal and external customers; commits to meet customer expectations</span></li><li><span style=\"font-size:14px;\">Ensure compliance with merchandise protection standards to enhance the customer shopping experience</span></li><li><span style=\"font-size:14px;\">Develop Loss Prevention strategies with the customer in mind</span></li><li><span style=\"font-size:14px;\">Works with the store team to identify and react to out of stocks and known stolen data</span></li><li><span style=\"font-size:14px;\">Lead and embed the Loss Prevention 5 Play Strategy and drive Loss Prevention plans/projects using common tools, processes&nbsp;and language (Loss Prevention Portal, Loss Prevention Metrics, Shrink and Safety results)</span></li><li><span style=\"font-size:14px;\">Communicate the Loss Prevention 5 Play Strategy to store operations leadership in order to continuously enhance the&nbsp;performance of shrink and safety</span></li><li><span style=\"font-size:14px;\">Personally support, coach and develop leaders, creating an environment where our associates can be successful</span></li><li><span style=\"font-size:14px;\">Build a strong bench of talent to develop people for internal promotion (i.e. Loss Prevention Certification Program)</span></li><li><span style=\"font-size:14px;\">Adapts own behaviors and communication to gain cooperation in situations where he/she has no direct authority</span></li><li><span style=\"font-size:14px;\">Personally models organization values; has personal credibility and high integrity</span></li><li><span style=\"font-size:14px;\">Execute and support the Loss Prevention 5 Play Strategy to measure our success in the execution of the programs</span></li><li><span style=\"font-size:14px;\">Rigorously inspect our standardized Loss Prevention operating model for consistency in store</span></li><li><span style=\"font-size:14px;\">Uses a disciplined, systematic approach to develop, document and continuously improve upon processes</span></li><li><span style=\"font-size:14px;\">Actively seeks and suggests better ways of getting the job done and learns from both successes and failures</span></li><li><span style=\"font-size:14px;\">Meets departmental goals and objectives</span></li><li><span style=\"font-size:14px;\">Gets the job done by focusing on Loss Prevention 5 Play Strategy with a sense of urgency and ensures follow through to desired&nbsp;results</span></li><li><span style=\"font-size:14px;\">Takes personal accountability for his/her own work and maintains high personal standards</span></li><li><span style=\"font-size:14px;\">Works effectively under pressure, adapts well to and supports change while balancing multiple and/or conflicting priorities</span></li><li><span style=\"font-size:14px;\">Provide first person coaching on the development of action plans based on Loss Prevention metrics</span></li><li><span style=\"font-size:14px;\">Collaborates with operations business partners to provide feedback on results such as Point of Sale activity, refund management,&nbsp;inventory results, and KPIs to improve metrics and control costs</span></li><li><span style=\"font-size:14px;\">Collaborates with operational business partners breaking down and critically analyzing problems, issues and opportunities to find&nbsp;root causes and develops rationale for decisions</span></li><li><span style=\"font-size:14px;\">Collaborates with team members and other stakeholders; uses agreed upon criteria/data for decision-making rather than hidden</span>&nbsp;<span style=\"font-size:14px;\">agendas</span></li><li><span style=\"font-size:14px;\">Considers costs, benefits, risks, implications and impact when making and implementing Loss Prevention strategies and tactics</span></li><li><span style=\"font-size:14px;\">Performs supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting,demoting, and terminating; conducting performance appraisals; and coaching and developing associates</span></li></ul>",
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