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Service Technician I

6c3a5eca 5931 4085 Be60 867206ed21c5 19000101 000001 · Cincinnati, OH, US, Cincinnati, OH · Active · $20–$23 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company6c3a5eca 5931 4085 Be60 867206ed21c5 19000101 000001
TitleService Technician I
Normalized title-
Department / team-
LocationCincinnati, OH, United States
Work model-
Employment typeFull Time
Salary$20–$23 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 6c3a5eca 5931 4085 Be60 867206ed21c5 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Cincinnati.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6c3a5eca 5931 4085 Be60 867206ed21c5 19000101 000001
Sourceb57b1acb-0b52-43d0-a6b5-53f7e6593df4
ATS providerADP Workforce Now Recruiting

Description

Service Technician I ACT ENTERTAINMENT JOB DESCRIPTION DEPARTMENT: Technical Services FLSA : Non-Exempt REPORTS TO: Service Manager LOCATION: Cincinnati, OH SUMMARY: This position is responsible for assisting the Service Team with equipment service and repairs, ensuring a clean and organized work environment, and preparing new and demo equipment of ACT product lines. DUTIES AND RESPONSIBILITIES: Assist with equipment diagnostics, service, and repairs. Quality control for new and demo equipment needed for the sales team. Quality control for equipment that has been repaired or serviced. Ensure a clean, organized and safe work environment. Perform other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: High school diploma, GED, or previous experience. Minimum 3 months related live event production experience and/or training, or equivalent combination of education and experience. Microsoft Office applications experience a plus. Problem solving abilities Familiar with the use of diagnostic and repair tools such as multimeter, oscilloscope, DMX tester, soldering tools. Detail-oriented, with excellent organizational and time management skills. Ability to multi-task and work effectively in a team-oriented environment. Strong communication skills, with the ability to interact professionally and courteously with customers and colleagues. Willingness to work flexible hours, including nights and/or weekends as needed. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand. Occasionally required to walk. Continually required to utilize hand and finger dexterity. Occasionally required to climb, balance, bend, stoop, kneel or crawl. Occasionally works near moving mechanical parts. While performing the duties of this job, the noise level in the work environment is usually quiet. The employee must lift and/or move up to 50 pounds. COMPANY VALUES: Deliver Legendary Service: It’s all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns customers into raving fans. This includes both internal and external customers. Do the Right Thing, always: Demonstrate an unwavering commitment to doing the right thing in every action you take, and, in every decision, you make, especially when no one’s looking . Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right. Practice Blameless Problem-Solving: Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience. Contribute to Profit: We’re in business delivering value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses. Honor Commitments: Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored. Embrace Change and Growth: What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change, and growth bring. Be flexible. Be Positive: You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy. Keep Things Fun: While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don’t take things personally or take yourself too seriously. Laugh every day. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full job record

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Org ID9a97fc67-e49c-4841-8f3b-40cf4650d4b2
Source IDb57b1acb-0b52-43d0-a6b5-53f7e6593df4
Board IDb57b1acb-0b52-43d0-a6b5-53f7e6593df4
Provideradp_workforcenow
Provider Job Key578243
TitleService Technician I
Normalized Title—
Statusactive
Activeyes
Location TextCincinnati, OH, US, Cincinnati, OH
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionOH
CityCincinnati
Salary Raw20 To 23 (USD) Hourly
Salary Min20
Salary Max23
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6c3a5eca-5931-4085-be60-867206ed21c5&ccId=19000101_000001&lang=en_US&type=JS&jobId=578243&jwId=9201932299861_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6c3a5eca-5931-4085-be60-867206ed21c5&ccId=19000101_000001&lang=en_US&type=JS&jobId=578243&jwId=9201932299861_1
First Seen At2026-05-31 18:51:37Z
Last Seen At2026-06-06 12:25:39Z
Last Checked At2026-06-06 12:25:39Z
Last Changed At2026-06-06 12:25:39Z
Inactive At—
Source Posted At2026-05-18 20:21:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><p><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;line-height:normal;font-size:16px;font-family:\"Arial\",sans-serif;color:black;font-weight:bold;text-align:center;' data-pasted=\"true\"><span style='font-size:24px;font-family:\"Calibri\",sans-serif;'>Service Technician I</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:center;'><strong><span style=\"font-size:19px;\">ACT ENTERTAINMENT</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;line-height:normal;font-size:16px;font-family:\"Arial\",sans-serif;color:black;font-weight:bold;text-align:center;'><span style='font-size:19px;font-family:\"Calibri\",sans-serif;'>JOB DESCRIPTION&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:center;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>DEPARTMENT: </span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Technical Services&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>FLSA</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>: Non-Exempt</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>REPORTS TO: </span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Service Manager</span><strong><span style='font-size:11px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></strong><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>LOCATION:</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;Cincinnati, OH</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>SUMMARY: </span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>This position is responsible for assisting the Service Team with equipment service and repairs, ensuring a clean and organized work environment, and preparing new and demo equipment of ACT product lines.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>DUTIES AND RESPONSIBILITIES:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Assist with equipment diagnostics, service, and repairs.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Quality control for new and demo equipment needed for the sales team.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Quality control for equipment that has been repaired or serviced.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Ensure a clean, organized and safe work environment.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Perform other related duties as assigned by management.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>SUPERVISORY RESPONSIBILITIES:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>This job has no supervisory responsibilities.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>QUALIFICATIONS:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>High school diploma, GED, or previous experience.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Minimum 3 months related live event production experience and/or training, or equivalent combination of education and experience.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Microsoft Office applications experience a plus.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Problem solving abilities</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Familiar with the use of diagnostic and repair tools such as multimeter, oscilloscope, DMX tester, soldering tools.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Detail-oriented, with excellent organizational and time management skills.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Ability to multi-task and work effectively in a team-oriented environment.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Strong communication skills, with the ability to interact professionally and courteously with customers and colleagues.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Willingness to work flexible hours, including nights and/or weekends as needed.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.25in;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>PHYSICAL DEMANDS AND WORK ENVIRONMENT:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:16px;font-family: initial;text-align:justify;background:white;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Occasionally required to stand.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;text-align:justify;background:white;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Occasionally required to walk.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;text-align:justify;background:white;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Continually required to utilize hand and finger dexterity.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;text-align:justify;background:white;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Occasionally required to climb, balance, bend, stoop, kneel or crawl.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;text-align:justify;background:white;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Occasionally works near moving mechanical parts.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;text-align:justify;background:white;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>While performing the duties of this job, the noise level in the work environment is usually quiet.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;text-align:justify;background:white;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>The employee must lift and/or move up to 50 pounds.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>COMPANY VALUES:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Deliver Legendary Service:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;It&rsquo;s all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the &ldquo;WOW&rdquo; factor that turns customers into raving fans. This includes both internal and external customers.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Do the Right Thing, always:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;Demonstrate<span style=\"color:black;\">&nbsp;an unwavering commitment to doing the right thing in every action you take, and, in every decision, you make, <em>especially when no one&rsquo;s looking</em>. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.&nbsp;</span></span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Practice Blameless Problem-Solving:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>&nbsp;Demonstrate</span><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don&rsquo;t make the same mistake twice. Get smarter with every mistake. Learn from every experience.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Contribute to Profit:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;We&rsquo;re in business delivering value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Honor Commitments:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;Do what you say you&rsquo;re going to do, when you say you&rsquo;re going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can&rsquo;t be fulfilled, notify others early and agree on a new deliverable to be honored.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Embrace Change and Growth:&nbsp;</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change, and growth bring. Be flexible.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Be Positive:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Keep Things Fun:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don&rsquo;t take things personally or take yourself too seriously. Laugh every day.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.25in;text-align:justify;background:white;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><em><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.</span></em><em><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></em></p><p><br></p></div>\n",
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