Medical Scheduler

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    "requisitionDescription": "<div><div><p style=\"text-align: center;\">Medical Scheduler</p><p id=\"isPasted\"><strong><u>JOB SUMMARY</u></strong>&nbsp;</p><p>&nbsp;</p><p>The Medical Scheduler is responsible for scheduling patient appointments by telephone within the guidelines set by True Health.&nbsp;</p><p><strong><u>&nbsp;</u></strong></p><p><strong><u>PRIMARY FUNCTIONS</u></strong>&nbsp;</p><ol><li>Answer incoming calls from patients who are requesting appointments.&nbsp;</li><li>Schedule appointments on the computer within the guidelines set by True Health.&nbsp;</li><li>Answer patient questions as needed and within the scope of responsibilities.&nbsp;</li><li>Follow Customer Service guidelines as set forth by the company.&nbsp;</li><li>Other responsibilities as assigned&nbsp;</li></ol><p><strong><u>&nbsp;</u></strong></p><p><strong><u>EDUCATION AND EXPERIENCE</u></strong>&nbsp;</p><ol><li>High School Diploma or equivalent&nbsp;</li><li>Minimum 1 year of telephone or customer service experience&nbsp;</li><li>Minimum 1 year of medical experience&nbsp;</li></ol><p><strong><u>&nbsp;</u></strong></p><p><strong><u>KNOWLEDGE, SKILLS AND ABILITIES</u></strong>&nbsp;</p><ol class=\"decimal_type\"><li>Typing/keyboarding 35 wpm&nbsp;</li><li>10-key adding machine&nbsp;</li><li>Computer literacy&nbsp;</li><li>Effective verbal and listening communication skills&nbsp;</li><li>Ability to manage heavy call volumes&nbsp;</li><li>Ability to work well independently and with others&nbsp;</li></ol><p><strong><u>&nbsp;</u></strong></p><p><strong><u>ADDITIONAL QUALIFICATIONS</u></strong>&nbsp;</p><p>1. Bilingual a plus, but not required&nbsp;</p><p><strong><u>&nbsp;</u></strong></p><p><strong><u>&nbsp;</u></strong></p><p><strong><u>RELATIONSHIP REPORTING</u></strong>&nbsp;</p><p>1. Reports to the Medical Scheduling Manager&nbsp;</p><p><strong><u>&nbsp;</u></strong></p><p><strong><u>&nbsp;</u></strong></p><p><strong><u>PHYSICAL REQUIREMENTS</u></strong>&nbsp;</p><ol><li>Ability to see and read computer screen and printed materials with or without vision aids&nbsp;</li><li>Ability to sit, stand, or view a computer screen for extended periods of time&nbsp;</li><li>Ability to perform repetitive hand and wrist motions for extended periods of time&nbsp;</li></ol></div></div>\n",
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